How much does a Front Desk Supervisor make in the United States? The average Front Desk Supervisor salary in the United States is $41,900 as of January 26, 2024, but the range typically falls between $36,904 and $51,556. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Front Desk Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Front Desk Supervisor Salary $32,357 US January 26, 2024
25th Percentile Front Desk Supervisor Salary $36,904 US January 26, 2024
50th Percentile Front Desk Supervisor Salary $41,900 US January 26, 2024
75th Percentile Front Desk Supervisor Salary $51,556 US January 26, 2024
90th Percentile Front Desk Supervisor Salary $60,347 US January 26, 2024
25% $36,904 10% $32,357 90% $60,347 75% $51,556 $41,900 50%(Median) Didn’t find job title? Click
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What skills does a Front Desk Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Guest Relations: Guest relations are responsible for greeting & welcoming the guest in a friendly and professional manner when they arrive, escorting the guest to the room.

3.

Billing: Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.

Customer Service 3.24%
Guest Relations 1.21%
Billing 0.78%
Others 94.77%

Job Description for Front Desk Supervisor

Front Desk Supervisor supervises a team of front desk clerks who are responsible for guest check-in and check-out. Performs administrative duties for the front desk including guest check-in, check-out, and billing. Being a Front Desk Supervisor counsels and coaches a team of clerks and ensures all tasks are completed competently. May manage the team's shifts to ensure full coverage. Additionally, Front Desk Supervisor responds to and resolves guest complaints and concerns. May require a high school diploma or equivalent. Typically reports to a manager. The Front Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Front Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Front Desk Supervisor

Career Path for Front Desk Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Front Desk Supervisor, the first career path typically progresses to Front Desk Manager.

Those that have already made the climb...
Marc Bruno, COO, US Food & Facilities
Aramark provides food and facilities services to education, healthcare, business and industry, sports, leisure, and corrections clients in the United States and internationally. It operates through two segments, Food and Support Services United States, and Food and Support Services International. The company offers foo... More
Fiscal Year Ended in 2022
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Front Desk Supervisor salary varies from city to city. Compared with national average salary of Front Desk Supervisor, the highest Front Desk Supervisor salary is in San Francisco, CA, where the Front Desk Supervisor salary is 25.0% above. The lowest Front Desk Supervisor salary is in Miami, FL, where the Front Desk Supervisor salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Front Desk Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
36904
51556
41900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37269
52223
42691
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Front Desk Supervisor in the United States. The base salary for Front Desk Supervisor ranges from $36,904 to $51,556 with the average base salary of $41,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,269 to $52,223 with the average total cash compensation of $42,691.
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36904
51556

 

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Skills associated with Front Desk Supervisor: Staff Scheduling, Cash and Receipts Management, Bookings and Reservations, Customer Complaint Resolution ...More

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