What are the main factors that influence a PBX Phone Operator's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A PBX Phone Operator's salary?

A PBX Phone Operator's salary grows with experience: starting around $38,101 for beginners, reaching about $41,405 at mid-level, and approach $41,887 for experts.

What are the highest paying states for a PBX Phone Operator?

PBX Phone Operator salary varies significantly by state. The top 3 highest paying states for PBX Phone Operator roles are District of Columbia $43,415, California $43,250, Massachusetts $42,674. These tech hubs typically pay 10-15% above the national average.

How much do different types of PBX Phone Operator roles make?

Salaries for PBX Phone Operator level roles vary by specialization: Phone Nurse: $85,039; PBX Technician: $65,180; Pbx Operator: $47,253; Virtual eCommerce Phone Support Operator: $42,020; PBX Agent: $40,199.

How do different companies affect a PBX Phone Operator's salary?

Company size, industry, and compensation structure create significant salary variations for PBX Phone Operator roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

PBX Phone Operator Salary in the United States

How much does a PBX Phone Operator make in the United States?

As of April 01, 2026, the average salary for a PBX Phone Operator in the United States is $39,211 per year, which breaks down to an hourly rate of $19.

However, a PBX Phone Operator's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $46,163
Majority Range (25th-75th percentile): $35,919 to $42,850
Entry-Level (10th percentile): $32,922

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PBX Phone Operator Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$42,850	$3,571	$824	$21
Average	$39,211	$3,268	$754	$19
25th Percentile	$35,919	$2,993	$691	$17

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Key Factors That Influence PBX Phone Operator Salaries

A PBX Phone Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects PBX Phone Operator Salaries?

Experience is a primary driver of a PBX Phone Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $38,101
Early Career (1-2 years): $39,211
Mid-Level (2-4 years): $41,405
Senior-Level (5-8 years): $41,726
Expert (over 8 years): $41,887

Levels	Salary
Entry Level PBX Phone Operator	$38,101
Intermediate Level PBX Phone Operator	$39,211
Senior Level PBX Phone Operator	$41,405
Specialist Level PBX Phone Operator	$41,726
Expert Level PBX Phone Operator	$41,887

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What Am I Worth?

How Do PBX Phone Operator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract PBX Phone Operators. For example, consider the average annual salaries in these key locations:

District of Columbia: $43,415.
California: $43,250.
Massachusetts: $42,674.

District of Columbia $43,415 California $43,250 Massachusetts $42,674 Washington $42,517 New Jersey $42,501 Alaska $42,446 Connecticut $41,905 New York $41,686

Hawaii $40,984 Rhode Island $40,654 Maryland $40,431 Minnesota $40,125 Colorado $40,007 Illinois $39,968 Oregon $39,819 Delaware $39,709

New Hampshire $39,640 Virginia $39,486 Pennsylvania $39,035 Nevada $38,807 North Dakota $38,733 Michigan $38,615 Wisconsin $38,572 Vermont $38,486

Texas $38,247 Maine $38,231 Arizona $38,207 Ohio $38,180 Georgia $37,819 Indiana $37,639 Wyoming $37,604 Utah $37,549

Iowa $37,525 Kansas $37,337 Louisiana $37,282 North Carolina $37,262 Missouri $37,255 Florida $37,102 Montana $37,019 Nebraska $36,941

Kentucky $36,898 South Carolina $36,741 Tennessee $36,643 Idaho $36,604 New Mexico $36,318 Oklahoma $36,255 Alabama $36,023 South Dakota $35,635

Arkansas $35,423 West Virginia $35,310 Mississippi $34,969

Top Paying Cities for PBX Phone Operators

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $49,457
San Francisco: $48,971
Oakland: $47,885

