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Technical Customer Support Specialist III Salary in the United States

How much does a Technical Customer Support Specialist III make in the United States?

As of March 01, 2026, the average salary for a Technical Customer Support Specialist III in the United States is $85,307 per year, which breaks down to an hourly rate of $41.

However, a Technical Customer Support Specialist III's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $96,709
  • Majority Range (25th-75th percentile): $70,076 to $91,275
  • Entry-Level (10th percentile): $56,209
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View as table View as graph 25% $70,076 10% $56,209 90% $96,709 75% $91,275 $85,307 50%(Median) Didn’t find job title? Click

Technical Customer Support Specialist III Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $91,275 $7,606 $1,755 $44
Average $85,307 $7,109 $1,641 $41
25th Percentile $70,076 $5,840 $1,348 $34
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Key Factors That Influence Technical Customer Support Specialist III Salaries

A Technical Customer Support Specialist III's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Specialist Salaries?

Experience is a primary driver of a Technical Customer Support Specialist III's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Specialist I (0-2 years): $63,036
  • Technical Customer Support Specialist II (2-4 years): $72,597
  • Technical Customer Support Specialist III (4-7 years): $85,307
  • Technical Customer Support Specialist IV (7+ years): $107,814
  • Technical Customer Support Team Leader (7+ years): $76,588
Job Role Years of Experience Average Salary
Technical Customer Support Specialist I0-2 years$63,036
Technical Customer Support Specialist II2-4 years$72,597
Technical Customer Support Specialist III4-7 years$85,307
Technical Customer Support Specialist IV7+ years$107,814
Technical Customer Support Team Leader7+ years$76,588
$63,036 Technical...
$72,597 Technical...
$85,307 Technical...
$107,814 Technical...
$76,588 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Specialist IIIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $107,598
  • San Francisco: $106,540
  • Oakland: $104,177

What Skills Can Increase a Technical Customer Support Specialist III's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 19.98% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Success (Mentioned in 1.48% Job Postings): Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  • CRM (Mentioned in 1.11% Job Postings): Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
See More Skills
Skills Demand Percentage
Customer Service 19.98%
Customer Success 1.48%
CRM 1.11%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Technical Customer Support Specialist III's salary.
  • Insight: Can increase your salary by up to 11%.
  • Presentation: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Insight
 $94,691
11%
Presentation
 $92,132
8%
Leadership
 $91,278
7%
Salesforce
 $90,425
6%
Customer Relationship
 $90,425
6%
Collaboration
 $90,425
6%
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Technical Customer Support Specialist III Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Specialist III's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on March 01, 2026
$70,076
Average $85,307/year
$91,275
$5,840
Average $7,109/month
$7,606
$1,348
Average $1,641/week
$1,755
$34
Average $41/hour
$44
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $91,275 $7,606 $1,755 $44
Average $85,307 $7,109 $1,641 $41
25th Percentile $70,076 $5,840 $1,348 $34

Technical Customer Support Specialist III Salary Growth & Career Path

Technical Customer Support Specialist III
Technical Customer Support Specialist IV
VP of Technical Customer Support

For a Technical Customer Support Specialist III, the most direct path to higher earnings is advancing to the Technical Customer Support Specialist IV role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $107,814 - a projected growth of 26% over your current level.

Salaries of jobs related to Technical Customer Support Specialist III

Most common benefits for Technical Customer Support Specialist III

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FAQ about Technical Customer Support Specialist III

1. Where can a Technical Customer Support Specialist III earn the most?

A Technical Customer Support Specialist III's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Technical Customer Support Specialist III earns the most in San Jose, CA, where the annual salary of a Technical Customer Support Specialist III is $107,598.

2. What is the highest pay for Technical Customer Support Specialist III?

The highest pay for Technical Customer Support Specialist III is $96,709.

3. What is the lowest pay for Technical Customer Support Specialist III?

The lowest pay for Technical Customer Support Specialist III is $56,209.

4. What are the responsibilities of Technical Customer Support Specialist III?

Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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