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Customer Relationship (CRM) Support II -Salesforce Salary in the United States

How much does a Customer Relationship (CRM) Support II -Salesforce make in the United States?

As of August 01, 2026, the average salary for a Customer Relationship (CRM) Support II -Salesforce in the United States is $90,360 per year, which breaks down to an hourly rate of $43.

However, a Customer Relationship (CRM) Support II -Salesforce's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $103,160
  • Majority Range (25th-75th percentile): $81,350 to $97,060
  • Entry-Level (10th percentile): $73,147
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View as table View as graph 25% $81,350 10% $73,147 90% $103,160 75% $97,060 $90,360 50%(Median) Didn’t find job title? Click

Customer Relationship (CRM) Support II -Salesforce Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $97,060 $8,088 $1,867 $47
Average $90,360 $7,530 $1,738 $43
25th Percentile $81,350 $6,779 $1,564 $39
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Key Factors That Influence Customer Relationship (CRM) Support II -Salesforce Salaries

A Customer Relationship (CRM) Support II -Salesforce's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Customer Relationship (CRM) Support II -Salesforce Salaries?

Experience is a primary driver of a Customer Relationship (CRM) Support II -Salesforce's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • CRM Support Specialist I (0-2 years): $81,731
  • Customer Relationship (CRM) Support II -Salesforce (2-4 years): $90,351
  • CRM User Support Administrator III (4-7 years): $103,340
  • CRM Support Specialist IV (7+ years): $113,898
Job Role Years of Experience Average Salary
CRM Support Specialist I0-2 years$81,731
Customer Relationship (CRM) Support II -Salesforce2-4 years$90,351
CRM User Support Administrator III4-7 years$103,340
CRM Support Specialist IV7+ years$113,898
$81,731 CRM Suppo...
$90,351 Customer ...
$103,340 CRM User ...
$113,898 CRM Suppo...
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What Am I Worth?

Top Paying Cities for Customer Relationship (CRM) Support II -Salesforces

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $113,960
  • San Francisco: $112,720
  • Oakland: $110,340

What Skills Can Increase a Customer Relationship (CRM) Support II -Salesforce's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 5.27% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Data Quality (Mentioned in 1.02% Job Postings): Data quality refers to the condition of a set of values of qualitative or quantitative variables. There are many definitions of data quality but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Alternatively, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as data volume increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. Data cleansing may be required in order to ensure data quality.
  • Salesforce CRM (Mentioned in 0.84% Job Postings): Managing relationships and interactions with customers to drive growth and increase the volume of sales in our business.
See More Skills
Skills Demand Percentage
Customer Service 5.27%
Data Quality 1.02%
Salesforce CRM 0.84%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Relationship (CRM) Support II -Salesforce's salary.
  • Sales Operations: Can increase your salary by up to 7%.
  • Customer Success: Can increase your salary by up to 6%.
  • Leadership: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
Sales Operations
 $96,685
7%
Customer Success
 $95,782
6%
Leadership
 $94,878
5%
Insight
 $94,878
5%
Customer Engagement
 $93,974
4%
API
 $93,071
3%
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Customer Relationship (CRM) Support II -Salesforce Salary by Company Size: Startups vs. Enterprise

Customer Relationship (CRM) Support II -Salesforce salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $101,153. While startup companies pay approximate $85,573.

Customer Relationship (CRM) Support II -Salesforce Salary by Company Size

Company Size Employees Average Salary
Startup1~50$85,573
Growth Stage51~500$90,503
Established501~5000$97,681
Enterprise5000+$101,153

Customer Relationship (CRM) Support II -Salesforce Salary by Industry: Top Paying Sectors

For Customer Relationship (CRM) Support II -Salesforce roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Construction sectors offer the strongest compensation, at 30% above the average. In contrast, Customer Relationship (CRM) Support II -Salesforce positions in Telecom or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Relationship (CRM) Support II -Salesforce as a support function rather than a direct revenue driver.

