British Columbia Customer Service Representative II Salaries

    • How much does a Customer Service Representative II make in British Columbia? British Columbia Customer Service Representative II salaries vary greatly from town to town. See below for Customer Service Representative II salaries, bonus and benefits information for 2 cities in the British Columbia area.
Customer Service Representative II's Annual Base Salary
Job Title Salary Location Date Updated
Customer Service Representative II C$57,448 Vancouver, BC December 28, 2020
Customer Service Representative II C$56,114 Victoria, BC December 28, 2020
    • Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or equivalent. Typically reports to a customer service manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.

      Alternate Job Titles: Customer Care Representative II,Customer Service and Support Representative II,Non-Technical Customer Service Specialist - Intermediate
      Categories: Customer Services , Retail/Wholesale , Sales