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Help Desk Supervisor Salaries in Canada

• What is the average Help Desk Supervisor salary in Canada?
  How much does a Help Desk Supervisor in Canada make? The median annual Help Desk Supervisor salary in Canada is C$89,212, as of September 25, 2023, with a range usually between C$78,113-C$104,764 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Help Desk Supervisor may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Help Desk Supervisor in Canada.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Help Desk Supervisor in , that make less than that salary. For example 50% of the people who perform the job of Help Desk Supervisor in are expected to make less than the median.
  Source: HR Reported data as of September 25, 2023

• Job Description for Help Desk Supervisor
  Supervises the day-to-day operations of a technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Trains team on the help desk systems, processes, tools, and procedures required to document, track and resolve reported problems and to meet operational service levels and standards. Ensures the latest product and technical updates or policies are available and communicated to the team. Monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View full job description

• Similar Job titles to Help Desk Supervisor
  • Auditing Senior Supervisor
  • Help Desk Manager
  • Help Desk Support Specialist I
  • Help Desk Support Specialist II
  • Help Desk Support Specialist III

• Level of Education
  • Help Desk Supervisor Salaries with an Associate's Degree
  • Help Desk Supervisor Salaries with a Bachelor's Degree
  • Help Desk Supervisor Salaries with a Master's Degree or MBA
  • Help Desk Supervisor Salaries with a JD, MD, PhD or Equivalent

• Industries that include Help Desk Supervisor
  • Aerospace & Defense ,
  • Biotechnology ,
  • Business Services ,
  • Chemicals ,
  • Construction ,
  • Edu., Gov't. & Nonprofit ,
  • Energy & Utilities ,
  • Financial Services ,
  • Healthcare ,
  • Hospitality & Leisure ,
  • Insurance ,
  • Internet ,
  • Media ,
  • MFG Durable ,
  • MFG Nondurable ,
  • Pharmaceuticals ,
  • Retail & Wholesale ,
  • Software & Networking ,
  • Telecom ,
  • Transportation

• Categories that include Help Desk Supervisor
  • IT - All
  • IT - Computers, Hardware
  • IT - Computers, Software

• Help Desk Supervisor Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• IT - All Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K