San Jose, CA $49,457

San Francisco, CA $48,971

Oakland, CA $47,885

New York, NY $45,442

Queens Village, NY $45,148

Paramus, NJ $44,834

Passaic, NJ $44,795

Bergenfield, NJ $44,756

Stamford, CT $44,697

Huntington, NY $44,658

Newark, NJ $44,403

Bridgeport, CT $44,324

New Brunswick, NJ $44,195

Vallejo, CA $44,113

Middlesex, NJ $44,089

Somerset, NJ $44,054

Petaluma, CA $43,964

Santa Cruz, CA $43,811

Boston, MA $43,732

Monterey, CA $43,536

Fairbanks, AK $43,509

Los Angeles, CA $43,434

Washington, DC $43,415

Seattle, WA $43,344

Santa Rosa, CA $43,336

Juneau, AK $43,223

Orange, CA $43,093

Anchorage, AK $43,023

Anaheim, CA $42,995

Santa Ana, CA $42,936

Nassau, NY $42,913

Long Beach, CA $42,897

Danbury, CT $42,885

Santa Maria, CA $42,752

Everett, WA $42,744

Bremerton, WA $42,552

Trenton, NJ $42,478

Sacramento, CA $42,462

San Diego, CA $42,442

Brockton, MA $42,427

Tacoma, WA $42,411

Santa Barbara, CA $42,356

Lowell, MA $42,199

New Suffolk, NY $42,184

Nashua, NH $42,136

Lompoc, CA $42,074

Ventura, CA $42,035

Stockton, CA $42,023

New Haven, CT $41,944

Atlantic City, NJ $41,842

Hartford, CT $41,756

Modesto, CA $41,737

Poughkeepsie, NY $41,650

New Britain, CT $41,631

Olympia, WA $41,576

Kennewick, WA $41,576

New London, CT $41,568

Norwich, CT $41,556

Lawrence, MA $41,537

Bakersfield, CA $41,427

Riverside, CA $41,372

New Bedford, MA $41,372

Richland, WA $41,333

Portsmouth, NH $41,301

Vineland, NJ $41,293

San Bernardino, CA $41,262

Boulder, CO $41,152

Worcester, MA $41,121

Portland, OR $41,086

Saint Paul, MN $41,039

Minneapolis, MN $41,039

Philadelphia, PA $40,984

Honolulu, HI $40,776

Springfield, MA $40,639

Providence, RI $40,635

Chicago, IL $40,521

Bellingham, WA $40,474

Baltimore, MD $40,431

Chico, CA $40,333

Wilmington, DE $40,266

Pittsfield, MA $40,227

Manchester, NH $40,152

Spokane, WA $39,980

Denver, CO $39,976

Albany, NY $39,792

Troy, NY $39,776

Schenectady, NY $39,694

Burlington, VT $39,607

Portland, ME $39,470

Salem, OR $39,439

Yakima, WA $39,431

Ann Arbor, MI $39,419

Rochester, MN $39,309

Fresno, CA $39,290

Reno, NV $39,290

Milwaukee, WI $39,254

Detroit, MI $39,215

Allentown, PA $39,203

Carson City, NV $39,200

Houston, TX $39,141

Colorado Springs, CO $39,137

Syracuse, NY $39,117

Eugene, OR $39,043

Bismarck, ND $38,996

Gary, IN $38,996

Galveston, TX $38,996

Springfield, OR $38,964

Medford, OR $38,870

Fort Collins, CO $38,854

Austin, TX $38,823

Mesa, AZ $38,741

Phoenix, AZ $38,733

Dallas, TX $38,721

Reading, PA $38,698

Saint Cloud, MN $38,682

Concord, NH $38,647

Madison, WI $38,631

Utica, NY $38,525

Raleigh, NC $38,494

Las Vegas, NV $38,490

Rochester, NY $38,462

Des Moines, IA $38,458

Atlanta, GA $38,396

Battle Creek, MI $38,384

Salt Lake City, UT $38,372

Lancaster, PA $38,313

Champaign, IL $38,306

Harrisburg, PA $38,258

Durham, NC $38,223

Kansas City, MO $38,219

Kansas City, KS $38,211

Fort Worth, TX $38,207

Boca Raton, FL $38,192

Cleveland, OH $38,188

Columbus, OH $38,180

Pittsburgh, PA $38,176

Richmond, VA $38,160

Indianapolis, IN $38,153

Cincinnati, OH $38,102

Petersburg, VA $38,043

Billings, MT $37,957

Lansing, MI $37,957

Huntsville, AL $37,957

Lebanon, PA $37,953

Dayton, OH $37,949

Pueblo, CO $37,949

Appleton, WI $37,937

Buffalo, NY $37,921

Racine, WI $37,902