The top paying industries for a Customer Relationship (CRM) Support II -Salesforce

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$117,468$56.030%
Construction$112,950$54.025%
Insurance$108,432$52.020%
Business Services$103,914$50.015%
Retail & Wholesale$103,914$50.015%

Customer Relationship (CRM) Support II -Salesforce Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Relationship (CRM) Support II -Salesforce's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$81,350
Average $90,360/year
$97,060
$6,779
Average $7,530/month
$8,088
$1,564
Average $1,738/week
$1,867
$39
Average $43/hour
$47
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $97,060 $8,088 $1,867 $47
Average $90,360 $7,530 $1,738 $43
25th Percentile $81,350 $6,779 $1,564 $39

Customer Relationship (CRM) Support II -Salesforce Salary Growth & Career Path

Customer Relationship (CRM) Support II -Salesforce
CRM User Support Administrator III
Enterprise Data Management Analyst III
Database Administration - Senior
Enterprise Resource Planning Administrator III
CRM Support Specialist IV
VP of Enterprise Data Management
Database Administration Strategy and Operations Manager
Enterprise Resource Planning Administration Senior Manager

Promotions are the fastest way to increase your earnings. As a Customer Relationship (CRM) Support II -Salesforce, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Customer Relationship (CRM) Support II -Salesforce Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
CRM User Support Administrator III $103,400 14%
Enterprise Data Management Analyst III $109,900 22%
Database Administration - Senior $117,000 29%
Enterprise Resource Planning Administrator III $116,200 29%

Salaries of jobs related to Customer Relationship (CRM) Support II -Salesforce

Salary Trends for Customer Relationship (CRM) Support II -Salesforce

Salaries for a Customer Relationship (CRM) Support II -Salesforce can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $92,864 in 2023 to around $92,251 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Relationship (CRM) Support II -Salesforce salary trends, .

Average Annual Salary of Customer Relationship (CRM) Support II -Salesforce Over Time

2022
$???
2023
$92,864
2024
$92,975
2025
$92,251
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $92,864
2024 $92,975
2025 $92,251
2026
View More
2027
View More

Most common benefits for Customer Relationship (CRM) Support II -Salesforce

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Relationship (CRM) Support II -Salesforce

Here are companies hiring for Customer Relationship (CRM) Support II -Salesforce and their salaries, click below for more details.

Find Your Next Customer Relationship (CRM) Support II -Salesforce Job

Ready to take the next step in your career? Browse thousands of current Customer Relationship (CRM) Support II -Salesforce job openings on our job board. Use the search bar below to find your perfect match.

United States

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FAQ about Customer Relationship (CRM) Support II -Salesforce

1. What industry pays the highest salary for Customer Relationship (CRM) Support II -Salesforce?

The Aerospace & Defense industry offers the highest average compensation for Customer Relationship (CRM) Support II -Salesforce roles, with salaries approximately 30% above the market median.

2. How much does a CRM specialist make in the US?

As of now, the salary for a CRM Support Specialist focusing on Salesforce in the US ranges from $77,940 to $93,740 annually, with a median salary of $86,160. This translates to approximately $37.47 to $45.01 per hour, or $1,496 to $1,804 per week.

3. Which customer service pays the most?

Among customer service roles, CRM Support specializing in Salesforce offers competitive salaries, with a minimum of $77,940, a mid-range of $86,160, and a maximum of $93,740. This positions it as one of the higher-paying options in the customer service sector, alongside roles like client relations specialist and account coordinator.

4. Is CRM a high paying job?

CRM roles, particularly in Salesforce, offer competitive salaries. The minimum salary is approximately $77,940, with a mid-range salary of about $86,160 and a maximum of $93,740. This indicates that CRM positions can be lucrative, especially for skilled professionals in the field.

5. What is the highest salary of CRM?

The highest salary for a CRM Support role in Salesforce is ₹93,740 per year. The salary range for this position typically falls between ₹77,940 and ₹86,160, reflecting the varying levels of experience and expertise in the field.

6. How much do CRM consultants make in the US?

The salary for CRM Support roles specializing in Salesforce in the US ranges from $77,940 to $93,740, with a mid-range salary of $86,160. This reflects the competitive compensation for professionals in this field, highlighting the value of expertise in CRM systems.

7. How much do customer service reps make in USA?

Customer Relationship Management (CRM) Support roles, specifically for Salesforce, have a salary range in the USA. The minimum salary is approximately $77,940, the mid-range salary is around $86,160, and the maximum salary can reach up to $93,740 annually. This reflects the specialized nature of the role compared to general customer service positions.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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