What are the main factors that influence a Guest Service Agent's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Guest Service Agent's salary?

A Guest Service Agent's salary grows with experience: a Guest Service Agent (1-3 years)earns $34,571, a Front Desk Clerk, Sr. (3-5 years)earns $40,238, a Front Desk Supervisor (5+ years)earns $41,791, a Front Desk Manager (5+ years)earns $51,251,

What are the highest paying states for a Guest Service Agent?

Guest Service Agent salary varies significantly by state. The top 3 highest paying states for Guest Service Agent roles are District of Columbia $38,481, California $38,335, Massachusetts $37,824. These tech hubs typically pay 10-15% above the national average.

How much do different types of Guest Service Agent roles make?

Salaries for Guest Service Agent level roles vary by specialization: Guest Service Coordinator: $51,883; Guest Services Agent: $47,329; Guest Service Supervisor: $41,134; Guest Service Aide: $40,026; Guest Service Ambassador: $38,664.

How do different companies affect a Guest Service Agent's salary?

Company size, industry, and compensation structure create significant salary variations for Guest Service Agent roles. Large, established industry leaders like New York Police Department ($97,099) and State of New York - Metropolitan Transportation Authority ($95,962) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $75,106.

Guest Service Agent Salary in the United States

How much does a Guest Service Agent make in the United States?

As of August 01, 2026, the average salary for a Guest Service Agent in the United States is $34,755 per year, which breaks down to an hourly rate of $17.

However, a Guest Service Agent's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $39,533
Majority Range (25th-75th percentile): $32,414 to $37,256
Entry-Level (10th percentile): $30,282

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Guest Service Agent Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$37,256	$3,105	$716	$18
Average	$34,755	$2,896	$668	$17
25th Percentile	$32,414	$2,701	$623	$16

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Key Factors That Influence Guest Service Agent Salaries

A Guest Service Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Do Guest Service Agent Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Guest Service Agents. For example, consider the average annual salaries in these key locations:

District of Columbia: $38,481.
California: $38,335.
Massachusetts: $37,824.

District of Columbia $38,481 California $38,335 Massachusetts $37,824 Washington $37,685 New Jersey $37,671 Alaska $37,623 Connecticut $37,143 New York $36,948

Hawaii $36,326 Rhode Island $36,034 Maryland $35,836 Minnesota $35,565 Colorado $35,461 Illinois $35,426 Oregon $35,294 Delaware $35,197

New Hampshire $35,135 Virginia $34,998 Pennsylvania $34,599 Nevada $34,397 North Dakota $34,331 Michigan $34,227 Wisconsin $34,189 Vermont $34,112

Texas $33,900 Maine $33,886 Arizona $33,865 Ohio $33,841 Georgia $33,521 Indiana $33,362 Wyoming $33,330 Utah $33,282

Iowa $33,261 Kansas $33,094 Louisiana $33,045 North Carolina $33,028 Missouri $33,021 Florida $32,885 Montana $32,812 Nebraska $32,743

Kentucky $32,705 South Carolina $32,566 Tennessee $32,479 Idaho $32,444 New Mexico $32,190 Oklahoma $32,135 Alabama $31,930 South Dakota $31,586

Arkansas $31,398 West Virginia $31,297 Mississippi $30,995

Top Paying Cities for Guest Service Agents

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $43,837
San Francisco: $43,357
Oakland: $42,443

