How much does an Emergency Call Taker make in the United States?
As of July 01, 2026, the average salary for an Emergency Call Taker in the United States is $42,865 per year, which breaks down to an hourly rate of $21.
However, an Emergency Call Taker's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $51,445
Majority Range (25th-75th percentile): $37,560 to $47,356
Key Factors That Influence Emergency Call Taker Salaries
An Emergency Call Taker's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Emergency Call Taker Salaries?
Experience is a primary driver of an Emergency Call Taker's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $42,349
Early Career (1-2 years): $43,454
Mid-Level (2-4 years): $44,799
Senior-Level (5-8 years): $45,698
Expert (over 8 years): $46,043
Levels
Salary
Entry Level Emergency Call Taker
$42,349
Intermediate Level Emergency Call Taker
$43,454
Senior Level Emergency Call Taker
$44,799
Specialist Level Emergency Call Taker
$45,698
Expert Level Emergency Call Taker
$46,043
$42,3490 yr
$43,454< 2 yrs
$44,7992-4 yrs
$45,6985-8 yrs
$46,043> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Emergency Call Taker Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Emergency Call Takers.
For example, consider the average annual salaries in these key locations:
District of Columbia: $47,460.
California: $47,280.
Massachusetts: $46,650.
District of Columbia$47,460
California$47,280
Massachusetts$46,650
Washington$46,478
New Jersey$46,461
Alaska$46,401
Connecticut$45,810
New York$45,570
Hawaii$44,802
Rhode Island$44,442
Maryland$44,198
Minnesota$43,864
Colorado$43,735
Illinois$43,692
Oregon$43,529
Delaware$43,409
New Hampshire$43,334
Virginia$43,165
Pennsylvania$42,672
Nevada$42,423
North Dakota$42,342
Michigan$42,213
Wisconsin$42,166
Vermont$42,072
Texas$41,810
Maine$41,793
Arizona$41,768
Ohio$41,738
Georgia$41,343
Indiana$41,146
Wyoming$41,107
Utah$41,047
Iowa$41,022
Kansas$40,816
Louisiana$40,756
North Carolina$40,735
Missouri$40,726
Florida$40,559
Montana$40,469
Nebraska$40,383
Kentucky$40,336
South Carolina$40,164
Tennessee$40,057
Idaho$40,014
New Mexico$39,701
Oklahoma$39,633
Alabama$39,380
South Dakota$38,956
Arkansas$38,724
West Virginia$38,600
Mississippi$38,227
Top Paying Cities for Emergency Call Takers
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $54,065
San Francisco: $53,474
Oakland: $52,347
San Jose, CA$54,065
San Francisco, CA$53,474
Oakland, CA$52,347
New York, NY$49,354
Paramus, NJ$48,754
Queens Village, NY$48,752
Passaic, NJ$48,711
Bergenfield, NJ$48,707
Stamford, CT$48,613
Huntington, NY$48,596
Newark, NJ$48,279
Bridgeport, CT$48,188
Vallejo, CA$48,103
New Brunswick, NJ$48,086
Petaluma, CA$48,060
Middlesex, NJ$47,979
Somerset, NJ$47,949
Santa Cruz, CA$47,893
Boston, MA$47,631
Monterey, CA$47,481
Seattle, WA$47,383
Santa Rosa, CA$47,374
Los Angeles, CA$47,361
Juneau, AK$47,250
Washington, DC$47,203
Orange, CA$47,050
Santa Ana, CA$46,937
Long Beach, CA$46,894
Anaheim, CA$46,886
Anchorage, AK$46,864
Santa Maria, CA$46,736
Everett, WA$46,727
Danbury, CT$46,576
Bremerton, WA$46,517
Tacoma, WA$46,363
New Suffolk, NY$46,362
