How much does a Web Customer Support Specialist make in the United States? The average Web Customer Support Specialist salary in the United States is $62,422 as of May 27, 2021, but the range typically falls between $52,910 and $75,075. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $52,910 10% $44,249 90% $86,595 75% $75,075 $62,422 50%(Median)
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Check out Web Customer Support Specialist jobs in Virginia

Help Desk/Support Specialist

ManTech International - 20598, VA

Senior Help Desk Specialist

Core-CSI LLC - Alexandria, VA

Application Support Specialist

Hamdan Resources - Arlington, VA

Job Description for Web Customer Support Specialist

Web Customer Support Specialist supports Web-based products and services through email support, desktop support, and telephone support. Interacts with customers and troubleshoots problems to provide a high level of customer satisfaction. Being a Web Customer Support Specialist requires a bachelor's degree in the field. Typically reports to a supervisor or manager. To be a Web Customer Support Specialist typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2021 Salary.com)... View full job description

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See user submitted job responsibilities for Web Customer Support Specialist.

Job Openings for Web Customer Support Specialist
Those that have already made the climb...
Mark V. Anquillare, Executive Vice President and Chief Operating Officer
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
Fiscal Year Ended in 2019
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Web Customer Support Specialist, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
52910
75075
62422

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
54123
78394
63716
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Web Customer Support Specialist in the United States. The base salary for Web Customer Support Specialist ranges from $52,910 to $75,075 with the average base salary of $62,422. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $54,123 to $78,394 with the average total cash compensation of $63,716.
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52910
75075

 

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Skills associated with Web Customer Support Specialist: Product Support, Service Management, Customer Interaction, Customer Service Help Desk Software ...More

Salary estimation for Web Customer Support Specialist at companies like : HCI GROUP INC, PRIMERICA INC, Verisk Analytics, Inc.