San Jose, CA $43,837

San Francisco, CA $43,357

Oakland, CA $42,443

New York, NY $40,017

Paramus, NJ $39,530

Queens Village, NY $39,528

Passaic, NJ $39,495

Bergenfield, NJ $39,492

Stamford, CT $39,416

Huntington, NY $39,402

Newark, NJ $39,145

Bridgeport, CT $39,071

Vallejo, CA $39,002

New Brunswick, NJ $38,988

Petaluma, CA $38,968

Middlesex, NJ $38,901

Somerset, NJ $38,877

Santa Cruz, CA $38,832

Boston, MA $38,620

Monterey, CA $38,498

Seattle, WA $38,418

Santa Rosa, CA $38,411

Los Angeles, CA $38,401

Juneau, AK $38,311

Washington, DC $38,272

Orange, CA $38,149

Santa Ana, CA $38,057

Long Beach, CA $38,022

Anaheim, CA $38,015

Anchorage, AK $37,998

Santa Maria, CA $37,894

Everett, WA $37,887

Danbury, CT $37,764

Bremerton, WA $37,716

Tacoma, WA $37,591

New Suffolk, NY $37,591

Sacramento, CA $37,581

Santa Barbara, CA $37,543

Trenton, NJ $37,504

San Diego, CA $37,504

Brockton, MA $37,466

Fairbanks, AK $37,381

Lompoc, CA $37,292

Lowell, MA $37,264

Ventura, CA $37,258

Nashua, NH $37,251

Stockton, CA $37,247

Modesto, CA $36,993

Poughkeepsie, NY $36,917

Olympia, WA $36,851

Kennewick, WA $36,851

New Haven, CT $36,837

Lawrence, MA $36,712

Hartford, CT $36,677

Riverside, CA $36,670

New Bedford, MA $36,635

Richland, WA $36,635

Bakersfield, CA $36,587

San Bernardino, CA $36,573

New Britain, CT $36,569

Atlantic City, NJ $36,569

New London, CT $36,556

Norwich, CT $36,545

Portsmouth, NH $36,538

Boulder, CO $36,464

Portland, OR $36,416

Worcester, MA $36,413

Minneapolis, MN $36,305

Philadelphia, PA $36,257

Honolulu, HI $36,142

Saint Paul, MN $36,125

Vineland, NJ $36,118

Providence, RI $36,017

Chicago, IL $35,916

Bellingham, WA $35,874

Springfield, MA $35,847

Baltimore, MD $35,836

Chico, CA $35,749

Pittsfield, MA $35,655

Manchester, NH $35,589

Spokane, WA $35,436

Denver, CO $35,433

Albany, NY $35,270

Troy, NY $35,256

Nassau, NY $35,218

Schenectady, NY $35,183

Wilmington, DE $35,155

Burlington, VT $35,106

Salem, OR $35,092

Portland, ME $34,985

Yakima, WA $34,950

Rochester, MN $34,842

Reno, NV $34,825

Fresno, CA $34,825

Milwaukee, WI $34,793

Detroit, MI $34,759

Ann Arbor, MI $34,753

Allentown, PA $34,748

Colorado Springs, CO $34,689

Syracuse, NY $34,672

Carson City, NV $34,672

Houston, TX $34,623

Eugene, OR $34,606

Gary, IN $34,564

Springfield, OR $34,536

Bismarck, ND $34,529

Galveston, TX $34,505

Medford, OR $34,453

Fort Collins, CO $34,439

Concord, NH $34,422

Austin, TX $34,411

Mesa, AZ $34,338

Reading, PA $34,335

Phoenix, AZ $34,331

Dallas, TX $34,321

Saint Cloud, MN $34,287

Madison, WI $34,241

Utica, NY $34,147

Rochester, NY $34,091

Des Moines, IA $34,088

Raleigh, NC $34,084

Atlanta, GA $34,032

Battle Creek, MI $34,022

Salt Lake City, UT $34,011

Lancaster, PA $33,959

Harrisburg, PA $33,911

Kansas City, MO $33,876

Champaign, IL $33,869

Kansas City, KS $33,869

Fort Worth, TX $33,865

Columbus, OH $33,860

Boca Raton, FL $33,852

Pittsburgh, PA $33,838

Richmond, VA $33,824

Indianapolis, IN $33,817

Cleveland, OH $33,813

Las Vegas, NV $33,772

Cincinnati, OH $33,772

Petersburg, VA $33,719

Huntsville, AL $33,667

Lansing, MI $33,644

Lebanon, PA $33,640

Pueblo, CO $33,636

Appleton, WI $33,626

Buffalo, NY $33,612

Dayton, OH $33,601

Racine, WI $33,594

Charlotte, NC $33,591

Saint Louis, MO $33,580

York, PA $33,560

Elkhart, IN $33,560

Gastonia, NC $33,553

Billings, MT $33,545

Beaumont, TX $33,535

Lorain, OH $33,528

Benton Harbor, MI $33,521

Toledo, OH $33,514

Binghamton, NY $33,497

Rock Hill, SC $33,494

Rockford, IL $33,476

Springfield, IL $33,462

Elyria, OH $33,459

Fargo, ND $33,459

Flagstaff, AZ $33,435

Fort Lauderdale, FL $33,414

Duluth, MN $33,393

Miami, FL $33,393

Cheyenne, WY $33,368

Grand Forks, ND $33,368

Bangor, ME $33,292

Cedar Rapids, IA $33,254

Durham, NC $33,239

Louisville, KY $33,236

Grand Rapids, MI $33,229

