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Technical Customer Support Representative I Salaries in Thunder Bay, ON

• What is the average Technical Customer Support Representative I salary for Thunder Bay, ON?
  How much does a Technical Customer Support Representative I in Thunder Bay, ON make? The median annual Technical Customer Support Representative I salary in Thunder Bay, ON is C$48,267, as of June 25, 2026, with a range usually between C$43,266-C$53,579 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Representative I may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Representative I in Thunder Bay, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Technical Customer Support Representative I in Thunder Bay, ON that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Representative I in Thunder Bay, ON are expected to make less than the median.
  Source: HR Reported data as of June 25, 2026

• Job Description for Technical Customer Support Representative I
  Provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. View full job description

• Similar Job titles to Technical Customer Support Representative I
  • Chat Support Representative I
  • Customer Service Representative I
  • Customer Service Representative III
  • Customer Service Representative IV
  • Technical Customer Support Manager
  • Technical Customer Support Representative II
  • Technical Customer Support Representative III
  • Technical Customer Support Specialist I

• Level of Education
  • Technical Customer Support Representative I Salaries with No Diploma
  • Technical Customer Support Representative I Salaries with a High School Diploma or Technical Certificate
  • Technical Customer Support Representative I Salaries with an Associate's Degree
  • Technical Customer Support Representative I Salaries with a Bachelor's Degree
  • Technical Customer Support Representative I Salaries with a Master's Degree or MBA
  • Technical Customer Support Representative I Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Technical Customer Support Representative I in Canada
  • Fredericton, NB Technical Customer Support Representative I
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  • Ottawa, ON Technical Customer Support Representative I
  • Charlottetown, PE Technical Customer Support Representative I
  • Montreal, QC Technical Customer Support Representative I
  • Quebec, QC Technical Customer Support Representative I
  • Sherbrooke, QC Technical Customer Support Representative I

• Most Popular Jobs Titles for Thunder Bay, ON
  • Thunder Bay, ON Art Director
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• Categories that include Technical Customer Support Representative I
  • Customer Services
  • Entry Level

• Technical Customer Support Representative I Salaries by Province in Canada
  • Alberta
  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
  • $50K–$80K
  • $80K–$100K
  • >$100K