How much does a Front Desk Manager make in the United States? The average Front Desk Manager salary in the United States is $54,553 as of June 27, 2024, but the range typically falls between $47,093 and $62,981. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Front Desk Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Front Desk Manager Salary $40,301 US June 27, 2024
25th Percentile Front Desk Manager Salary $47,093 US June 27, 2024
50th Percentile Front Desk Manager Salary $54,553 US June 27, 2024
75th Percentile Front Desk Manager Salary $62,981 US June 27, 2024
90th Percentile Front Desk Manager Salary $70,655 US June 27, 2024
25% $47,093 10% $40,301 90% $70,655 75% $62,981 $54,553 50%(Median) Didn’t find job title? Click
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What skills does a Front Desk Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Front Office Operations: The primary functions of the front office include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, and more

3.

Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.

Customer Service 7.3%
Front Office Operations 1.73%
Microsoft Office 1.05%
Others 89.92%
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Job Description for Front Desk Manager

Front Desk Manager manages front desk staff and ensures quality customer service. Oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Being a Front Desk Manager ensures check-in, check-out, and billing processes are performed competently and in accordance with organizational policies and procedures. Responds to and resolves guest complaints and concerns. Additionally, Front Desk Manager requires an associate degree or equivalent. Typically reports to a hotel manager. The Front Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Front Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Front Desk Manager
  • Job Description. Job Description. Pay: 19-28hr. Location. Cambridge MA 02140. Contract to hire. Main Responsibilities. Perform a range of technical work ac...
    - 26 Days Ago
  • Job Description. We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discove...
    - 1 Day Ago
  • Harmonia Holdings Group, LLC is an award-winning minority and female owned federal government contractor committed to providing innovative, high-performing...
    - 2 Days Ago
  • Job Title: DAI Help Desk Manager Job Description. We are seeking a highly skilled and experienced DAI Help Desk Manager to provide daily supervision, direc...
    - 2 Days Ago
  • ActioNet has an immediate opportunity for a Help Desk/End User Support Manager eligible for Secret Clearance in the DC, Maryland, and Virginia area. ActioN...
    - 2 Days Ago
Those that have already made the climb...
Marc Bruno, SVP & Chief Operating Officer
Aramark provides food and facilities services to education, healthcare, business and industry, sports, leisure, and corrections clients in the United States and internationally. It operates through two segments, Food and Support Services United States, and Food and Support Services International. The company offers foo... More
Fiscal Year Ended in 2023
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Front Desk Manager salary varies from city to city. Compared with national average salary of Front Desk Manager, the highest Front Desk Manager salary is in San Francisco, CA, where the Front Desk Manager salary is 25.0% above. The lowest Front Desk Manager salary is in Miami, FL, where the Front Desk Manager salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Front Desk Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
47093
62981
54553

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
47776
64076
55370
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Front Desk Manager in the United States. The base salary for Front Desk Manager ranges from $47,093 to $62,981 with the average base salary of $54,553. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,776 to $64,076 with the average total cash compensation of $55,370.
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47093
62981

 

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Skills associated with Front Desk Manager: Guest Check out Service, Customer Service, Service Operations, Reservation Software ...More

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Salary estimation for Front Desk Manager at companies like : Uniroyal Adhesives and Sealants Company Inc, Indigo Moon Soaps & Potions, Karasell Chemical Co

Jobs with a similar salary range to Front Desk Manager : Hotel Front Office Supervisor, Historical Researcher, Junior Gis Analyst

Front Desk Manager Salary in United States
Front Desk Manager Salary Graph, Regional Distribution and Summary