Charlotte, NC $37,898

Saint Louis, MO $37,886

Springfield, IL $37,870

Elkhart, IN $37,862

York, PA $37,862

Gastonia, NC $37,859

Benton Harbor, MI $37,859

Beaumont, TX $37,835

Lorain, OH $37,827

Toledo, OH $37,811

Binghamton, NY $37,792

Rock Hill, SC $37,788

Rockford, IL $37,768

Fargo, ND $37,749

Elyria, OH $37,749

Flagstaff, AZ $37,721

Fort Lauderdale, FL $37,698

Miami, FL $37,674

Duluth, MN $37,611

Bangor, ME $37,561

Cedar Rapids, IA $37,517

Louisville, KY $37,498

Grand Rapids, MI $37,490

Hialeah, FL $37,486

Casper, WY $37,431

Scranton, PA $37,384

New Orleans, LA $37,372

Virginia Beach, VA $37,368

Akron, OH $37,349

Peoria, IL $37,298

Sarasota, FL $37,290

Green Bay, WI $37,262

Baton Rouge, LA $37,243

Charleston, SC $37,235

Nashville, TN $37,223

Jamestown, NY $37,215

Davenport, IA $37,215

Tucson, AZ $37,196

Cheyenne, WY $37,184

Saint Petersburg, FL $37,172

Tampa, FL $37,164

Omaha, NE $37,157

Port Arthur, TX $37,141

Evansville, IN $37,141

Bradenton, FL $37,125

Santa Fe, NM $37,055

Orlando, FL $37,015

Clearwater, FL $36,972

Canton, OH $36,890

La Crosse, WI $36,890

Grand Forks, ND $36,878

Albuquerque, NM $36,866

Tulsa, OK $36,866

Newport News, VA $36,863

High Point, NC $36,851

Ogden, UT $36,835

Corpus Christi, TX $36,804

Laramie, WY $36,780

Norfolk, VA $36,780

Rock Island, IL $36,757

Saginaw, MI $36,749

Jacksonville, FL $36,745

Salisbury, NC $36,737

Memphis, TN $36,729

Moline, IL $36,710

Fort Myers, FL $36,698

Waterloo, IA $36,647

Spartanburg, SC $36,608

Lincoln, NE $36,588

Fort Wayne, IN $36,580

Birmingham, AL $36,537

Cedar Falls, IA $36,529

Provo, UT $36,525

Springfield, OH $36,521

San Antonio, TX $36,514

Greensboro, NC $36,498

South Bend, IN $36,494

Winston Salem, NC $36,490

Boise, ID $36,478

Savannah, GA $36,451

Muskegon, MI $36,380

Lima, OH $36,333

Lake Charles, LA $36,318

Anderson, IN $36,310

Lexington, KY $36,298

Augusta, GA $36,286

Greenville, SC $36,286

Wichita, KS $36,251

Tuscaloosa, AL $36,251

Columbia, SC $36,216

Bloomington, IN $36,118

Roanoke, VA $36,094

Asheville, NC $36,043

Knoxville, TN $35,976

Shreveport, LA $35,972

Wilmington, NC $35,921

Frankfort, KY $35,847

Oklahoma City, OK $35,820

Chillicothe, OH $35,804

Longview, TX $35,800

Topeka, KS $35,788

Mobile, AL $35,729

Terre Haute, IN $35,714

Erie, PA $35,710

Altoona, PA $35,690

Melbourne, FL $35,678

Amarillo, TX $35,663

Killeen, TX $35,651

Fayetteville, AR $35,620

Sioux Falls, SD $35,592

Chattanooga, TN $35,569

Idaho Falls, ID $35,565

Gainesville, FL $35,482

Portsmouth, OH $35,463

Little Rock, AR $35,455

Lynchburg, VA $35,455

Lafayette, LA $35,439

Youngstown, OH $35,439

Temple, TX $35,423

Daytona Beach, FL $35,416

Clarksville, TN $35,412

Pensacola, FL $35,408

Hopkinsville, KY $35,290

Charleston, WV $35,286

Florence, SC $35,267

Sioux City, IA $35,243

Macon, GA $35,129

Tallahassee, FL $35,125

Fayetteville, NC $35,118

Waco, TX $35,110

Wichita Falls, TX $35,110

Pine Bluff, AR $35,094

Vincennes, IN $35,020

Lubbock, TX $35,004

Great Falls, MT $34,980

Alamogordo, NM $34,976

Abilene, TX $34,945

Rapid City, SD $34,894

Monroe, LA $34,894

Albany, GA $34,871

Huntington, WV $34,867

Jackson, MS $34,863

Greenville, MS $34,859

Parkersburg, WV $34,820

Montgomery, AL $34,812

Johnstown, PA $34,804

Springfield, MO $34,773

