1. What are the responsibilities of Merchandiser?
Merchandises products and implement merchandising plans in a retail environment. Works closely with store sales staff to improve the consumer buying experience by providing support for merchandising plans. Monitors inventories and sales and generates reports for product lines. Troubleshoots delivery or vendor issues and develop solutions to ensure product availability. Coordinates maintenance of pricing, markdowns, on-order, and merchandising guidelines and product knowledge information with sellers. May require a bachelor's degree. Typically reports to manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.
2. What are the skills of Merchandiser
Specify the abilities and skills that a person needs in order to carry out the specified job duties.
Each competency has five to ten behavioral assertions that can be observed,
each with a corresponding performance level (from one to five) that is required for a particular job.
1.)
Customer Service:
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
2.)
Product Knowledge:
Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.
3.)
Services Marketing:
Services marketing is a form of marketing businesses that provide a service to their customers use to increase brand awareness and sales
