As of January 01, 2026, the average annual salary for IT Customer Support in the US is $72,506, equivalent to $35 per hour, $1,394 weekly, or $6,042 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.
Annually Salaries for IT Customer Support in the US vary widely, spanning from $62,162 to $95,940. Most professionals fall between the 25th percentile ($67,092) and 75th percentile ($84,772), while top earners (90th percentile) make $95,940 per year. This $17,680 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.
Location and experience significantly influence earnings. For example, District of Columbia IT Customer Support often earn 10.7% above national averages due to demand from Fortune 42 companies and industry startups. Professionals are advised to focus on high-growth sectors like to offset market challenges.