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As of August 01, 2026, the average salary for a CSR in Tennessee is $41,809 per year, which breaks down to an hourly rate of $20.
However, a CSR's salary can vary significantly. Here’s a look at the typical salary range:
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CSR Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $46,442 | $3,870 | $893 | $22 |
| Average | $41,809 | $3,484 | $804 | $20 |
| 25th Percentile | $38,117 | $3,176 | $733 | $18 |
AtWork! - Knoxville, TN
AtWork - Knoxville, TN
Builtwell Bank - Jacksboro, TN
AtWork - Knoxville, TN
A CSR's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a CSR's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level CSR | $36,760 |
| CSR Level CSR | $41,468 |
| Customer ... Level CSR | $48,555 |
| Customer ... Level CSR | $54,257 |
| Customer ... Level CSR | $60,847 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CSRs. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For CSR roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, CSR positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view CSR as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $48,080 | $23.0 | 15% |
| Biotechnology | $45,990 | $22.0 | 10% |
| Energy & Utilities | $45,990 | $22.0 | 10% |
| Healthcare | $45,153 | $22.0 | 8% |
| Pharmaceuticals | $45,153 | $22.0 | 8% |
Understanding how a CSR's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $46,442 | $3,870 | $893 | $22 |
| Average | $41,809 | $3,484 | $804 | $20 |
| 25th Percentile | $38,117 | $3,176 | $733 | $18 |
Ready to take the next step in your career? Browse thousands of current CSR job openings on our job board. Use the search bar below to find your perfect match.
ACS Air Conditioning Specialist Inc
Lenoir City, TN
ACS Air Conditioning Specialist Inc | Lenoir City, TN
CSR - Knoxville, TN - Chancey & ReynoldsEssential Job Duties:Maintaining the daily schedule for both service techs and installation teamsAnswering incoming... more
3 Days Ago
NCW
Lebanon, TN
NCW | Lebanon, TN
Job Description. Job Description. Position Summary. We are seeking a detail-oriented and customer-focused Customer Service Representative to join our team ... more
3 Days Ago
Community Veterinary Partners
Memphis, TN
Community Veterinary Partners | Memphis, TN
Client Service Representative (CSR). We are seeking a Client Service Representative to join our fast-paced veterinary team here at Walnut Grove Animal Clin... more
7 Days Ago
Air Conditioning Contractors of America (ACCA)
Nashville, TN
Air Conditioning Contractors of America (ACCA) | Nashville, TN
Rockstar Hvac/Plumbing Csr/Dispatcher. Hey everyone we're on the lookout for a customer service rep/dispatcher to join our team here in Nashville, TN. This... more
7 Days Ago
GOOD DAY GARAGE DOORS
Knoxville, TN
GOOD DAY GARAGE DOORS | Knoxville, TN
Job Description. Job Description. Benefits. 401(k) matching. Opportunity for advancement. Paid time off. Signing bonus. Training & development. Vision insu... more
7 Days Ago
Builtwell Bank
Chattanooga, TN
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