Hialeah, FL $33,226

Casper, WY $33,177

Scranton, PA $33,136

New Orleans, LA $33,125

Virginia Beach, VA $33,122

Akron, OH $33,104

Peoria, IL $33,059

Sarasota, FL $33,052

Nashville, TN $33,028

Omaha, NE $33,028

Green Bay, WI $33,028

Baton Rouge, LA $33,010

Charleston, SC $33,004

Jamestown, NY $32,986

Davenport, IA $32,986

Tucson, AZ $32,969

Saint Petersburg, FL $32,948

Tampa, FL $32,941

Evansville, IN $32,920

Port Arthur, TX $32,920

Bradenton, FL $32,906

Santa Fe, NM $32,844

Orlando, FL $32,781

Clearwater, FL $32,771

Canton, OH $32,698

La Crosse, WI $32,698

Albuquerque, NM $32,677

Newport News, VA $32,673

High Point, NC $32,663

Ogden, UT $32,649

Corpus Christi, TX $32,621

Norfolk, VA $32,600

Laramie, WY $32,600

Rock Island, IL $32,580

Saginaw, MI $32,573

Jacksonville, FL $32,569

Salisbury, NC $32,562

Boise, ID $32,555

Moline, IL $32,538

Fort Myers, FL $32,527

Memphis, TN $32,520

Tulsa, OK $32,503

Waterloo, IA $32,482

Spartanburg, SC $32,447

Lincoln, NE $32,430

Fort Wayne, IN $32,423

Provo, UT $32,420

Cedar Falls, IA $32,378

San Antonio, TX $32,364

Greensboro, NC $32,350

South Bend, IN $32,347

Savannah, GA $32,308

Muskegon, MI $32,295

Birmingham, AL $32,291

Winston Salem, NC $32,274

Lake Charles, LA $32,190

Anderson, IN $32,183

Lexington, KY $32,173

Augusta, GA $32,162

Greenville, SC $32,162

Lima, OH $32,135

Wichita, KS $32,131

Tuscaloosa, AL $32,131

Columbia, SC $32,100

Springfield, OH $32,093

Asheville, NC $32,037

Bloomington, IN $32,013

Knoxville, TN $31,888

Shreveport, LA $31,884

Wilmington, NC $31,839

Roanoke, VA $31,839

Topeka, KS $31,777

Frankfort, KY $31,773

Oklahoma City, OK $31,749

Chillicothe, OH $31,735

Longview, TX $31,731

Melbourne, FL $31,728

Sioux Falls, SD $31,672

Mobile, AL $31,669

Terre Haute, IN $31,655

Altoona, PA $31,634

Amarillo, TX $31,610

Killeen, TX $31,599

Fayetteville, AR $31,572

Chattanooga, TN $31,561

Sioux City, IA $31,530

Idaho Falls, ID $31,523

Lynchburg, VA $31,495

Gainesville, FL $31,450

Portsmouth, OH $31,433

Little Rock, AR $31,426

Lafayette, LA $31,412

Youngstown, OH $31,412

Daytona Beach, FL $31,391

Clarksville, TN $31,387

Pensacola, FL $31,384

Temple, TX $31,382

Hopkinsville, KY $31,280

Erie, PA $31,273

Florence, SC $31,259

Charleston, WV $31,203

Great Falls, MT $31,186

Macon, GA $31,137

Tallahassee, FL $31,134

Fayetteville, NC $31,127

Waco, TX $31,120

Helena, MT $31,095

Pine Bluff, AR $31,082

Vincennes, IN $31,040

Lubbock, TX $31,026

Alamogordo, NM $31,005

Twin Falls, ID $30,974

Rapid City, SD $30,963

Jackson, MS $30,901

Huntington, WV $30,898

Greenville, MS $30,897

Parkersburg, WV $30,862

Montgomery, AL $30,856

Wichita Falls, TX $30,821

Springfield, MO $30,821

Biloxi, MS $30,804

Monroe, LA $30,769

Johnstown, PA $30,744

Sumter, SC $30,731

Columbus, GA $30,727

Pascagoula, MS $30,661

Abilene, TX $30,661

Kingsport, TN $30,571

Albany, GA $30,571

Gulfport, MS $30,560

Alexandria, LA $30,446

Fort Smith, AR $30,359

El Paso, TX $30,265

Las Cruces, NM $30,108

Harlingen, TX $30,020

Pocatello, ID $30,015

Florence, AL $29,969

Brownsville, TX $29,962

Mcallen, TX $29,889

Dothan, AL $29,841

Columbus, MS $29,634

Altus, OK $29,472

Lawton, OK $29,406

Pierre, SD $29,281

What Skills Can Increase a Guest Service Agent's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 18.36% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Cash Handling (Mentioned in 2.76% Job Postings): Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Billing (Mentioned in 1.79% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.

See More Skills

Skills	Demand Percentage
Customer Service	18.36%
Cash Handling	2.76%
Billing	1.79%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Guest Service Agent's salary.

Initiative: Can increase your salary by up to 7%.
Coordination: Can increase your salary by up to 6%.
