As of January 01, 2026, the average annual salary for IT Customer Support in the US is $72,506, equivalent to $35 per hour, $1,394 weekly, or $6,042 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for IT Customer Support in the US vary widely, spanning from $62,162 to $95,940. Most professionals fall between the 25th percentile ($67,092) and 75th percentile ($84,772), while top earners (90th percentile) make $95,940 per year. This $17,680 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, District of Columbia IT Customer Support often earn 10.7% above national averages due to demand from Fortune 42 companies and industry startups. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
IT Customer Support Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Customer Support Salary $62,162 US January 01, 2026
25th Percentile IT Customer Support Salary $67,092 US January 01, 2026
50th Percentile IT Customer Support Salary $72,506 US January 01, 2026
75th Percentile IT Customer Support Salary $84,772 US January 01, 2026
90th Percentile IT Customer Support Salary $95,940 US January 01, 2026
25% $67,092 10% $62,162 90% $95,940 75% $84,772 $72,506 50%(Median) Didn’t find job title? Click
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Check out IT Customer Support jobs in the United States

Customer Support Clerk

Berkheimer Tax Innovations - BANGOR, PA

Customer Support Clerk

Berkheimer Tax Innovations - HAZLETON, PA

Customer Service & Operations Support

Sprague Pest Solutions - PORTLAND, OR

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What is A IT Customer Support ?

IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...

Source: (as of 06/04/2025). Read more from

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Average Base Salary

Core compensation

 
 
 
67092
84772
72506

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
70455
87609
78182
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of IT Customer Support in the United States. The base salary for IT Customer Support ranges from $67,092 to $84,772 with the average base salary of $72,506. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $70,455 to $87,609 with the average total cash compensation of $78,182.

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67092
84772

 

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