Technical Customer Support Team Leader Salaries in Canada
Alternate Job Titles: Technical Client Support Team Leader
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How much does a Technical Customer Support Team Leader in Canada make? The median annual Technical Customer Support Team Leader salary in Canada is C$75,900, as of November 21, 2024, with a range usually between C$66,350-C$85,965 not including bonus and benefit information and other factors that impact base pay. However, the salary for someone with the title Technical Customer Support Team Leader may vary depending on a number of factors including industry, company size, location, years of experience and level of education. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Customer Support Team Leader in Canada.
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Team Leader that make less than that annual salary. For example the median expected annual pay for a typical Technical Customer Support Team Leader in Canada is C$75,900, so 50% of the people who perform the job of Technical Customer Support Team Leader in Canada are expected to make less than C$75,900.
Source: HR Reported data as of November 21, 2024
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This chart describes the expected percentage of people who perform the job of Technical Customer Support Team Leader in , that make less than that salary. For example 50% of the people who perform the job of Technical Customer Support Team Leader in are expected to make less than the median.
Source: HR Reported data as of November 21, 2024
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Leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View full job description
View Customer Services Jobs by Salary Range: <$30K, $30K–$50K, $50K–$80K, $80K–$100K, >$100K
Categories:
Customer Services
Industries:
Aerospace & Defense , Biotechnology , Business Services , Chemicals , Construction , Edu., Gov't. & Nonprofit , Energy & Utilities , Financial Services , Healthcare , Hospitality & Leisure , Insurance , Internet , Media , MFG Durable , MFG Nondurable , Pharmaceuticals , Retail & Wholesale , Software & Networking , Telecom , Transportation
Similar Job Titles:
Customer Service Team Leader , HR Business Partners Team Leader , Project Cost Control Team Leader , Sales Assistant Team Leader , Security Guard Team Leader , Technical Customer Support Manager , Technical Customer Support Representative I , Technical Customer Support Representative II
Level of Education:
Technical Customer Support Team Leader Salaries with No Diploma , Technical Customer Support Team Leader Salaries with a High School Diploma or Technical Certificate , Technical Customer Support Team Leader Salaries with an Associate's Degree , Technical Customer Support Team Leader Salaries with a Bachelor's Degree , Technical Customer Support Team Leader Salaries with a Master's Degree or MBA , Technical Customer Support Team Leader Salaries with a JD, MD, PhD or Equivalent
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- Technical Customer Support Team Leader Salaries with No Diploma
- Technical Customer Support Team Leader Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Team Leader Salaries with an Associate's Degree
- Technical Customer Support Team Leader Salaries with a Bachelor's Degree
- Technical Customer Support Team Leader Salaries with a Master's Degree or MBA
- Technical Customer Support Team Leader Salaries with a JD, MD, PhD or Equivalent
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- Aerospace & Defense ,
- Biotechnology ,
- Business Services ,
- Chemicals ,
- Construction ,
- Edu., Gov't. & Nonprofit ,
- Energy & Utilities ,
- Financial Services ,
- Healthcare ,
- Hospitality & Leisure ,
- Insurance ,
- Internet ,
- Media ,
- MFG Durable ,
- MFG Nondurable ,
- Pharmaceuticals ,
- Retail & Wholesale ,
- Software & Networking ,
- Telecom ,
- Transportation