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Northwest Territories Customer Service Team Leader Salaries

    • How much does a Customer Service Team Leader make in Northwest Territories? Northwest Territories Customer Service Team Leader salaries vary greatly from town to town. See below for Customer Service Team Leader salaries, bonus and benefits information for 1 city in the Northwest Territories area.

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Customer Service Team Leader's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Team Leader C$94,986 Yellowknife, NT September 23, 2026
Job Openings for Customer Service Team Leader in Northwest Territories
    • Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

      Alternate Job Titles: Customer Care Team Leader,Customer Service and Support Team Leader
      Categories: Customer Services , Retail/Wholesale , Sales