Customer Relationship Manager Salary in the United States

How much does a Customer Relationship Manager make in the United States?

As of August 01, 2026, the average salary for a Customer Relationship Manager in the United States is $149,271 per year, which breaks down to an hourly rate of $72.

However, a Customer Relationship Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $170,059
  • Majority Range (25th-75th percentile): $131,883 to $160,152
  • Entry-Level (10th percentile): $116,052
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View as table View as graph 25% $131,883 10% $116,052 90% $170,059 75% $160,152 $149,271 50%(Median) Didn’t find job title? Click

Customer Relationship Manager Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $160,152 $13,346 $3,080 $77
Average $149,271 $12,439 $2,871 $72
25th Percentile $131,883 $10,990 $2,536 $63
Check out Customer Relationship Manager Job Openings in the United States
Relationship Manager

Kemba Financial Credit Union - Columbus, OH

Relationship Manager

Apollon Wealth Management - Columbus, OH

Relationship Manager 1

City National Bank of WV - Columbus, OH

Senior Client Relationship Manager

Insight Global - Columbus, OH

Search More Customer Relationship Manager Jobs in the United States

Key Factors That Influence Customer Relationship Manager Salaries

A Customer Relationship Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Relationship Manager Salaries?

Experience is a primary driver of a Customer Relationship Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $97,018
  • Early Career (1-2 years): $125,184
  • Mid-Level (2-4 years): $148,471
  • Senior-Level (5-8 years): $140,646
  • Expert (over 8 years): $172,654
Levels Salary
Relations... Level Customer Relationship Manager$97,018
Relations... Level Customer Relationship Manager$125,184
Customer ... Level Customer Relationship Manager$148,471
Business ... Level Customer Relationship Manager$140,646
Business ... Level Customer Relationship Manager$172,654
$97,018 0 yr
$125,184 < 2 yrs
$148,471 2-4 yrs
$140,646 5-8 yrs
$172,654 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Relationship Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $188,276
  • San Francisco: $186,214
  • Oakland: $182,290

What Skills Can Increase a Customer Relationship Manager's Salary?

Demanded Skills for the Role:

  • Coaching (Mentioned in 5.53% Job Postings): Coaching is a form of development in which an experienced person, called a coach, supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.
  • Business Development (Mentioned in 1.29% Job Postings): Business development entails tasks and processes to develop and implement growth opportunities within and between organizations. It is a subset of the fields of business, commerce and organizational theory. Business development is the creation of long-term value for an organization from customers, markets, and relationships. Business development can be taken to mean any activity by either a small or large organization, non-profit or for-profit enterprise which serves the purpose of ‘developing’ the business in some way. In addition, business development activities can be done internally or externally by a business development consultant. External business development can be facilitated through Planning Systems, which are put in place by governments to help small businesses. In addition, reputation building has also proven to help facilitate business development.
  • Credit Products (Mentioned in 0.88% Job Postings): Credit Product means a charge or credit card or program, an on-line or mobile credit or charge account, or other credit or charge device.
See More Skills
Skills Demand Percentage
Coaching 5.53%
Business Development 1.29%
Credit Products 0.88%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Relationship Manager's salary.
  • Coaching: Can increase your salary by up to 13%.
  • Financial Services Industry: Can increase your salary by up to 13%.
  • Prospecting: Can increase your salary by up to 11%.
Skill Salary Salary % Increase
Coaching
$168,676
13%
Financial Services Industry
$168,676
13%
Prospecting
$165,691
11%
Partnering
$164,198
10%
Financial Analysis
$164,198
10%
Business Development
$164,198
10%
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Customer Relationship Manager Salary by Industry: Top Paying Sectors

For Customer Relationship Manager roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Business Services sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Relationship Manager positions in Insurance or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Relationship Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Relationship Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$223,906$108.050%
Business Services$179,125$86.020%

How Education impacts a Customer Relationship Manager's Salary?

Your level of education can impact your salary potential. While many Customer Relationship Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Relationship Manager with a Bachelor's Degree is between $137,760 and $150,131).

Customer Relationship Manager Salaries by Degree Level

Typical Education for Customer Relationship Manager
Degree Level % of user with this level of education
No Diploma 2.4%
High School 2.4%
Associates 53.7%
Bachelors 43.9%
Masters 53.7%
Doctorate 0.0%
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Customer Relationship Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Relationship Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Salary Trends for Customer Relationship Manager

Salaries for a Customer Relationship Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $125,618 in 2023 to around $119,792 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Relationship Manager salary trends, .

Average Annual Salary of Customer Relationship Manager Over Time

2022
$???
2023
$125,618
2024
$123,100
2025
$119,792
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $125,618
2024 $123,100
2025 $119,792
2026
View More
2027
View More

Most common benefits for Customer Relationship Manager

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Relationship Manager

Here are companies hiring for Customer Relationship Manager and their salaries, click below for more details.

Find Your Next Customer Relationship Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Relationship Manager job openings on our job board. Use the search bar below to find your perfect match.

United States
  • CNB Bank Inc.

    Columbus, OH

    CNB Bank Inc. | Columbus, OH

    Commercial Relationship Manager. The Commercial Relationship Manager is responsible for managing and growing a portfolio of business clients by delivering ... more

    3 Days Ago

  • First Merchants Bank

    Columbus, OH

    First Merchants Bank | Columbus, OH

    Job Description. Job Description. First Merchants Bank is seeking a Relationship Manager III to join our team. This position will effectively carry out the... more

    4 Days Ago

  • Mutual of America Life Insurance Company

    Columbus, OH

    Mutual of America Life Insurance Company | Columbus, OH

    Job Description. Job Description. Mutual of America Financial Group. Job Title. Client Relationship Manager. Location. Ohio, Indiana, Kentucky (remote). Wh... more

    6 Days Ago

  • America's Pharmacy Group, LLC

    Columbus, OH

    America's Pharmacy Group, LLC | Columbus, OH

    Pharmacy Relationship Manager. Whether you are working in a Pharmacy looking for additional income, an established healthcare sales professional, or lookin... more

    6 Days Ago

  • Opportunities

    Columbus, OH

    Opportunities | Columbus, OH

    C & I Commercial Relationship Manager. The C & I Commercial Relationship Manager is responsible for serving as a trusted business advisor to clients and pr... more

    6 Days Ago

  • Surge

    Columbus, OH

    Surge | Columbus, OH

    Corporate Client Relationship Manager. Build Strong Partnerships. Deliver Exceptional Service. Drive Client Success. Surge Staffing is seeking a Corporate ... more

    6 Days Ago

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FAQ about Customer Relationship Manager

1. What industry pays the highest salary for Customer Relationship Manager?

The Financial Services industry offers the highest average compensation for Customer Relationship Manager roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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