What are the main factors that influence a Desktop Support II's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Desktop Support 's salary?

A Desktop Support 's salary grows with experience: a Client Technologies Technician (0-2 years)earns $71,668, a Desktop Support II (2-4 years)earns $86,434, a Client Technologies Manager (4+ years)earns $132,525,

What are the highest paying states for a Desktop Support II?

Desktop Support II salary varies significantly by state. The top 3 highest paying states for Desktop Support II roles are District of Columbia $96,298, California $95,933, Massachusetts $94,654. These tech hubs typically pay 10-15% above the national average.

How much do different types of Desktop Support roles make?

Salaries for Desktop Support level roles vary by specialization: Desktop Support Manager: $118,200; Desktop Support Engineer: $72,117; Desktop Support Analyst: $67,785; Desktop Support Administrator: $66,875; Desktop Support Consultant: $65,303.

How do different companies affect a Desktop Support II's salary?

Company size, industry, and compensation structure create significant salary variations for Desktop Support II roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

Desktop Support II Salary in the United States

How much does a Desktop Support II make in the United States?

As of May 01, 2026, the average salary for a Desktop Support II in the United States is $86,975 per year, which breaks down to an hourly rate of $42.

However, a Desktop Support II's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $101,028
Majority Range (25th-75th percentile): $78,330 to $94,331
Entry-Level (10th percentile): $70,459

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Desktop Support II Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$94,331	$7,861	$1,814	$45
Average	$86,975	$7,248	$1,673	$42
25th Percentile	$78,330	$6,527	$1,506	$38

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Check out Desktop Support II Job Openings in the United States

Administrative Support II

Nationwide Childrens Hospital - Columbus, OH

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Onsite Desktop Support Engineer

Forhyre - Ohio Township, OH

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Key Factors That Influence Desktop Support II Salaries

A Desktop Support II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Do Desktop Support II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Desktop Support IIs. For example, consider the average annual salaries in these key locations:

District of Columbia: $96,298.
California: $95,933.
Massachusetts: $94,654.

District of Columbia $96,298 California $95,933 Massachusetts $94,654 Washington $94,306 New Jersey $94,272 Alaska $94,150 Connecticut $92,950 New York $92,463

Hawaii $90,906 Rhode Island $90,175 Maryland $89,679 Minnesota $89,001 Colorado $88,740 Illinois $88,653 Oregon $88,323 Delaware $88,079

New Hampshire $87,926 Virginia $87,583 Pennsylvania $86,583 Nevada $86,079 North Dakota $85,913 Michigan $85,652 Wisconsin $85,557 Vermont $85,365

Texas $84,835 Maine $84,800 Arizona $84,748 Ohio $84,687 Georgia $83,887 Indiana $83,487 Wyoming $83,409 Utah $83,287

Iowa $83,235 Kansas $82,817 Louisiana $82,695 North Carolina $82,652 Missouri $82,634 Florida $82,295 Montana $82,113 Nebraska $81,939

Kentucky $81,843 South Carolina $81,495 Tennessee $81,278 Idaho $81,191 New Mexico $80,556 Oklahoma $80,417 Alabama $79,903 South Dakota $79,042

Arkansas $78,573 West Virginia $78,321 Mississippi $77,564

Top Paying Cities for Desktop Support IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $109,701
San Francisco: $108,500
Oakland: $106,213

