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Technical Customer Support Specialist IV Salaries in Thunder Bay, ON

• What is the average Technical Customer Support Specialist IV salary for Thunder Bay, ON?
  How much does a Technical Customer Support Specialist IV in Thunder Bay, ON make? The median annual Technical Customer Support Specialist IV salary in Thunder Bay, ON is C$117,058, as of July 27, 2026, with a range usually between C$103,019-C$134,308 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Specialist IV may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Specialist IV in Thunder Bay, ON.

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• About this chart
  This chart describes the expected percentage of people who perform the job of Technical Customer Support Specialist IV in Thunder Bay, ON that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Specialist IV in Thunder Bay, ON are expected to make less than the median.
  Source: HR Reported data as of July 27, 2026

• Job Description for Technical Customer Support Specialist IV
  Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. View full job description

• Similar Job titles to Technical Customer Support Specialist IV
  • Technical Customer Support Manager
  • Technical Customer Support Representative I
  • Technical Customer Support Representative II
  • Technical Customer Support Representative III
  • Technical Customer Support Specialist I
  • Technical Customer Support Specialist II
  • Technical Customer Support Specialist III
  • Technical Customer Support Supervisor

• Level of Education
  • Technical Customer Support Specialist IV Salaries with No Diploma
  • Technical Customer Support Specialist IV Salaries with a High School Diploma or Technical Certificate
  • Technical Customer Support Specialist IV Salaries with an Associate's Degree
  • Technical Customer Support Specialist IV Salaries with a Bachelor's Degree
  • Technical Customer Support Specialist IV Salaries with a Master's Degree or MBA
  • Technical Customer Support Specialist IV Salaries with a JD, MD, PhD or Equivalent

• Most Popular Cities for Technical Customer Support Specialist IV in Canada
  • Fredericton, NB Technical Customer Support Specialist IV
  • Moncton, NB Technical Customer Support Specialist IV
  • Halifax, NS Technical Customer Support Specialist IV
  • Oshawa, ON Technical Customer Support Specialist IV
  • Ottawa, ON Technical Customer Support Specialist IV
  • Charlottetown, PE Technical Customer Support Specialist IV
  • Montreal, QC Technical Customer Support Specialist IV
  • Quebec, QC Technical Customer Support Specialist IV
  • Sherbrooke, QC Technical Customer Support Specialist IV

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• Categories that include Technical Customer Support Specialist IV
  • Customer Services
  • Retail/Wholesale
  • Sales

• Technical Customer Support Specialist IV Salaries by Province in Canada
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  • British Columbia
  • Manitoba
  • New Brunswick
  • Newfoundland and Labrador
  • Nova Scotia
  • Northwest Territories
  • Nunavut
  • Ontario
  • Prince Edward Island
  • Quebec
  • Saskatchewan
  • Yukon

• Customer Services Jobs by Salary Range
  • <$30K
  • $30K–$50K
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  • >$100K