Customer Service Representative II Salaries in Canada
Alternate Job Titles: Intermediate Level Customer Service Representative
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How much does a Customer Service Representative II in Canada make? The median annual Customer Service Representative II salary in Canada is C$51,819, as of March 27, 2024, with a range usually between C$45,628-C$58,651 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Customer Service Representative II may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Customer Service Representative II in Canada.
This chart describes the expected percentage of people who perform the job of Customer Service Representative II that make less than that annual salary. For example the median expected annual pay for a typical Customer Service Representative II in Canada is C$51,819, so 50% of the people who perform the job of Customer Service Representative II in Canada are expected to make less than C$51,819.
Source: HR Reported data as of March 27, 2024
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This chart describes the expected percentage of people who perform the job of Customer Service Representative II in , that make less than that salary. For example 50% of the people who perform the job of Customer Service Representative II in are expected to make less than the median.
Source: HR Reported data as of March 27, 2024
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Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Customer Service Representative II Salaries with a High School Diploma or Technical Certificate
- Customer Service Representative II Salaries with an Associate's Degree
- Customer Service Representative II Salaries with a Bachelor's Degree
- Customer Service Representative II Salaries with a Master's Degree or MBA
- Customer Service Representative II Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
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- Business Services ,
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- Construction ,
- Edu., Gov't. & Nonprofit ,
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- Insurance ,
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- MFG Durable ,
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- Pharmaceuticals ,
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- Telecom ,
- Transportation