How much does a Help Desk Manager make in the United States? The average Help Desk Manager salary in the United States is $109,824 as of September 25, 2023, but the range typically falls between $96,980 and $123,908. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Jobs with a similar salary range to Help Desk Manager : Sales Strategy Consultant, Sport Psychology Consultant

Based on HR-reported data: a national average with a geographic differential
Help Desk Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Manager Salary $85,287 US September 25, 2023
25th Percentile Help Desk Manager Salary $96,980 US September 25, 2023
50th Percentile Help Desk Manager Salary $109,824 US September 25, 2023
75th Percentile Help Desk Manager Salary $123,908 US September 25, 2023
90th Percentile Help Desk Manager Salary $136,731 US September 25, 2023
25% $96,980 10% $85,287 90% $136,731 75% $123,908 $109,824 50%(Median) Didn’t find job title? Click
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Check out Help Desk Manager jobs in Ashburn, Virginia

Help Desk Technician

Addison Group - Ashburn, VA

Help Desk Support Technician

Gromelski and Associates, Inc. - Fairfax, VA

Help Desk Tier II

Government Contractor - Fort Belvoir, VA

Job Description for Help Desk Manager

Help Desk Manager manages the staff and operations of a technical help desk. Ensures team members are trained and coached on effective methods to research, troubleshoot, deliver solutions, and access the current product or technical updates. Being a Help Desk Manager implements and utilizes help desk systems and tools to identify, document, track and resolve reported problems. Identifies and gathers key metrics to analyze the help desk performance and identify problem areas. Additionally, Help Desk Manager develops and optimizes processes to achieve service level requirements and performance goals. May act as the escalation point and facilitator for severe, critical, or unique issues. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The Help Desk Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Help Desk Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2023 View full job description

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Job Openings for Help Desk Manager
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Nick Daffan, Executive Vice President and Chief Information Officer
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
Fiscal Year Ended in 2022
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+ 17.5%
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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Manager in the United States. The base salary for Help Desk Manager ranges from $96,980 to $123,908 with the average base salary of $109,824. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $101,407 to $133,390 with the average total cash compensation of $116,131.
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Skills associated with Help Desk Manager: Solution Management, Technical Troubleshooting, Solution Delivery, Laptop Repair ...More

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