Technical Customer Support Team Leader Salaries in Ottawa, ON
Alternate Job Titles: Technical Customer Support Team Supervisor
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How much does a Technical Customer Support Team Leader in Ottawa, ON make? The median annual Technical Customer Support Team Leader salary in Ottawa, ON is C$70,458, as of March 27, 2024, with a range usually between C$61,597-C$79,797 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Team Leader may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Team Leader in Ottawa, ON.
This chart describes the expected percentage of people who perform the job of Technical Customer Support Team Leader in Ottawa, Ontario that make less than that annual salary. For example the median expected annual pay for a typical Technical Customer Support Team Leader in Ottawa, ON is C$70,458, so 50% of the people who perform the job of Technical Customer Support Team Leader in Ottawa, ON are expected to make less than C$70,458.
Source: HR Reported data as of March 27, 2024
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Team Leader in Ottawa, ON that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Team Leader in Ottawa, ON are expected to make less than the median.
Source: HR Reported data as of March 27, 2024
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Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
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- Technical Customer Support Team Leader Salaries with No Diploma
- Technical Customer Support Team Leader Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Team Leader Salaries with an Associate's Degree
- Technical Customer Support Team Leader Salaries with a Bachelor's Degree
- Technical Customer Support Team Leader Salaries with a Master's Degree or MBA
- Technical Customer Support Team Leader Salaries with a JD, MD, PhD or Equivalent
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- Fredericton, NB Technical Customer Support Team Leader
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