Prince Edward Island Technical Customer Support Manager Salaries

    • How much does a Technical Customer Support Manager make in Prince Edward Island? Prince Edward Island Technical Customer Support Manager salaries vary greatly from town to town. See below for Technical Customer Support Manager salaries, bonus and benefits information for 1 city in the Prince Edward Island area.

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Technical Customer Support Manager's Annual Base Salary
Job Title Salary Location Date Updated
Technical Customer Support Manager C$105,877 Charlottetown, PE March 27, 2024
Job Openings for Technical Customer Support Manager in Prince Edward Island
    • Manages a team or unit of technical customer support staff that respond to requests from customers by phone, e-mail, or chat. Provides mentoring, leadership, and organization to supervisors and teams. Implements processes that maximize efficiency and meet or exceed service quality and customer satisfaction goals. Monitors and measures service metrics and volume to develop standards, improvements, or changes to workflows and resource allocation. Makes recommendations for changes to products or services based on customer feedback and requests. Coordinates across functions to support future products and releases. Typically requires a bachelor's degree or equivalent. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

      Alternate Job Titles:
      Categories: Customer Services , Retail/Wholesale , Sales