Sacramento, CA$46,350
Santa Barbara, CA$46,303
Trenton, NJ$46,256
San Diego, CA$46,256
Brockton, MA$46,208
Fairbanks, AK$46,103
Lompoc, CA$45,994
Lowell, MA$45,959
Ventura, CA$45,951
Nashua, NH$45,943
Stockton, CA$45,938
Modesto, CA$45,625
Poughkeepsie, NY$45,531
Olympia, WA$45,450
Kennewick, WA$45,450
New Haven, CT$45,433
Lawrence, MA$45,278
Hartford, CT$45,235
Riverside, CA$45,227
New Bedford, MA$45,184
Richland, WA$45,184
Bakersfield, CA$45,124
San Bernardino, CA$45,107
New Britain, CT$45,102
Atlantic City, NJ$45,102
New London, CT$45,085
Norwich, CT$45,072
Portsmouth, NH$45,064
Boulder, CO$44,973
Portland, OR$44,914
Worcester, MA$44,910
Minneapolis, MN$44,777
Philadelphia, PA$44,717
Honolulu, HI$44,575
Saint Paul, MN$44,555
Vineland, NJ$44,545
Providence, RI$44,421
Chicago, IL$44,297
Bellingham, WA$44,245
Springfield, MA$44,211
Baltimore, MD$44,198
Chico, CA$44,091
Pittsfield, MA$43,975
Manchester, NH$43,894
Spokane, WA$43,705
Denver, CO$43,701
Albany, NY$43,499
Troy, NY$43,482
Nassau, NY$43,436
Schenectady, NY$43,392
Wilmington, DE$43,358
Burlington, VT$43,298
Salem, OR$43,281
Portland, ME$43,148
Yakima, WA$43,105
Rochester, MN$42,972
Reno, NV$42,951
Fresno, CA$42,951
Milwaukee, WI$42,912
Detroit, MI$42,869
Ann Arbor, MI$42,862
Allentown, PA$42,856
Colorado Springs, CO$42,783
Syracuse, NY$42,762
Carson City, NV$42,762
Houston, TX$42,702
Eugene, OR$42,681
Gary, IN$42,629
Springfield, OR$42,595
Bismarck, ND$42,586
Galveston, TX$42,556
Medford, OR$42,492
Fort Collins, CO$42,475
Concord, NH$42,453
Austin, TX$42,441
Mesa, AZ$42,351
Reading, PA$42,346
Phoenix, AZ$42,342
Dallas, TX$42,329
Saint Cloud, MN$42,288
Madison, WI$42,230
Utica, NY$42,115
Rochester, NY$42,046
Des Moines, IA$42,042
Raleigh, NC$42,038
Atlanta, GA$41,973
Battle Creek, MI$41,960
Salt Lake City, UT$41,948
Lancaster, PA$41,883
Harrisburg, PA$41,823
Kansas City, MO$41,780
Champaign, IL$41,772
Kansas City, KS$41,772
Fort Worth, TX$41,768
Columbus, OH$41,760
Boca Raton, FL$41,750
Pittsburgh, PA$41,733
Richmond, VA$41,716
Indianapolis, IN$41,708
Cleveland, OH$41,703
Las Vegas, NV$41,652
Cincinnati, OH$41,652
Petersburg, VA$41,588
Huntsville, AL$41,523
Lansing, MI$41,495
Lebanon, PA$41,489
Pueblo, CO$41,485
Appleton, WI$41,472
Buffalo, NY$41,455
Dayton, OH$41,442
Racine, WI$41,433
Charlotte, NC$41,429
Saint Louis, MO$41,416
York, PA$41,390
Elkhart, IN$41,390
Gastonia, NC$41,382
Billings, MT$41,372
Beaumont, TX$41,360
Lorain, OH$41,352
Benton Harbor, MI$41,343
Toledo, OH$41,335
Binghamton, NY$41,313
Rock Hill, SC$41,309
Rockford, IL$41,287
Springfield, IL$41,270
Elyria, OH$41,266
Fargo, ND$41,266
Flagstaff, AZ$41,236
Fort Lauderdale, FL$41,210
Duluth, MN$41,185
Miami, FL$41,185
Cheyenne, WY$41,155
Grand Forks, ND$41,155
Bangor, ME$41,060
Cedar Rapids, IA$41,013
Durham, NC$40,995
Louisville, KY$40,992
Grand Rapids, MI$40,983
Hialeah, FL$40,979
Casper, WY$40,919
Scranton, PA$40,867
New Orleans, LA$40,855
Virginia Beach, VA$40,850
Akron, OH$40,829
Peoria, IL$40,773
Sarasota, FL$40,765
Nashville, TN$40,735
Omaha, NE$40,735
Green Bay, WI$40,735
Baton Rouge, LA$40,713
Charleston, SC$40,705
Jamestown, NY$40,683
