Develops and documents standard operating procedures, standards and utilities for administration, management, monitoring, modification and troubleshooting of the voice network, the data network, the SAN and the VTL.
June 01, 2019
Monitors capacity and bandwidth utilization to establish trends and project needs and growth forecasts.
July 11, 2019
Manages vendor services, service engagements, adherence to Service Level Agreements and the completion of work by the commitment dates.
September 02, 2019