San Jose, CA $109,701

San Francisco, CA $108,500

Oakland, CA $106,213

New York, NY $100,142

Paramus, NJ $98,924

Queens Village, NY $98,920

Passaic, NJ $98,837

Bergenfield, NJ $98,829

Stamford, CT $98,638

Huntington, NY $98,602

Newark, NJ $97,959

Bridgeport, CT $97,776

Vallejo, CA $97,603

New Brunswick, NJ $97,568

Petaluma, CA $97,516

Middlesex, NJ $97,351

Somerset, NJ $97,290

Santa Cruz, CA $97,177

Boston, MA $96,646

Monterey, CA $96,341

Seattle, WA $96,142

Santa Rosa, CA $96,124

Los Angeles, CA $96,098

Juneau, AK $95,872

Washington, DC $95,776

Orange, CA $95,467

Santa Ana, CA $95,237

Long Beach, CA $95,150

Anaheim, CA $95,133

Anchorage, AK $95,089

Santa Maria, CA $94,828

Everett, WA $94,811

Danbury, CT $94,505

Bremerton, WA $94,385

Tacoma, WA $94,072

New Suffolk, NY $94,070

Sacramento, CA $94,046

Santa Barbara, CA $93,950

Trenton, NJ $93,854

San Diego, CA $93,854

Brockton, MA $93,759

Fairbanks, AK $93,545

Lompoc, CA $93,324

Lowell, MA $93,253

Ventura, CA $93,237

Nashua, NH $93,219

Stockton, CA $93,211

Modesto, CA $92,576

Poughkeepsie, NY $92,384

Olympia, WA $92,219

Kennewick, WA $92,219

New Haven, CT $92,184

Lawrence, MA $91,871

Hartford, CT $91,784

Riverside, CA $91,767

New Bedford, MA $91,680

Richland, WA $91,680

Bakersfield, CA $91,558

San Bernardino, CA $91,523

New Britain, CT $91,515

Atlantic City, NJ $91,515

New London, CT $91,480

Norwich, CT $91,454

Portsmouth, NH $91,436

Boulder, CO $91,252

Portland, OR $91,132

Worcester, MA $91,123

Minneapolis, MN $90,854

Philadelphia, PA $90,732

Honolulu, HI $90,445

Saint Paul, MN $90,403

Vineland, NJ $90,384

Providence, RI $90,132

Chicago, IL $89,879

Bellingham, WA $89,775

Springfield, MA $89,705

Baltimore, MD $89,679

Chico, CA $89,462

Pittsfield, MA $89,227

Manchester, NH $89,062

Spokane, WA $88,679

Denver, CO $88,671

Albany, NY $88,262

Troy, NY $88,227

Nassau, NY $88,134

Schenectady, NY $88,044

Wilmington, DE $87,975

Burlington, VT $87,853

Salem, OR $87,818

Portland, ME $87,549

Yakima, WA $87,462

Rochester, MN $87,192

Reno, NV $87,148

Fresno, CA $87,148

Milwaukee, WI $87,070

Detroit, MI $86,983

Ann Arbor, MI $86,968

Allentown, PA $86,957

Colorado Springs, CO $86,809

Syracuse, NY $86,766

Carson City, NV $86,766

Houston, TX $86,644

Eugene, OR $86,601

Gary, IN $86,496

Springfield, OR $86,427

Bismarck, ND $86,409

Galveston, TX $86,348

Medford, OR $86,218

Fort Collins, CO $86,183

Concord, NH $86,140

Austin, TX $86,113

Mesa, AZ $85,931

Reading, PA $85,922

Phoenix, AZ $85,913

Dallas, TX $85,887

Saint Cloud, MN $85,804

Madison, WI $85,687

Utica, NY $85,452

Rochester, NY $85,313

Des Moines, IA $85,305

Raleigh, NC $85,296

Atlanta, GA $85,165

Battle Creek, MI $85,139

Salt Lake City, UT $85,113

Lancaster, PA $84,983

Harrisburg, PA $84,861

Kansas City, MO $84,774

Champaign, IL $84,757

Kansas City, KS $84,757

Fort Worth, TX $84,748

Columbus, OH $84,733

Boca Raton, FL $84,713

Pittsburgh, PA $84,678

Richmond, VA $84,644

Indianapolis, IN $84,626

Cleveland, OH $84,617

Las Vegas, NV $84,513

Cincinnati, OH $84,513

Petersburg, VA $84,383

Huntsville, AL $84,252

Lansing, MI $84,194

Lebanon, PA $84,183

Pueblo, CO $84,174

Appleton, WI $84,148

Buffalo, NY $84,113

Dayton, OH $84,087

Racine, WI $84,070

Charlotte, NC $84,061

Saint Louis, MO $84,035

York, PA $83,983

Elkhart, IN $83,983

Gastonia, NC $83,966