Davenport, IA$40,683
Tucson, AZ$40,662
Saint Petersburg, FL$40,636
Tampa, FL$40,627
Evansville, IN$40,602
Port Arthur, TX$40,602
Bradenton, FL$40,584
Santa Fe, NM$40,507
Orlando, FL$40,430
Clearwater, FL$40,417
Canton, OH$40,327
La Crosse, WI$40,327
Albuquerque, NM$40,302
Newport News, VA$40,297
High Point, NC$40,284
Ogden, UT$40,267
Corpus Christi, TX$40,233
Norfolk, VA$40,207
Laramie, WY$40,207
Rock Island, IL$40,182
Saginaw, MI$40,173
Jacksonville, FL$40,169
Salisbury, NC$40,160
Boise, ID$40,152
Moline, IL$40,130
Fort Myers, FL$40,117
Memphis, TN$40,109
Tulsa, OK$40,087
Waterloo, IA$40,062
Spartanburg, SC$40,019
Lincoln, NE$39,997
Fort Wayne, IN$39,989
Provo, UT$39,984
Cedar Falls, IA$39,933
San Antonio, TX$39,916
Greensboro, NC$39,899
South Bend, IN$39,894
Savannah, GA$39,847
Muskegon, MI$39,830
Birmingham, AL$39,826
Winston Salem, NC$39,805
Lake Charles, LA$39,701
Anderson, IN$39,693
Lexington, KY$39,680
Augusta, GA$39,667
Greenville, SC$39,667
Lima, OH$39,633
Wichita, KS$39,629
Tuscaloosa, AL$39,629
Columbia, SC$39,590
Springfield, OH$39,581
Asheville, NC$39,513
Bloomington, IN$39,483
Knoxville, TN$39,329
Shreveport, LA$39,324
Wilmington, NC$39,269
Roanoke, VA$39,269
Topeka, KS$39,191
Frankfort, KY$39,187
Oklahoma City, OK$39,157
Chillicothe, OH$39,140
Longview, TX$39,136
Melbourne, FL$39,131
Sioux Falls, SD$39,063
Mobile, AL$39,058
Terre Haute, IN$39,041
Altoona, PA$39,016
Amarillo, TX$38,986
Killeen, TX$38,973
Fayetteville, AR$38,938
Chattanooga, TN$38,926
Sioux City, IA$38,887
Idaho Falls, ID$38,878
Lynchburg, VA$38,844
Gainesville, FL$38,788
Portsmouth, OH$38,767
Little Rock, AR$38,758
Lafayette, LA$38,741
Youngstown, OH$38,741
Daytona Beach, FL$38,716
Clarksville, TN$38,711
Pensacola, FL$38,707
Temple, TX$38,704
Hopkinsville, KY$38,578
Erie, PA$38,570
Florence, SC$38,553
Charleston, WV$38,484
Great Falls, MT$38,463
Macon, GA$38,403
Tallahassee, FL$38,398
Fayetteville, NC$38,390
Waco, TX$38,381
Helena, MT$38,351
Pine Bluff, AR$38,335
Vincennes, IN$38,283
Lubbock, TX$38,265
Alamogordo, NM$38,240
Twin Falls, ID$38,201
Rapid City, SD$38,188
Jackson, MS$38,111
Huntington, WV$38,108
Greenville, MS$38,107
Parkersburg, WV$38,063
Montgomery, AL$38,055
Wichita Falls, TX$38,013
Springfield, MO$38,013
Biloxi, MS$37,991
Monroe, LA$37,948
Johnstown, PA$37,918
Sumter, SC$37,901
Columbus, GA$37,897
Pascagoula, MS$37,815
Abilene, TX$37,815
Kingsport, TN$37,704
Albany, GA$37,704
Gulfport, MS$37,691
Alexandria, LA$37,550
Fort Smith, AR$37,442
El Paso, TX$37,327
Las Cruces, NM$37,134
Harlingen, TX$37,025
Pocatello, ID$37,018
Florence, AL$36,962
Brownsville, TX$36,954
Mcallen, TX$36,864
Dothan, AL$36,804
Columbus, MS$36,549
Altus, OK$36,349
Lawton, OK$36,268
Pierre, SD$36,114
What Skills Can Increase an Emergency Call Taker's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 9.53% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Emergency Services (Mentioned in 5.11% Job Postings): Emergency Services are the public organizations that respond to and deal with emergencies when they occur, especially those that provide police, ambulance, and firefighting services.
