Search

Ontario Customer Service Team Leader Salaries

• Select a city to view more specific Customer Service Team Leader salary and bonus information
  Ontario in Canada
  • Customer Service Team Leader Salaries in Hamilton, ON
  • Customer Service Team Leader Salaries in Kitchener, ON
  • Customer Service Team Leader Salaries in London, ON
  • Customer Service Team Leader Salaries in Oshawa, ON
  • Customer Service Team Leader Salaries in Ottawa, ON
  • Customer Service Team Leader Salaries in Sudbury, ON
  • Customer Service Team Leader Salaries in Thunder Bay, ON
  • Customer Service Team Leader Salaries in Toronto, ON
  • Customer Service Team Leader Salaries in Windsor, ON
  
  

  View CA National Average Customer Service Team Leader Salaries

• Customer Service Team Leader Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Most Popular Cities for Customer Service Team Leader in Canada
  • Fredericton, NB Customer Service Team Leader
  • Moncton, NB Customer Service Team Leader
  • Halifax, NS Customer Service Team Leader
  • Oshawa, ON Customer Service Team Leader
  • Ottawa, ON Customer Service Team Leader
  • Charlottetown, PE Customer Service Team Leader
  • Montreal, QC Customer Service Team Leader
  • Quebec, QC Customer Service Team Leader
  • Sherbrooke, QC Customer Service Team Leader

• Most Popular Jobs Searches for Ontario in Canada
  • Ontario Art Director
  • Ontario Technical Writer III
  • Ontario Public Relations Specialist III
  • Ontario Print Production Coordinator I
  • Ontario Industrial Designer III
  • Ontario Environmental Engineering Manager

• Job Description for Customer Service Team Leader
  Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

  Alternate Job Titles: Customer Care Team Leader,Customer Service and Support Team Leader
  Categories: Customer Services , Retail/Wholesale , Sales