New Brunswick Customer Service Representative II Salaries
How much does a Customer Service Representative II make in New Brunswick? New BrunswickCustomer Service Representative II salaries vary greatly from town to town. See below for Customer Service Representative II salaries, bonus and benefits information for 2 cities in the New Brunswick area.
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.