Public Safety Communications (Mentioned in 2.07% Job Postings): Public safety communication networks are used by emergency services organizations, such as police, fire and emergency medical services to prevent or respond to incidents that harm or endanger persons and/or properties.
See More Skills
Skills
Demand Percentage
Customer Service
9.53%
Emergency Services
5.11%
Public Safety Communications
2.07%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an Emergency Call Taker's salary.
Safety Procedures: Can increase your salary by up to 35%.
Innovation: Can increase your salary by up to 17%.
Coordination: Can increase your salary by up to 16%.
Skill
Salary
Salary % Increase
Safety Procedures
$57,868
35%
Innovation
$50,152
17%
Coordination
$49,723
16%
Verbal Communication
$48,009
12%
Microsoft Office
$47,580
11%
Problem Solving
$47,580
11%
Get Latest Data
Emergency Call Taker Salary by Industry: Top Paying Sectors
For Emergency Call Taker roles, the industry you choose can impact your earning potential
by as much as 40% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Healthcare,
offers compensation 20% above the average. Conversely,
Emergency Call Taker positions in Business Services typically offer lower base pay,
as this sector often view Emergency Call Taker as a support function rather than a direct revenue driver.
The top paying industry for an Emergency Call Taker
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$51,438
$25.0
20%
How Education impacts an Emergency Call Taker's Salary?
Your level of education can impact your salary potential.
While many Emergency Call Takers enter the field with a No Diploma degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an Emergency Call Taker with a No Diploma is between
$41,255
and $44,099).
Understanding how an Emergency Call Taker's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Salaries for an Emergency Call Taker can change over time,
reflecting shifts in market demand and the overall economy.
The median salary increased from $45,414 in 2023
to around $45,544 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Emergency Call Taker salary trends,
.
Average Annual Salary of Emergency Call Taker Over Time
2022
$???
2023
$45,414
2024
$45,785
2025
$45,544
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$45,414
2024
$45,785
2025
$45,544
2026
View More
2027
View More
Most common benefits for Emergency Call Taker
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Common company salaries for Emergency Call Taker
Here are companies hiring for Emergency Call Taker and their salaries, click below for more details.
K
$114,295/per year
Kpmg Us LLP
Business Services
the United States
W
$114,096/per year
Warner Bros Discovery
Business Services
the United States
D
$111,927/per year
Dentsu International Ltd
Business Services
the United States
G
$111,873/per year
GroupM Worldwide Inc
Business Services
the United States
C
$111,651/per year
CoWorx Staffing
Business Services
the United States
C
$110,194/per year
Contemporary Services Corp
Business Services
the United States
S
$107,128/per year
Showcase Cinemas
Business Services
the United States
A
$106,429/per year
Amentum Services Inc
Business Services
the United States
A
$106,199/per year
Allied Universal Security Services LLC
Business Services
the United States
S
$106,104/per year
Sodexo USA
Business Services
the United States
J
$105,192/per year
JLL Technologies
Business Services
the United States
I
$104,478/per year
Intact Insurance Group USA LLC
Business Services
the United States
N
$101,619/per year
NielsenIQ
Business Services
the United States
T
$101,470/per year
The Leading Edge Alliance
Business Services
the United States
H
$101,308/per year
Honeywell UOP
Business Services
the United States
R
$97,720/per year
Reeve & Associates
Business Services
the United States
M
$97,584/per year
ManpowerGroup Global Inc
Business Services
the United States
F
$95,980/per year
Financial Sys Nco
Business Services
the United States
A
$95,314/per year
Arrow Global Ltd
Business Services
the United States
C
$94,777/per year
CarMax Enterprise Services LLC
Business Services
the United States
D
$94,479/per year
DZConneX
Business Services
the United States
A
$93,802/per year
Adecco Staffing, USA
Business Services
the United States
R
$92,937/per year
Resource MFG
Business Services
the United States
Z
$92,774/per year
Zachry Brands Inc
Business Services
the United States
G
$88,138/per year
Greystar Worldwide LLC
Business Services
the United States
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