Help Desk Senior Manager Salaries in Canada
Alternate Job Titles: IT Help Desk Senior Manager, IT Service Desk Senior Manager, IT Support Desk Senior Manager, User Support Help Desk Senior Manager
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How much does a Help Desk Senior Manager in Canada make? The median annual Help Desk Senior Manager salary in Canada is C$146,277, as of March 25, 2025, with a range usually between C$130,955-C$167,330 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Help Desk Senior Manager may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Senior Manager in Canada.
This chart describes the expected percentage of people who perform the job of Help Desk Senior Manager that make less than that annual salary. For example the median expected annual pay for a typical Help Desk Senior Manager in Canada is C$146,277, so 50% of the people who perform the job of Help Desk Senior Manager in Canada are expected to make less than C$146,277.
Source: HR Reported data as of March 25, 2025
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This chart describes the expected percentage of people who perform the job of Help Desk Senior Manager in , that make less than that salary. For example 50% of the people who perform the job of Help Desk Senior Manager in are expected to make less than the median.
Source: HR Reported data as of March 25, 2025
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Manages all aspects and operations of an organization's technical help desk. Provides mentoring and leadership to the team. Assists in the development of processes and procedures to achieve service level requirements and performance goals, and produce high-quality service to internal customers. Identifies and implements help desk systems and tools to identify, document, track, and resolve reported problems. Reviews key metrics to analyze the help desk performance, identify problem areas, and make recommendations for improvement. Engages in resource planning and decision-making. May require a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View full job description
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- Help Desk Senior Manager Salaries with No Diploma
- Help Desk Senior Manager Salaries with a High School Diploma or Technical Certificate
- Help Desk Senior Manager Salaries with an Associate's Degree
- Help Desk Senior Manager Salaries with a Bachelor's Degree
- Help Desk Senior Manager Salaries with a Master's Degree or MBA
- Help Desk Senior Manager Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
- Biotechnology ,
- Business Services ,
- Chemicals ,
- Construction ,
- Edu., Gov't. & Nonprofit ,
- Energy & Utilities ,
- Financial Services ,
- Healthcare ,
- Hospitality & Leisure ,
- Insurance ,
- Internet ,
- Media ,
- MFG Durable ,
- MFG Nondurable ,
- Pharmaceuticals ,
- Retail & Wholesale ,
- Software & Networking ,
- Telecom ,
- Transportation