Technical Customer Support Specialist IV Salary in the United States
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Technical Customer Support Specialist IV Salary
How much does a Technical Customer Support Specialist IV make in the United States? The average Technical Customer Support Specialist IV salary in the United States is $103,157 as of February 27, 2023, but the range typically falls between $91,220 and $116,847. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Job Description for Technical Customer Support Specialist IV
Technical Customer Support Specialist IV responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist IV utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist IV records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Customer Support Specialist IV typically requires 7+ years of related experience. (Copyright 2023 Salary.com)... View full job description
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Technical Customer Support Specialist IV Pay Difference by Location
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
| Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Representative III | Experience 2 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
- Technical Customer Support Specialist IV Salaries with No Diploma
- Technical Customer Support Specialist IV Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Specialist IV Salaries with an Associate's Degree
- Technical Customer Support Specialist IV Salaries with a Bachelor's Degree
- Technical Customer Support Specialist IV Salaries with a Master's Degree or MBA
- Technical Customer Support Specialist IV Salaries with a JD, MD, PhD or Equivalent
Technical Customer Support Specialist IV Salary by Global Country
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Skills associated with Technical Customer Support Specialist IV: Technical Support, Customer Interaction, Customer Support Policies, Standards and Procedures, Remote Support ...More
Salary estimation for Technical Customer Support Specialist IV at companies like : ADVANCED OXYGEN TECHNOLOGY, QAD INC, TRIPADVISOR INC
