QUALITY DAIRY Assistant Store Manager Salary in the United States

How much does an Assistant Store Manager make at companies like QUALITY DAIRY in the United States? The average salary for Assistant Store Manager at companies like QUALITY DAIRY in the United States is $47,992 as of August 27, 2021, but the range typically falls between $36,413 and $59,571. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

About QUALITY DAIRY

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What does an Assistant Store Manager do at companies like QUALITY DAIRY?

Title: Assistant Manager

Reports To: Store Manager

Status: Full Time Hourly                    

Code: RET230

Location: Retail

 

Our mission is to work as a team, taking responsibility in building loyalty with our customers and our co-workers, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a “Customer Service Plus 1” manner.

 

Position Summary: Assist the Store Manager to deliver Customer Service Plus 1, increase sales and maximize profit.   Train, develop and direct team members while enforcing company policies and procedures.  Maintain inventory, labor and other controllable items within acceptable limits.  Present a store that is safe and well maintained internally and externally. 

 

Job Duties:

  • Assist the Store Manager in all aspects of managing the store
  • Ensure Customer Service Plus 1 is the number one priority
  • Train, develop and coach team members to ensure customer service and maximize customer satisfaction
  • Recognize and follow through on training and development needs, set goals and coach to achieve
  • Prepare and review performance appraisals, ensuring they are up to date, fair, motivating and accurate
  • Attend to employee concerns in a timely and appropriate manner
  • Communicate upcoming events, promotions and changes
  • Ensure policies and procedures are understood and followed
  • Assure that work schedule is posted in accordance with policy, store needs, employee requests/abilities and allotted hours. Anticipate staffing needs and monitor/document attendance
  • Ensure team members and customers are treated fairly and consistently and that the environment is free of harassment/discrimination
  • Record payroll accurately and submit all information and paperwork (including schedules) to payroll in a timely manner
  • Maintain company/employee records in a timely and appropriate manner
  • Monitor inventory on hand, ensure adequate supply to grow sales with minimum returns
  • Evaluate all factors affecting inventory needs including local preference, seasonal needs, holidays, special events or promotions, dates and rotation of merchandise and competition
  • Ensure policy compliance on product handling, rotating, facing, stocking, vendor check-in, handling damaged goods, maintaining freshness and cooler temperature levels
  • Analyze reports to spot sales trends, unusual shift activity or store problems and take appropriate action to improve or to continue success
  • Ensure compliance of cash handling and reporting; i.e. shift close outs, daily close outs, store summaries, deposits, price changes and register audits
  • Control, minimize and accurately record store expenses such as supplies, products for store use and utilities
  • Ensure internal and external store presentation is attractive, well maintained and clean
  • Ensure internal and external store areas are kept free of safety hazards
  • Follow policy for safeguarding keys and other company assets
  • Ensure understanding and compliance with alcohol, safety and health related policies
  • Ensure register procedures are followed and money levels are maintained appropriately in each register
  • Demonstrate high standards for dress and hygiene
  • Maintain confidentiality regarding store and employee information
  • Follow and ensure compliance with all federal, state and local laws
  • Set priorities for time management, follow through on assigned tasks and demonstrate urgency

 

Relationships:

Store Manager

  • Immediate Supervisor
  • Keep informed on changes and happenings in the store regarding personnel, customers, merchandising/marketing, competition, maintenance, operational controls and vendors
  • Exchange ideas for meeting budget, sales improvement, inventory control and team relations/development
  • Set objectives and work together to achieve desired results
  • Resource for questions, concerns or advice in all areas of store management

 

Shift Managers, Shift Manager Trainees, Customer Service Representatives

  • Direct activities to maximize customer service and store cleanliness
  • Provide training, development and coaching in all areas of job performance
  • Communicate information necessary for delivery of Customer Service Plus 1
  • Provide feedback on performance on an ongoing basis and complete performance appraisals in a timely manner

 

District Supervisor

  • Resource when Store Manager is unavailable or unable to resolve issues

 

Retail Operations Director/Director of Operations and Marketing

  • Resource when Store Manager and District Supervisor are unavailable or unable to resolve issues

 

Human Resources Department

  • Resource for Policy and Procedure clarification or disciplinary questions
  • Contact for all incidents regarding harassment or discrimination

 

Essential Skills, Abilities and Physical Demands:

  • Demonstrate desire to learn and improve
  • Ability to read, write and communicate effectively in English
  • Ability to identify problems and formulate and execute a plan for resolution
  • Ability to motivate, develop, and train team members
  • Ability to effectively use computer and calculator
  • Required to stand for long periods of time, climb, bend, stoop and stretch
  • Ability to repeatedly lift light objects and regularly lift heavy objects (up to 50 pounds)
  • Ability to work in temperature extremes (i.e. coolers and outside in all seasons)
  • Ability to read fine print (i.e. driver’s licenses)
  • Ability to adapt to changing schedules, various personalities, long hours or unusual circumstances
  • Ability to work a rotating schedule (primarily opposite Store Manager), including all shifts, weekends and holidays

 

Education/Experience Requirements:

  • Minimum of two years on the job leadership experience in Quality Dairy or other similar business
  • Demonstrated ability to perform the required duties and responsibilities as well as follow through of policies, procedures and standards
  • High School Diploma or GED required - advanced education desirable
  • Possession of (or ability to earn) ServSafe (or equivalent) food handling certification

 

This job description in no way states or implies that these are the only duties to be performed by this employee.  Incumbents will be required to follow any other instructions and to perform any other duties as requested by the supervisor.

 

 

Check out Assistant Store Manager jobs in Virginia

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$36,413 Low Average $47,992 High $59,571

Understand the total compensation opportunity for Assistant Store Manager at companies like QUALITY DAIRY, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$36,413
$59,571
$47,992
The chart shows total cash compensation for the QUALITY DAIRY Assistant Store Manager in the United States, which includes base, and annual incentives can vary anywhere from $36,413 to $59,571 with an average total cash compensation of $47,992. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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