How much does a Help Desk Director make in Tennessee? The average Help Desk Director salary in Tennessee is $167,886 as of March 26, 2024, but the range typically falls between $156,857 and $176,444. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Director Salary | $146,816 | TN | March 26, 2024 |
25th Percentile Help Desk Director Salary | $156,857 | TN | March 26, 2024 |
50th Percentile Help Desk Director Salary | $167,886 | TN | March 26, 2024 |
75th Percentile Help Desk Director Salary | $176,444 | TN | March 26, 2024 |
90th Percentile Help Desk Director Salary | $184,236 | TN | March 26, 2024 |
Help Desk Director directs and oversees all aspects of an organization's technical help desk. Provides mentoring and leadership to the team. Being a Help Desk Director develops and optimizes processes to achieve service level requirements and performance goals. Establishes policies and procedures that produce high-quality service to internal customers. Additionally, Help Desk Director identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance and identify problem areas. Manages resource planning and decision-making. Aligns help desk activities and initiatives to support and enhance the objectives of the organization. May require a bachelor's degree. Typically reports to senior/top management. The Help Desk Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Help Desk Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Adams, TN | Avg. Salary $163,172 | Date Updated March 26, 2024 |
Location Adamsville, TN | Avg. Salary $154,832 | Date Updated March 26, 2024 |
Location Afton, TN | Avg. Salary $159,546 | Date Updated March 26, 2024 |
Location Alamo, TN | Avg. Salary $168,611 | Date Updated March 26, 2024 |
Location Alcoa, TN | Avg. Salary $166,255 | Date Updated March 26, 2024 |
Location Alexandria, TN | Avg. Salary $169,518 | Date Updated March 26, 2024 |
Location Allardt, TN | Avg. Salary $164,985 | Date Updated March 26, 2024 |
Location Allons, TN | Avg. Salary $167,342 | Date Updated March 26, 2024 |
Location Allred, TN | Avg. Salary $164,985 | Date Updated March 26, 2024 |
Location Alpine, TN | Avg. Salary $164,985 | Date Updated March 26, 2024 |
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Help Desk Director salary of your education level.
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About Tennessee Tennessee borders eight other states: Kentucky and Virginia to the north; North Carolina to the east; Georgia, Alabama, and Mississippi on the south; ....More
Skills associated with Help Desk Director: Performance Metrics, Vendor Management, Process Optimization, Issue Resolution ...More