Ontario Customer Service Manager Salaries

    • How much does a Customer Service Manager make in Ontario? Ontario Customer Service Manager salaries vary greatly from town to town. See below for Customer Service Manager salaries, bonus and benefits information for 9 cities in the Ontario area.
Customer Service Manager's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Manager C$96,601 Hamilton, ON November 27, 2019
Customer Service Manager C$96,884 Kitchener, ON November 27, 2019
Customer Service Manager C$96,292 London, ON November 27, 2019
Customer Service Manager C$99,167 Oshawa, ON November 27, 2019
Customer Service Manager C$85,967 Ottawa, ON November 27, 2019
Customer Service Manager C$93,075 Sudbury, ON November 27, 2019
Customer Service Manager C$95,292 Thunder Bay, ON November 27, 2019
Customer Service Manager C$94,427 Toronto, ON November 27, 2019
Customer Service Manager C$98,696 Windsor, ON November 27, 2019
    • Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. Make recommendations for changes to products or services based on customer feedback and requests. Typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

      Alternate Job Titles: Customer Care Manager,Customer Support Services Manager
      Categories: Customer Services , Retail/Wholesale , Sales