Customer Support Assistant Salary in the United States

How much does a Customer Support Assistant make in the United States?

As of August 01, 2026, the average salary for a Customer Support Assistant in the United States is $53,814 per year, which breaks down to an hourly rate of $26.

However, a Customer Support Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $70,972
  • Majority Range (25th-75th percentile): $48,510 to $62,795
  • Entry-Level (10th percentile): $43,681
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View as table View as graph 25% $48,510 10% $43,681 90% $70,972 75% $62,795 $53,814 50%(Median) Didn’t find job title? Click

Customer Support Assistant Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $62,795 $5,233 $1,208 $30
Average $53,814 $4,484 $1,035 $26
25th Percentile $48,510 $4,043 $933 $23
Check out Customer Support Assistant Job Openings in the United States
Customer Support

APTASK - Columbus, OH

Customer Site Warehouse Support

Holo-Krome - Columbus, OH

Customer Support Specialist

Russell Tobin - Columbus, OH

Customer Support Representative)

Veterans Sourcing Group LLC - Columbus, OH

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Key Factors That Influence Customer Support Assistant Salaries

A Customer Support Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Assistant Salaries?

Experience is a primary driver of a Customer Support Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $53,153
  • Early Career (1-2 years): $67,541
  • Mid-Level (2-4 years): $101,166
  • Senior-Level (5-8 years): $120,997
  • Expert (over 8 years): $144,147
Levels Salary
Customer ... Level Customer Support Assistant$53,153
Customer ... Level Customer Support Assistant$67,541
Customer ... Level Customer Support Assistant$101,166
Customer ... Level Customer Support Assistant$120,997
Customer ... Level Customer Support Assistant$144,147
$53,153 0 yr
$67,541 < 2 yrs
$101,166 2-4 yrs
$120,997 5-8 yrs
$144,147 > 8 yrs
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What Am I Worth?

How Do Customer Support Assistant Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Assistants. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $59,582.
  • California: $59,356.
  • Massachusetts: $58,565.

Top Paying Cities for Customer Support Assistants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $67,875
  • San Francisco: $67,132
  • Oakland: $65,717

Customer Support Assistant Salary by Industry: Top Paying Sectors

For Customer Support Assistant roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Support Assistant positions in Biotechnology or Transportation typically offer lower base pay, as these industries often view Customer Support Assistant as a support function rather than a direct revenue driver.

The top paying industry for a Customer Support Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$80,720$39.050%

Customer Support Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Salary Trends for Customer Support Assistant

Salaries for a Customer Support Assistant can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $58,891 in 2023 to around $58,689 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Support Assistant salary trends, .

Average Annual Salary of Customer Support Assistant Over Time

2022
$???
2023
$58,891
2024
$59,020
2025
$58,689
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $58,891
2024 $59,020
2025 $58,689
2026
View More
2027
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Most common benefits for Customer Support Assistant

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Support Assistant

Here are companies hiring for Customer Support Assistant and their salaries, click below for more details.

Find Your Next Customer Support Assistant Job

Ready to take the next step in your career? Browse thousands of current Customer Support Assistant job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Veterans Sourcing Group LLC

    Columbus, OH

    Veterans Sourcing Group LLC | Columbus, OH

    Client Support Service ProfessionalPreference for one of the following criteria:College Degree or Previous contact center experiencePosition Description:Cl... more

    7 Days Ago

  • Veterans Sourcing Group LLC

    Columbus, OH

    Veterans Sourcing Group LLC | Columbus, OH

    Customer Support Rep Columbus, OH6 months contractPay rate:$19.17/hr W2Preference for 1 of the following criteria:College DegreePrevious contact center exp... more

    7 Days Ago

  • Veterans Sourcing Group LLC

    Columbus, OH

    Veterans Sourcing Group LLC | Columbus, OH

    Customer Support Rep $19.15/hr Columbus, OHPreference for one of the following criteria:College DegreePrevious contact center experienceClient Support Serv... more

    7 Days Ago

  • Hired by Matrix

    Columbus, OH

    Hired by Matrix | Columbus, OH

    Customer Service Representative. Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Customer Servi... more

    9 Days Ago

  • Railbookers Group

    Columbus, OH

    Railbookers Group | Columbus, OH

    [Call Center / Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO / Home office reimbursements -... more

    5 Days Ago

  • NESCO Inc

    Columbus, OH

    NESCO Inc | Columbus, OH

    Call Center Customer Support Representative Small EnginesLocation: West ColumbusSchedule: MondayFriday, 8:30 AM5:00 PM (Overtime as needed)Pay: Competitive... more

    7 Days Ago

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FAQ about Customer Support Assistant

1. What industry pays the highest salary for Customer Support Assistant?

The Aerospace & Defense industry offers the highest average compensation for Customer Support Assistant roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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