Technical Customer Support Representative I Salaries in Canada
Alternate Job Titles: Technical Client Support Representative I, Technical Customer Support Representative - Tier 1
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How much does a Technical Customer Support Representative I in Canada make? The median annual Technical Customer Support Representative I salary in Canada is C$45,780, as of April 01, 2026, with a range usually between C$41,038-C$50,816 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Representative I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Representative I in Canada.
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Representative I that make less than that annual salary. For example the median expected annual pay for a typical Technical Customer Support Representative I in Canada is C$45,780, so 50% of the people who perform the job of Technical Customer Support Representative I in Canada are expected to make less than C$45,780.
Source: HR Reported data as of April 01, 2026
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Representative I in , that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Representative I in are expected to make less than the median.
Source: HR Reported data as of April 01, 2026
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Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
Industries:
Aerospace & Defense , Biotechnology , Business Services , Chemicals , Construction , Edu., Gov't. & Nonprofit , Energy & Utilities , Financial Services , Healthcare , Hospitality & Leisure , Insurance , Internet , Media , MFG Durable , MFG Nondurable , Pharmaceuticals , Retail & Wholesale , Software & Networking , Telecom , Transportation
Similar Job Titles:
Chat Support Representative I , Customer Service Representative I , Customer Service Representative III , Customer Service Representative IV , Technical Customer Support Manager , Technical Customer Support Representative II , Technical Customer Support Representative III , Technical Customer Support Specialist I
Level of Education:
Technical Customer Support Representative I Salaries with No Diploma , Technical Customer Support Representative I Salaries with a High School Diploma or Technical Certificate , Technical Customer Support Representative I Salaries with an Associate's Degree , Technical Customer Support Representative I Salaries with a Bachelor's Degree , Technical Customer Support Representative I Salaries with a Master's Degree or MBA , Technical Customer Support Representative I Salaries with a JD, MD, PhD or Equivalent
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- Chat Support Representative I
- Customer Service Representative I
- Customer Service Representative III
- Customer Service Representative IV
- Technical Customer Support Manager
- Technical Customer Support Representative II
- Technical Customer Support Representative III
- Technical Customer Support Specialist I
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- Technical Customer Support Representative I Salaries with No Diploma
- Technical Customer Support Representative I Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Representative I Salaries with an Associate's Degree
- Technical Customer Support Representative I Salaries with a Bachelor's Degree
- Technical Customer Support Representative I Salaries with a Master's Degree or MBA
- Technical Customer Support Representative I Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
- Biotechnology ,
- Business Services ,
- Chemicals ,
- Construction ,
- Edu., Gov't. & Nonprofit ,
- Energy & Utilities ,
- Financial Services ,
- Healthcare ,
- Hospitality & Leisure ,
- Insurance ,
- Internet ,
- Media ,
- MFG Durable ,
- MFG Nondurable ,
- Pharmaceuticals ,
- Retail & Wholesale ,
- Software & Networking ,
- Telecom ,
- Transportation