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As of August 01, 2026, the average salary for a Passenger Service Agent in New York is $81,290 per year, which breaks down to an hourly rate of $39.
However, a Passenger Service Agent's salary can vary significantly. Here’s a look at the typical salary range:
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Passenger Service Agent Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $96,037 | $8,003 | $1,847 | $46 |
| Average | $81,290 | $6,774 | $1,563 | $39 |
| 25th Percentile | $71,239 | $5,937 | $1,370 | $34 |
Airport Terminal Services - New York, NY
Worldwide Flight Services - New York, NY
Prime Flight Aviation - Buffalo, NY
Choice Aviation Service Inc - Niagara Falls, NY
A Passenger Service Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Passenger Service Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Passenger... Level Passenger Service Agent | $83,384 |
| Flight Tr... Level Passenger Service Agent | $107,382 |
| Senior Fl... Level Passenger Service Agent | $122,655 |
| Lead Flig... Level Passenger Service Agent | $172,577 |
| Flight Op... Level Passenger Service Agent | $140,078 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Passenger Service Agents. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Passenger Service Agent roles, the industry you choose can affect earning potential by as much as 80% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Biotechnology sectors offer the strongest compensation, at 40% above the average. In contrast, Passenger Service Agent positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Passenger Service Agent as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $113,806 | $55.0 | 40% |
| Biotechnology | $105,677 | $51.0 | 30% |
| Internet | $105,677 | $51.0 | 30% |
Understanding how a Passenger Service Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $96,037 | $8,003 | $1,847 | $46 |
| Average | $81,290 | $6,774 | $1,563 | $39 |
| 25th Percentile | $71,239 | $5,937 | $1,370 | $34 |
Ready to take the next step in your career? Browse thousands of current Passenger Service Agent job openings on our job board. Use the search bar below to find your perfect match.
JET WAY AVIATION SERVICES
Jamaica, NY
JET WAY AVIATION SERVICES | Jamaica, NY
Customer & Passenger Service Staff (Bilingual - English and Spanish) Aviation related, paid training, no experience needed.Greet passengers and provide nec... more
2 Days Ago
Unifi
Jamaica, NY
Unifi | Jamaica, NY
JFK Passenger Service Agent. Passenger Service Agents are the first line of defense for our customers. This is a customer-facing role, providing first-clas... more
4 Days Ago
Unifi Services
New York, NY
Unifi Services | New York, NY
Unifi Services - 94th Avenue - Responsibilities: Assist passengers with baggage pickup. Assist passengers to resolve issues with delayed, lost, or damaged ... more
5 Days Ago
Unifi Services
New York, NY
Unifi Services | New York, NY
Unifi Services - 94th Avenue - Responsibilities: Assist passengers with a smile and friendly face through arrival and check-in process, including support f... more
5 Days Ago
Unifi Services
New York, NY
Unifi Services | New York, NY
Unifi Services - 94th Avenue - Responsibilities: Assist passengers with baggage pick-up. Assist passengers to resolve issues with their delayed, lost, or d... more
5 Days Ago
Unifi Services
New York, NY
Unifi Services | New York, NY
Unifi Services - 94th Avenue - Responsibilities: Assist passengers with a smile and friendly face through arrival and check-in process, including support f... more
5 Days Ago
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