How much does a Web Customer Support Specialist make in the United States? The average Web Customer Support Specialist salary in the United States is $61,128 as of May 28, 2020, but the range typically falls between $51,816 and $73,512. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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25% $51,816 10% $43,338 90% $84,787 75% $73,512 $61,128 50%(Median)
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Job Description for Web Customer Support Specialist

Web Customer Support Specialist supports Web-based products and services through email support, desktop support, and telephone support. Interacts with customers and troubleshoots problems to provide a high level of customer satisfaction. Being a Web Customer Support Specialist requires a bachelor's degree in the field. Typically reports to a supervisor or manager. To be a Web Customer Support Specialist typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2020 Salary.com)... View full job description

See user submitted job responsibilities for Web Customer Support Specialist.

Job Openings for Web Customer Support Specialist
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Patrick J. Haveron, Chief Financial Officer & Chief Operating Officer, Maiden Holdings, Ltd. and President, Maiden Reinsurance Ltd.
Maiden Holdings, Ltd., through its subsidiaries, provides reinsurance solutions to regional and specialty insurers primarily in Europe and internationally. The company writes treaties on a quota share basis and excess of loss basis. It also offers auto and credit life insurance products through its insurer partners to ... More
Fiscal Year Ended in 2018
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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%

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Step 1 of 3

Understand the total compensation opportunity for a Web Customer Support Specialist, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
51816
73512
61128

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
52999
76768
62395
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Web Customer Support Specialist in the United States. The base salary for Web Customer Support Specialist ranges from $51,816 to $73,512 with the average base salary of $61,128. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $52,999 to $76,768 with the average total cash compensation of $62,395.
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51816
73512

 

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Skills associated with Web Customer Support Specialist: Service Management, Service Operations, Customer Relationship Management (CRM) software, Service Level Management ...More

Salary estimation for Web Customer Support Specialist at companies like : HCI Group, Inc., Primerica, Inc., Verisk Analytics, Inc.