What are the main factors that influence a 911 Call Taker's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for 911 Call Taker?

The Retail & Wholesale industry offers the highest average compensation for 911 Call Taker roles, with salaries approximately 30% above the market median.

How does experience change A 911 Call Taker's salary?

A 911 Call Taker's salary grows with experience: starting around $37,385 for beginners, reaching about $39,645 at mid-level, and approach $40,205 for experts.

What are the highest paying states for a 911 Call Taker?

911 Call Taker salary varies significantly by state. The top 3 highest paying states for 911 Call Taker roles are District of Columbia $41,193, California $41,036, Massachusetts $40,490. These tech hubs typically pay 10-15% above the national average.

How much do different types of 911 Call Taker roles make?

Salaries for 911 Call Taker level roles vary by specialization: 911 Dispatch Supervisor: $54,188; 911 Dispatcher/Calltaker: $47,160; 911 Dispatcher: $45,000; Call Taker Dispatcher: $44,307; Ticket Taker: $44,162.

How do different companies affect a 911 Call Taker's salary?

Company size, industry, and compensation structure create significant salary variations for 911 Call Taker roles. Large, established industry leaders like Subway IP LLC ($57,183) and Kesem ($49,677) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $35,814.

911 Call Taker Salary in the United States

How much does a 911 Call Taker make in the United States?

As of July 01, 2026, the average salary for a 911 Call Taker in the United States is $37,204 per year, which breaks down to an hourly rate of $18.

However, a 911 Call Taker's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $45,476
Majority Range (25th-75th percentile): $32,878 to $41,534
Entry-Level (10th percentile): $28,939

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911 Call Taker Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$41,534	$3,461	$799	$20
Average	$37,204	$3,100	$715	$18
25th Percentile	$32,878	$2,740	$632	$16

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Key Factors That Influence 911 Call Taker Salaries

A 911 Call Taker's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects 911 Call Taker Salaries?

Experience is a primary driver of a 911 Call Taker's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $37,385
Early Career (1-2 years): $38,106
Mid-Level (2-4 years): $39,645
Senior-Level (5-8 years): $39,855
Expert (over 8 years): $40,205

Levels	Salary
Entry Level 911 Call Taker	$37,385
Intermediate Level 911 Call Taker	$38,106
Senior Level 911 Call Taker	$39,645
Specialist Level 911 Call Taker	$39,855
Expert Level 911 Call Taker	$40,205

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What Am I Worth?

How Do 911 Call Taker Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract 911 Call Takers. For example, consider the average annual salaries in these key locations:

District of Columbia: $41,193.
California: $41,036.
Massachusetts: $40,490.

District of Columbia $41,193 California $41,036 Massachusetts $40,490 Washington $40,341 New Jersey $40,326 Alaska $40,274 Connecticut $39,760 New York $39,552

Hawaii $38,886 Rhode Island $38,574 Maryland $38,361 Minnesota $38,071 Colorado $37,960 Illinois $37,922 Oregon $37,781 Delaware $37,677

New Hampshire $37,611 Virginia $37,465 Pennsylvania $37,037 Nevada $36,821 North Dakota $36,751 Michigan $36,639 Wisconsin $36,598 Vermont $36,516

Texas $36,289 Maine $36,274 Arizona $36,252 Ohio $36,226 Georgia $35,884 Indiana $35,713 Wyoming $35,679 Utah $35,627

Iowa $35,605 Kansas $35,426 Louisiana $35,374 North Carolina $35,355 Missouri $35,348 Florida $35,203 Montana $35,125 Nebraska $35,050

Kentucky $35,009 South Carolina $34,861 Tennessee $34,768 Idaho $34,730 New Mexico $34,459 Oklahoma $34,399 Alabama $34,180 South Dakota $33,811

Arkansas $33,610 West Virginia $33,503 Mississippi $33,179

Top Paying Cities for 911 Call Takers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $46,926
San Francisco: $46,412
Oakland: $45,434