Billings, MT $83,945

Beaumont, TX $83,922

Lorain, OH $83,904

Benton Harbor, MI $83,887

Toledo, OH $83,870

Binghamton, NY $83,826

Rock Hill, SC $83,817

Rockford, IL $83,774

Springfield, IL $83,739

Elyria, OH $83,730

Fargo, ND $83,730

Flagstaff, AZ $83,669

Fort Lauderdale, FL $83,617

Duluth, MN $83,565

Miami, FL $83,565

Cheyenne, WY $83,504

Grand Forks, ND $83,504

Bangor, ME $83,313

Cedar Rapids, IA $83,217

Durham, NC $83,181

Louisville, KY $83,174

Grand Rapids, MI $83,156

Hialeah, FL $83,148

Casper, WY $83,026

Scranton, PA $82,921

New Orleans, LA $82,895

Virginia Beach, VA $82,887

Akron, OH $82,843

Peoria, IL $82,730

Sarasota, FL $82,713

Nashville, TN $82,652

Omaha, NE $82,652

Green Bay, WI $82,652

Baton Rouge, LA $82,608

Charleston, SC $82,591

Jamestown, NY $82,547

Davenport, IA $82,547

Tucson, AZ $82,504

Saint Petersburg, FL $82,452

Tampa, FL $82,434

Evansville, IN $82,382

Port Arthur, TX $82,382

Bradenton, FL $82,347

Santa Fe, NM $82,191

Orlando, FL $82,034

Clearwater, FL $82,008

Canton, OH $81,826

La Crosse, WI $81,826

Albuquerque, NM $81,773

Newport News, VA $81,765

High Point, NC $81,739

Ogden, UT $81,704

Corpus Christi, TX $81,634

Norfolk, VA $81,582

Laramie, WY $81,582

Rock Island, IL $81,530

Saginaw, MI $81,513

Jacksonville, FL $81,504

Salisbury, NC $81,486

Boise, ID $81,469

Moline, IL $81,426

Fort Myers, FL $81,399

Memphis, TN $81,382

Tulsa, OK $81,339

Waterloo, IA $81,286

Spartanburg, SC $81,199

Lincoln, NE $81,156

Fort Wayne, IN $81,139

Provo, UT $81,130

Cedar Falls, IA $81,025

San Antonio, TX $80,991

Greensboro, NC $80,956

South Bend, IN $80,947

Savannah, GA $80,851

Muskegon, MI $80,817

Birmingham, AL $80,808

Winston Salem, NC $80,765

Lake Charles, LA $80,556

Anderson, IN $80,538

Lexington, KY $80,512

Augusta, GA $80,486

Greenville, SC $80,486

Lima, OH $80,417

Wichita, KS $80,408

Tuscaloosa, AL $80,408

Columbia, SC $80,330

Springfield, OH $80,312

Asheville, NC $80,173

Bloomington, IN $80,112

Knoxville, TN $79,799

Shreveport, LA $79,790

Wilmington, NC $79,677

Roanoke, VA $79,677

Topeka, KS $79,521

Frankfort, KY $79,511

Oklahoma City, OK $79,451

Chillicothe, OH $79,416

Longview, TX $79,408

Melbourne, FL $79,399

Sioux Falls, SD $79,260

Mobile, AL $79,251

Terre Haute, IN $79,216

Altoona, PA $79,164

Amarillo, TX $79,103

Killeen, TX $79,077

Fayetteville, AR $79,008

Chattanooga, TN $78,982

Sioux City, IA $78,903

Idaho Falls, ID $78,886

Lynchburg, VA $78,816

Gainesville, FL $78,703

Portsmouth, OH $78,660

Little Rock, AR $78,642

Lafayette, LA $78,608

Youngstown, OH $78,608

Daytona Beach, FL $78,555

Clarksville, TN $78,547

Pensacola, FL $78,538

Temple, TX $78,532

Hopkinsville, KY $78,277

Erie, PA $78,260

Florence, SC $78,225

Charleston, WV $78,086

Great Falls, MT $78,042

Macon, GA $77,920

Tallahassee, FL $77,912

Fayetteville, NC $77,894

Waco, TX $77,877

Helena, MT $77,816

Pine Bluff, AR $77,783

Vincennes, IN $77,677

Lubbock, TX $77,642

Alamogordo, NM $77,590

Twin Falls, ID $77,512

Rapid City, SD $77,486

Jackson, MS $77,329

Huntington, WV $77,323

Greenville, MS $77,320

Parkersburg, WV $77,232

Montgomery, AL $77,216

Wichita Falls, TX $77,129

Springfield, MO $77,129

Biloxi, MS $77,085

Monroe, LA $76,999

Johnstown, PA $76,938

Sumter, SC $76,903

Columbus, GA $76,894

Pascagoula, MS $76,729

Abilene, TX $76,729

Kingsport, TN $76,503

