How much does a Technical Customer Support Representative I make in the United States? The average Technical Customer Support Representative I salary in the United States is $37,016 as of July 26, 2022, but the range typically falls between $32,601 and $43,109. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Director, Technical Customer Operations/Customer Success
STAND 8 Technology Services - Arlington, VA
UVA Medical Center - Charlottesville, VA
Representative, Tech Support I **$500 Signing Bonus** Remote & Hybrid
Canon Info Technology Services - Chesapeake, VA
Technical Support Representative (2022-0148)
Acclaim Technical Services - McLean, VA
Technical Customer Support Representative I provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative I provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative I possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2022 Salary.com)... View full job description
See user submitted job responsibilities for Technical Customer Support Representative I.
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 2 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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Skills associated with Technical Customer Support Representative I: Customer Interaction, Technical Support, Product Support, Remote Support ...More
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Salary estimation for Technical Customer Support Representative I at companies like : AXIM BIOTECHNOLOGIES INC, CEL SCI CORP, MANNATECH INC
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