ACORNS Operations Analyst Salary in the United States

How much does a Operations Analyst make at companies like ACORNS in the United States? The average salary for Operations Analyst at companies like ACORNS in the United States is $71,326 as of June 27, 2024, but the range typically falls between $61,157 and $81,494. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

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What does a Operations Analyst do at companies like ACORNS?

Operations Analyst | Acorns

At Acorns, we're building a financial wellness system that enables everyday Americans to save and invest every day. We are transforming the category and recruiting a team that is relentless at fulfilling our mission. The Acorns team comes together every day to deliver a revolutionary product to its customers, the up-and-coming. If you thrive in an environment where you can push yourself beyond all previous thresholds of possibility, come join us at Acorns.

Acorns is seeking an Operations Associate to own the implementation of our internal processes in coordination with our core partners. You will act as the liaison between our internal operations teams and our external partners to test, develop, and iterate on our processes and procedures and SOPs for day-to-day operations. You will be working with experienced product managers, engineers, and executives to help fulfill our goal of being “the good bank.” You should have a passion for working with all types of people, discipline and focus to process, and a “think outside of the box” attitude to scaling operations.

You’re right for the position if you thrive on working in a fast-paced environment, setting the highest standards, and working hard as a team to reach them. You’re a team player, and you always put the customer first, even if it means going against the popular consensus.

Job Responsibilities:

  • Communicate and coordinate effectively across functions, including Project Management, Engineering, Finance, Legal and Analytics, to implement projects
  • Collect and analyze business requirements from stakeholders and partners, provide feedback on current and potential capabilities to meet those requirements
  • Support deployment of new Spend features
  • Manage ambiguous requests and convert to actionable tasks
  • Maintain ongoing vendor relationships and facilitate the onboarding of new vendors
  • Proactively identify process improvement opportunities and develop creative solutions
  • Provide ad hoc analytical support and perform special projects as needed
  • Provide technical assistance in automating and maintaining the operational processes related to the Spend product

 Within 1 month you will:

  • Introduce yourself and become integrated with the Acorns team
  • Introduce yourself to our partners and establish QBRs for those partners
  • Gain a fundamental understanding of our process flows for money movement and account verification
  • Develop a prioritized plan with the Director of Spend Operations for automation upgrades to current processes
  • Maintain existing queries utilized by the spend operations team and create a repository to catalogue queries, who uses them and frequency of use 

Within 6 months you will: 

  • Build relationships with key partners, manage quarterly business reviews and daily KPIs, and the end-to-end partner integration process with limited to no issues
  • Create end-to-end operational processes and focus on operations involving external partners
  • Develop optimization methods for partnerships in collaboration with the project management and technical team
  • Design processes and keep partners accountable in line with contract terms and SLAs
  • Influence the selection and onboarding of new partnerships with Sourcing, Strategy, and Finance
  • Create a Spend Ops Dashboard that provides a daily health check and provides department metric tracking

Within 12 months you will:

  • Work with partners to define and iterate new initiatives and features
  • Guide external partners through regular reviews for continuous progress and improvement
  • Work closely with Finance and Sourcing team to identify best partners
  • Work with Analytics to provide insights across several data points to inform executive stakeholders in business decision making and improve operations
  • BS/BA in Business, Finance, Partner Operations or another related field
  • 2+ years of partner management and/or operations experience
  • Analytical skills to develop reporting and tools to track operational and partner KPIs
  • Previous experience building out operational processes
  • Passion for driving measurable results
  • Proficiency in Excel
  • Ability to motivate and lead cross-functional initiatives across diverse teams
  • Ability to convince stakeholders to implement operational improvements to achieve efficient results
  • Capable of effectively managing multiple projects simultaneously in a dynamic environment
  • Problem-solver with solution-oriented attitude
  • Exceptional communication skills (written and verbal)
  • Experience working in an Agile environment or prior start-up experience strongly preferred
  • Passion for Acorns mission
  • FinTech background
  • Thirst for delivering game-changing products
  • Exceptional drive and precision in delivery
  • A belief that your work is tied to your life's mission
  • Optimistic about the potential of societal change

About Acorns:

Acorns is the leading micro-investing app in the U.S. It allows users to round up their daily purchases and automatically Invest the Change® into a low-cost, diversified portfolio of exchange-traded funds offered by some of the world's top asset managers (including Vanguard and BlackRock). Founded in Newport Beach, Calif., by father and son team Walter and Jeff Cruttenden, Acorns provides a simple entry-point using the Acorns app on iPhone or Android. Customers accumulate fractional shares in one of five portfolios constructed by world-renowned Nobel Laureate economist Dr. Harry Markowitz. Acorns' smart portfolio algorithms automatically work in the background of life, helping users build wealth naturally, pennies at a time. From Acorns mighty oaks do grow.

Mission:

With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing.

Values:

  1. Lead with heart
  2. Make bold decisions
  3. Always build trust
  4. Never stop growing
  5. Find a way
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$61,157 Low Average $71,326 High $81,494

Understand the total compensation opportunity for Operations Analyst at companies like ACORNS, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$61,157
$81,494
$71,326
The chart shows total cash compensation for the ACORNS Operations Analyst in the United States, which includes base, and annual incentives can vary anywhere from $61,157 to $81,494 with an average total cash compensation of $71,326. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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