Leadership: Can increase your salary by up to 5%.

Skill	Salary	Salary % Increase
Initiative	$37,188	7%
Coordination	$36,841	6%
Leadership	$36,493	5%
Presentation	$36,493	5%
Commitment	$36,145	4%
Written Communication	$36,145	4%

Get Latest Data

Guest Service Agent Salary by Industry: Top Paying Sectors

For Guest Service Agent roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Hospitality & Leisure, offers compensation 20% above the average. Conversely, Guest Service Agent positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Guest Service Agent as a support function rather than a direct revenue driver.

The top paying industry for a Guest Service Agent

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Hospitality & Leisure	$41,706	$20.0	20%

Guest Service Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Guest Service Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

$32,414

Average $34,755/year

$37,256

$2,701

Average $2,896/month

$3,105

$623

Average $668/week

$716

$16

Average $17/hour

$18

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$37,256	$3,105	$716	$18
Average	$34,755	$2,896	$668	$17
25th Percentile	$32,414	$2,701	$623	$16

Salaries of jobs related to Guest Service Agent

Salary Trends for Guest Service Agent

Salaries for a Guest Service Agent can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $37,879 in 2023 to around $37,219 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Guest Service Agent salary trends, .

Average Annual Salary of Guest Service Agent Over Time

2022

$???

2023

$37,879

2024

$37,755

2025

$37,219

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$37,879
2024	$37,755
2025	$37,219
2026	View More
2027	View More

Most common benefits for Guest Service Agent

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Healthcare

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Find Your Next Guest Service Agent Job

Ready to take the next step in your career? Browse thousands of current Guest Service Agent job openings on our job board. Use the search bar below to find your perfect match.

Twin Tier Hospitality

Columbus, OH

Van Driver Guest Service Agent

Twin Tier Hospitality | Columbus, OH

POSITION SUMMARYCheck-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum c... more

7 Days Ago
Dreamscape Hospitality

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Guest Service Rep

Dreamscape Hospitality | Columbus, OH

Guest Service Agent. The Guest Service Agent is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. Th... more

5 Days Ago
Wingstop Restaurants

Columbus, OH

Guest Service Team Member

Wingstop Restaurants | Columbus, OH

Wingstop - 2520 Bethel Road - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class s... more

5 Days Ago
Hilton Garden Inn Columbus Easton

Columbus, OH

Guest Service Representative

Hilton Garden Inn Columbus Easton | Columbus, OH

Job Description. Job Description. The Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive... more

6 Days Ago
Nothing Bundt Cakes #104

Columbus, OH

Guest Service Representative

Nothing Bundt Cakes #104 | Columbus, OH

Job Description. Job Description. Benefits. Free uniforms. Health insurance. Dental insurance. Joy Creator (Guest Service Team Member)Bring the Joy. Make S... more

6 Days Ago
First Hospitality Group

Columbus, OH

Guest Service Representative

First Hospitality Group | Columbus, OH

First Hospitality Group - - Responsibilities: Deliver a warm welcome and assist with check-in for guests. Engage with guests to meet and exceed expectation... more

6 Days Ago

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FAQ about Guest Service Agent

1. What industry pays the highest salary for Guest Service Agent?

The Hospitality & Leisure industry offers the highest average compensation for Guest Service Agent roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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