San Jose, CA $46,926

San Francisco, CA $46,412

Oakland, CA $45,434

New York, NY $42,837

Paramus, NJ $42,316

Queens Village, NY $42,314

Passaic, NJ $42,279

Bergenfield, NJ $42,275

Stamford, CT $42,194

Huntington, NY $42,178

Newark, NJ $41,903

Bridgeport, CT $41,825

Vallejo, CA $41,751

New Brunswick, NJ $41,736

Petaluma, CA $41,714

Middlesex, NJ $41,643

Somerset, NJ $41,617

Santa Cruz, CA $41,568

Boston, MA $41,342

Monterey, CA $41,211

Seattle, WA $41,126

Santa Rosa, CA $41,118

Los Angeles, CA $41,107

Juneau, AK $41,010

Washington, DC $40,969

Orange, CA $40,837

Santa Ana, CA $40,739

Long Beach, CA $40,702

Anaheim, CA $40,694

Anchorage, AK $40,676

Santa Maria, CA $40,564

Everett, WA $40,557

Danbury, CT $40,426

Bremerton, WA $40,374

Tacoma, WA $40,240

New Suffolk, NY $40,240

Sacramento, CA $40,229

Santa Barbara, CA $40,188

Trenton, NJ $40,147

San Diego, CA $40,147

Brockton, MA $40,106

Fairbanks, AK $40,015

Lompoc, CA $39,920

Lowell, MA $39,890

Ventura, CA $39,883

Nashua, NH $39,876

Stockton, CA $39,872

Modesto, CA $39,600

Poughkeepsie, NY $39,519

Olympia, WA $39,448

Kennewick, WA $39,448

New Haven, CT $39,433

Lawrence, MA $39,299

Hartford, CT $39,262

Riverside, CA $39,254

New Bedford, MA $39,217

Richland, WA $39,217

Bakersfield, CA $39,165

San Bernardino, CA $39,150

New Britain, CT $39,146

Atlantic City, NJ $39,146

New London, CT $39,132

Norwich, CT $39,120

Portsmouth, NH $39,113

Boulder, CO $39,034

Portland, OR $38,983

Worcester, MA $38,979

Minneapolis, MN $38,864

Philadelphia, PA $38,812

Honolulu, HI $38,689

Saint Paul, MN $38,671

Vineland, NJ $38,663

Providence, RI $38,555

Chicago, IL $38,447

Bellingham, WA $38,402

Springfield, MA $38,373

Baltimore, MD $38,361

Chico, CA $38,268

Pittsfield, MA $38,168

Manchester, NH $38,097

Spokane, WA $37,934

Denver, CO $37,930

Albany, NY $37,755

Troy, NY $37,740

Nassau, NY $37,700

Schenectady, NY $37,662

Wilmington, DE $37,632

Burlington, VT $37,580

Salem, OR $37,565

Portland, ME $37,450

Yakima, WA $37,413

Rochester, MN $37,297

Reno, NV $37,279

Fresno, CA $37,279

Milwaukee, WI $37,245

Detroit, MI $37,208

Ann Arbor, MI $37,202

Allentown, PA $37,197

Colorado Springs, CO $37,134

Syracuse, NY $37,115

Carson City, NV $37,115

Houston, TX $37,063

Eugene, OR $37,044

Gary, IN $37,000

Springfield, OR $36,970

Bismarck, ND $36,963

Galveston, TX $36,937

Medford, OR $36,881

Fort Collins, CO $36,866

Concord, NH $36,847

Austin, TX $36,836

Mesa, AZ $36,758

Reading, PA $36,754

Phoenix, AZ $36,751

Dallas, TX $36,739

Saint Cloud, MN $36,704

Madison, WI $36,654

Utica, NY $36,553

Rochester, NY $36,494

Des Moines, IA $36,490

Raleigh, NC $36,486

Atlanta, GA $36,431

Battle Creek, MI $36,419

Salt Lake City, UT $36,408

Lancaster, PA $36,352

Harrisburg, PA $36,300

Kansas City, MO $36,263

Champaign, IL $36,256

Kansas City, KS $36,256

Fort Worth, TX $36,252

Columbus, OH $36,246

Boca Raton, FL $36,237

Pittsburgh, PA $36,222

Richmond, VA $36,207

Indianapolis, IN $36,200

Cleveland, OH $36,196

Las Vegas, NV $36,152

Cincinnati, OH $36,152

Petersburg, VA $36,096

Huntsville, AL $36,040

Lansing, MI $36,015

Lebanon, PA $36,010

Pueblo, CO $36,006

Appleton, WI $35,995

Buffalo, NY $35,980

Dayton, OH $35,969

Racine, WI $35,962

Charlotte, NC $35,958

Saint Louis, MO $35,947

York, PA $35,925

Elkhart, IN $35,925

Gastonia, NC $35,917

Billings, MT $35,909

Beaumont, TX $35,899

Lorain, OH $35,891

Benton Harbor, MI $35,884

Toledo, OH $35,876

Binghamton, NY $35,858

Rock Hill, SC $35,854

Rockford, IL $35,835

Springfield, IL $35,820

Elyria, OH $35,817

Fargo, ND $35,817