Albany, GA $76,503

Gulfport, MS $76,477

Alexandria, LA $76,190

Fort Smith, AR $75,972

El Paso, TX $75,737

Las Cruces, NM $75,346

Harlingen, TX $75,125

Pocatello, ID $75,111

Florence, AL $74,998

Brownsville, TX $74,981

Mcallen, TX $74,798

Dothan, AL $74,676

Columbus, MS $74,160

Altus, OK $73,754

Lawton, OK $73,589

Pierre, SD $73,276

What Skills Can Increase a Desktop Support II's Salary?

Demanded Skills for the Role:

Troubleshooting (Mentioned in 12.78% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Microsoft Office (Mentioned in 2.72% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Computer Science (Mentioned in 2.04% Job Postings): Computer science is the study of computation, automation, and information. Computer science spans theoretical disciplines (such as algorithms, theory of computation, information theory, and automation) to practical disciplines.

See More Skills

Skills	Demand Percentage
Troubleshooting	12.78%
Microsoft Office	2.72%
Computer Science	2.04%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Desktop Support II's salary.

Presentation: Can increase your salary by up to 8%.
TCP/IP: Can increase your salary by up to 8%.
Consulting: Can increase your salary by up to 6%.

Skill	Salary	Salary % Increase
Presentation	$93,932	8%
TCP/IP	$93,932	8%
Consulting	$92,193	6%
Coordination	$92,193	6%
Application Support	$91,323	5%
Multitasking	$91,323	5%

Get Latest Data

How Education impacts a Desktop Support II's Salary?

Your level of education can impact your salary potential. While many Desktop Support IIs enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Desktop Support II with a Bachelor's Degree is between $79,452 and $86,848).

Desktop Support II Salaries by Degree Level

Typical Education for Desktop Support II

No Diploma 1.0%

High School 28.8%

Associates 23.7%

Bachelors 42.6%

Masters 3.8%

Doctorate 0.0%

view as table

Degree Level	% of user with this level of education
No Diploma	1.0%
High School	28.8%
Associates	23.7%
Bachelors	42.6%
Masters	3.8%
Doctorate	0.0%

view as graph

Desktop Support II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Desktop Support II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 01, 2026

$78,330

Average $86,975/year

$94,331

$6,527

Average $7,248/month

$7,861

$1,506

Average $1,673/week

$1,814

$38

Average $42/hour

$45

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$94,331	$7,861	$1,814	$45
Average	$86,975	$7,248	$1,673	$42
25th Percentile	$78,330	$6,527	$1,506	$38

Salaries of jobs related to Desktop Support II

Salary Trends for Desktop Support II

Salaries for a Desktop Support II can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $80,467 in 2023 to around $79,878 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Desktop Support II salary trends, .

Average Annual Salary of Desktop Support II Over Time

2022

$???

2023

$80,467

2024

$80,718

2025

$79,878

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$80,467
2024	$80,718
2025	$79,878
2026	View More
2027	View More

Most common benefits for Desktop Support II

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401(k)

Disability

Healthcare

Pension

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Where Does Our Salary Data Come From?

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We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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