Technical Customer Support Representative I Salaries in Edmonton, AB
Alternate Job Titles: Technical Client Support Representative I, Technical Customer Support Representative - Tier 1
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How much does a Technical Customer Support Representative I in Edmonton, AB make? The median annual Technical Customer Support Representative I salary in Edmonton, AB is C$40,627, as of April 24, 2024, with a range usually between C$36,750-C$44,575 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Representative I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Representative I in Edmonton, AB.
This chart describes the expected percentage of people who perform the job of Technical Customer Support Representative I in Edmonton, Alberta that make less than that annual salary. For example the median expected annual pay for a typical Technical Customer Support Representative I in Edmonton, AB is C$40,627, so 50% of the people who perform the job of Technical Customer Support Representative I in Edmonton, AB are expected to make less than C$40,627.
Source: HR Reported data as of April 24, 2024
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Representative I in Edmonton, AB that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Representative I in Edmonton, AB are expected to make less than the median.
Source: HR Reported data as of April 24, 2024
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Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Technical Customer Support Representative I Salaries with No Diploma
- Technical Customer Support Representative I Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Representative I Salaries with an Associate's Degree
- Technical Customer Support Representative I Salaries with a Bachelor's Degree
- Technical Customer Support Representative I Salaries with a Master's Degree or MBA
- Technical Customer Support Representative I Salaries with a JD, MD, PhD or Equivalent
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