Flagstaff, AZ $35,791

Fort Lauderdale, FL $35,768

Duluth, MN $35,746

Miami, FL $35,746

Cheyenne, WY $35,720

Grand Forks, ND $35,720

Bangor, ME $35,638

Cedar Rapids, IA $35,597

Durham, NC $35,582

Louisville, KY $35,579

Grand Rapids, MI $35,571

Hialeah, FL $35,567

Casper, WY $35,515

Scranton, PA $35,471

New Orleans, LA $35,460

Virginia Beach, VA $35,456

Akron, OH $35,437

Peoria, IL $35,389

Sarasota, FL $35,381

Nashville, TN $35,355

Omaha, NE $35,355

Green Bay, WI $35,355

Baton Rouge, LA $35,337

Charleston, SC $35,329

Jamestown, NY $35,311

Davenport, IA $35,311

Tucson, AZ $35,292

Saint Petersburg, FL $35,270

Tampa, FL $35,262

Evansville, IN $35,240

Port Arthur, TX $35,240

Bradenton, FL $35,225

Santa Fe, NM $35,158

Orlando, FL $35,091

Clearwater, FL $35,080

Canton, OH $35,002

La Crosse, WI $35,002

Albuquerque, NM $34,980

Newport News, VA $34,976

High Point, NC $34,965

Ogden, UT $34,950

Corpus Christi, TX $34,920

Norfolk, VA $34,898

Laramie, WY $34,898

Rock Island, IL $34,875

Saginaw, MI $34,868

Jacksonville, FL $34,864

Salisbury, NC $34,857

Boise, ID $34,849

Moline, IL $34,831

Fort Myers, FL $34,820

Memphis, TN $34,812

Tulsa, OK $34,794

Waterloo, IA $34,771

Spartanburg, SC $34,734

Lincoln, NE $34,715

Fort Wayne, IN $34,708

Provo, UT $34,704

Cedar Falls, IA $34,660

San Antonio, TX $34,645

Greensboro, NC $34,630

South Bend, IN $34,626

Savannah, GA $34,585

Muskegon, MI $34,570

Birmingham, AL $34,567

Winston Salem, NC $34,548

Lake Charles, LA $34,459

Anderson, IN $34,451

Lexington, KY $34,440

Augusta, GA $34,429

Greenville, SC $34,429

Lima, OH $34,399

Wichita, KS $34,395

Tuscaloosa, AL $34,395

Columbia, SC $34,362

Springfield, OH $34,355

Asheville, NC $34,295

Bloomington, IN $34,269

Knoxville, TN $34,135

Shreveport, LA $34,131

Wilmington, NC $34,083

Roanoke, VA $34,083

Topeka, KS $34,016

Frankfort, KY $34,012

Oklahoma City, OK $33,986

Chillicothe, OH $33,971

Longview, TX $33,968

Melbourne, FL $33,964

Sioux Falls, SD $33,904

Mobile, AL $33,901

Terre Haute, IN $33,886

Altoona, PA $33,863

Amarillo, TX $33,837

Killeen, TX $33,826

Fayetteville, AR $33,796

Chattanooga, TN $33,785

Sioux City, IA $33,752

Idaho Falls, ID $33,744

Lynchburg, VA $33,715

Gainesville, FL $33,666

Portsmouth, OH $33,648

Little Rock, AR $33,640

Lafayette, LA $33,625

Youngstown, OH $33,625

Daytona Beach, FL $33,603

Clarksville, TN $33,599

Pensacola, FL $33,596

Temple, TX $33,593

Hopkinsville, KY $33,484

Erie, PA $33,477

Florence, SC $33,462

Charleston, WV $33,402

Great Falls, MT $33,384

Macon, GA $33,331

Tallahassee, FL $33,328

Fayetteville, NC $33,320

Waco, TX $33,313

Helena, MT $33,287

Pine Bluff, AR $33,273

Vincennes, IN $33,227

Lubbock, TX $33,212

Alamogordo, NM $33,190

Twin Falls, ID $33,157

Rapid City, SD $33,145

Jackson, MS $33,078

Huntington, WV $33,076

Greenville, MS $33,075

Parkersburg, WV $33,037

Montgomery, AL $33,030

Wichita Falls, TX $32,993

Springfield, MO $32,993

Biloxi, MS $32,974

Monroe, LA $32,937

Johnstown, PA $32,911

Sumter, SC $32,896

Columbus, GA $32,892

Pascagoula, MS $32,822

Abilene, TX $32,822

Kingsport, TN $32,725

Albany, GA $32,725

Gulfport, MS $32,714

Alexandria, LA $32,591

Fort Smith, AR $32,498

El Paso, TX $32,398

Las Cruces, NM $32,230

Harlingen, TX $32,136

Pocatello, ID $32,130

Florence, AL $32,081

Brownsville, TX $32,074

Mcallen, TX $31,996

Dothan, AL $31,944

Columbus, MS $31,723

Altus, OK $31,549

Lawton, OK $31,479

Pierre, SD $31,345

What Skills Can Increase a 911 Call Taker's Salary?

Demanded Skills for the Role:

