How much does a Technical Customer Support Representative I make in the United States? The average Technical Customer Support Representative I salary in the United States is $35,988 as of September 27, 2021, but the range typically falls between $31,696 and $41,897. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $31,696 10% $27,790 90% $47,278 75% $41,897 $35,988 50%(Median)
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Check out Technical Customer Support Representative jobs in Virginia

Sales Representative - Industrial Accounts

Blue Signal Search - Alexandria, VA

Entry Level Sales & CSR

Customer Acquisition Firm - Midlothian, VA

Job Description for Technical Customer Support Representative I

Technical Customer Support Representative I provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative I provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative I possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2021 Salary.com)... View full job description

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Job Openings for Technical Customer Support Representative I
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Patricia B. Prichep, Senior Vice President of Operations and Secretary
CEL-SCI Corporation engages in the research and development of immunotherapy for the treatment of cancer and other diseases. The company's lead investigational immunotherapy is Multikine, which is under phase III clinical trial for the treatment of primary head and neck cancer. Its Ligand Epitope Antigen Presentation S... More
Fiscal Year Ended in 2020
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
31696
41897
35988

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
32044
42828
36610
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Representative I in the United States. The base salary for Technical Customer Support Representative I ranges from $31,696 to $41,897 with the average base salary of $35,988. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $32,044 to $42,828 with the average total cash compensation of $36,610.
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31696
41897

 

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Skills associated with Technical Customer Support Representative I: Customer Interaction, Remote Support, Customer Support Policies, Standards and Procedures, Customer Support ...More

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Salary estimation for Technical Customer Support Representative I at companies like : AXIM BIOTECHNOLOGIES INC, CEL SCI CORP, MANNATECH INC

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