Biloxi, MS $34,753

Sumter, SC $34,671

Columbus, GA $34,667

Twin Falls, ID $34,643

Pascagoula, MS $34,592

Kingsport, TN $34,490

Gulfport, MS $34,478

Alexandria, LA $34,349

Fort Smith, AR $34,251

El Paso, TX $34,145

Helena, MT $34,094

Las Cruces, NM $33,969

Harlingen, TX $33,859

Pocatello, ID $33,824

Florence, AL $33,812

Brownsville, TX $33,804

Dothan, AL $33,741

Mcallen, TX $33,722

Columbus, MS $33,432

Altus, OK $33,251

Lawton, OK $33,177

Pierre, SD $33,036

What Skills Can Increase a PBX Phone Operator's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 20.37% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Programming (Mentioned in 3.02% Job Postings): Executing logic to facilitate computing operations and functionality in one or more languages.
Workday (Mentioned in 1.54% Job Postings): A cloud-based human resource management software system that unifies a wide range of HR functionality into a single system.

See More Skills

Skills	Demand Percentage
Customer Service	20.37%
Programming	3.02%
Workday	1.54%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a PBX Phone Operator's salary.

Coordination: Can increase your salary by up to 22%.
Oncology: Can increase your salary by up to 15%.
Leadership: Can increase your salary by up to 13%.

Skill	Salary	Salary % Increase
Coordination	$47,838	22%
Oncology	$45,093	15%
Leadership	$44,309	13%
Commitment	$43,917	12%
Written Communication	$43,917	12%
Service Excellence	$43,917	12%

Get Latest Data

How Education impacts a PBX Phone Operator's Salary?

Your level of education can impact your salary potential. While many PBX Phone Operators enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a PBX Phone Operator with a High School Diploma or Technical Certificate is between $37,922 and $39,834).

PBX Phone Operator Salaries by Degree Level

Typical Education for PBX Phone Operator

No Diploma 3.3%

High School 64.1%

Associates 18.5%

Bachelors 12.0%

Masters 2.2%

Doctorate 0.0%

view as table

Degree Level	% of user with this level of education
No Diploma	3.3%
High School	64.1%
Associates	18.5%
Bachelors	12.0%
Masters	2.2%
Doctorate	0.0%

view as graph

PBX Phone Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a PBX Phone Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on April 01, 2026

$35,919

Average $39,211/year

$42,850

$2,993

Average $3,268/month

$3,571

$691

Average $754/week

$824

$17

Average $19/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$42,850	$3,571	$824	$21
Average	$39,211	$3,268	$754	$19
25th Percentile	$35,919	$2,993	$691	$17

Salaries of jobs related to PBX Phone Operator

Salary Trends for PBX Phone Operator

Salaries for a PBX Phone Operator can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $38,958 in 2023 to around $38,605 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of PBX Phone Operator salary trends, .

Average Annual Salary of PBX Phone Operator Over Time

2022

$???

2023

$38,958

2024

$38,745

2025

$38,605

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$38,958
2024	$38,745
2025	$38,605
2026	View More
2027	View More

Most common benefits for PBX Phone Operator

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401(k)

Disability

Healthcare

Pension

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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