Teamwork (Mentioned in 30.26% Job Postings): Teamwork is a skill consist of interrelated abilities that let you work effectively in an organized group. Teamwork skills are vital to employers, as teams are a basic organizational unit within many companies.
Work Ethic (Mentioned in 1.87% Job Postings): A belief that work and diligence have a moral benefit and an inherent ability, virtue or value to strengthen character and individual abilities. A set of values centered on importance of work and manifested by determination or desire to work hard.
Inventory Management (Mentioned in 0.85% Job Postings): Overseeing and controlling supplies and stock to ensure that an organization maintains an adequate stock quantity.

See More Skills

Skills	Demand Percentage
Teamwork	30.26%
Work Ethic	1.87%
Inventory Management	0.85%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a 911 Call Taker's salary.

Innovation: Can increase your salary by up to 11%.
Interviewing: Can increase your salary by up to 8%.
Talent Acquisition: Can increase your salary by up to 6%.

Skill	Salary	Salary % Increase
Innovation	$41,297	11%
Interviewing	$40,181	8%
Talent Acquisition	$39,437	6%
Written Communication	$39,437	6%
Planning	$39,065	5%
Hard Working	$38,693	4%

Get Latest Data

911 Call Taker Salary by Industry: Top Paying Sectors

For 911 Call Taker roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Retail & Wholesale and MFG Nondurable sectors offer the strongest compensation, at 30% above the average. In contrast, 911 Call Taker positions in Hospitality & Leisure or MFG Durable typically offer lower base pay, as these industries often view 911 Call Taker as a support function rather than a direct revenue driver.

The top paying industries for a 911 Call Taker

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Retail & Wholesale	$48,366	$23.0	30%
MFG Nondurable	$40,925	$20.0	10%

How Education impacts a 911 Call Taker's Salary?

Your level of education can impact your salary potential. While many 911 Call Takers enter the field with a No Diploma degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a 911 Call Taker with a No Diploma is between $39,768 and $43,591).

911 Call Taker Salaries by Degree Level

Typical Education for 911 Call Taker

No Diploma 12.5%

High School 37.5%

Associates 12.5%

Bachelors 31.3%

Masters 6.3%

Doctorate 0.0%

view as table

Degree Level	% of user with this level of education
No Diploma	12.5%
High School	37.5%
Associates	12.5%
Bachelors	31.3%
Masters	6.3%
Doctorate	0.0%

view as graph

911 Call Taker Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a 911 Call Taker's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

$32,878

Average $37,204/year

$41,534

$2,740

Average $3,100/month

$3,461

$632

Average $715/week

$799

$16

Average $18/hour

$20

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$41,534	$3,461	$799	$20
Average	$37,204	$3,100	$715	$18
25th Percentile	$32,878	$2,740	$632	$16

Salaries of jobs related to 911 Call Taker

Salary Trends for 911 Call Taker

Salaries for a 911 Call Taker can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $30,696 in 2023 to around $30,794 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of 911 Call Taker salary trends, .

Average Annual Salary of 911 Call Taker Over Time

2022

$???

2023

$30,696

2024

$31,029

2025

$30,794

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$30,696
2024	$31,029
2025	$30,794
2026	View More
2027	View More

Most common benefits for 911 Call Taker

Social Security

401(k)

Disability

Healthcare

Pension

Time Off (days)

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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