Medical Phone Operator Salary in the United States
How much does a Medical Phone Operator make in the United States?
As of August 01, 2026, the average salary for a Medical Phone Operator in the United States is $39,600 per year, which breaks down to an hourly rate of $19.
However, a Medical Phone Operator's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $47,320
Majority Range (25th-75th percentile): $36,622 to $43,641
Key Factors That Influence Medical Phone Operator Salaries
A Medical Phone Operator's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Medical Phone Operator Salaries?
Experience is a primary driver of a Medical Phone Operator's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here’s how the average salary grows at different career stages:
Entry-Level (less than 1 year): $39,302
Early Career (1-2 years): $44,136
Mid-Level (2-4 years): $80,324
Senior-Level (5-8 years): $93,325
Expert (over 8 years): $143,230
Levels
Salary
Medical P... Level Medical Phone Operator
$39,302
Patient A... Level Medical Phone Operator
$44,136
Business ... Level Medical Phone Operator
$80,324
Business ... Level Medical Phone Operator
$93,325
Business ... Level Medical Phone Operator
$143,230
$39,3020 yr
$44,136< 2 yrs
$80,3242-4 yrs
$93,3255-8 yrs
$143,230> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Medical Phone Operator Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Medical Phone Operators.
For example, consider the average annual salaries in these key locations:
District of Columbia: $43,845.
California: $43,678.
Massachusetts: $43,096.
District of Columbia$43,845
California$43,678
Massachusetts$43,096
Washington$42,938
New Jersey$42,922
Alaska$42,866
Connecticut$42,320
New York$42,098
Hawaii$41,389
Rhode Island$41,057
Maryland$40,831
Minnesota$40,522
Colorado$40,403
Illinois$40,364
Oregon$40,213
Delaware$40,102
New Hampshire$40,033
Virginia$39,877
Pennsylvania$39,421
Nevada$39,192
North Dakota$39,116
Michigan$38,998
Wisconsin$38,954
Vermont$38,867
Texas$38,625
Maine$38,610
Arizona$38,586
Ohio$38,558
Georgia$38,194
Indiana$38,012
Wyoming$37,976
Utah$37,920
Iowa$37,897
Kansas$37,707
Louisiana$37,651
North Carolina$37,631
Missouri$37,623
Florida$37,469
Montana$37,386
Nebraska$37,307
Kentucky$37,263
South Carolina$37,105
Tennessee$37,006
Idaho$36,966
New Mexico$36,677
Oklahoma$36,614
Alabama$36,380
South Dakota$35,988
Arkansas$35,774
West Virginia$35,659
Mississippi$35,315
Top Paying Cities for Medical Phone Operators
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $49,947
San Francisco: $49,400
Oakland: $48,359
San Jose, CA$49,947
San Francisco, CA$49,400
Oakland, CA$48,359
New York, NY$45,594
Paramus, NJ$45,040
Queens Village, NY$45,038
Passaic, NJ$45,000
Bergenfield, NJ$44,997
Stamford, CT$44,910
Huntington, NY$44,894
Newark, NJ$44,601
Bridgeport, CT$44,517
Vallejo, CA$44,439
New Brunswick, NJ$44,423
Petaluma, CA$44,399
Middlesex, NJ$44,324
Somerset, NJ$44,296
Santa Cruz, CA$44,245
Boston, MA$44,003
Monterey, CA$43,864
Seattle, WA$43,773
Santa Rosa, CA$43,765
Los Angeles, CA$43,753
Juneau, AK$43,651
Washington, DC$43,607
Orange, CA$43,466
Santa Ana, CA$43,361
Long Beach, CA$43,322
Anaheim, CA$43,314
Anchorage, AK$43,294
Santa Maria, CA$43,175
Everett, WA$43,167
Danbury, CT$43,028
Bremerton, WA$42,973
Tacoma, WA$42,831
New Suffolk, NY$42,830
Sacramento, CA$42,819
Santa Barbara, CA$42,775
Trenton, NJ$42,732
San Diego, CA$42,732
Brockton, MA$42,688
Fairbanks, AK$42,591
Lompoc, CA$42,490
Lowell, MA$42,458
Ventura, CA$42,451
Nashua, NH$42,443
Stockton, CA$42,439
Modesto, CA$42,150
Poughkeepsie, NY$42,063
Olympia, WA$41,987
Kennewick, WA$41,987
New Haven, CT$41,972
Lawrence, MA$41,829
Hartford, CT$41,789
Riverside, CA$41,781
New Bedford, MA$41,742
Richland, WA$41,742
Bakersfield, CA$41,686
San Bernardino, CA$41,671
New Britain, CT$41,667
Atlantic City, NJ$41,667
New London, CT$41,651
Norwich, CT$41,639
Portsmouth, NH$41,631
Boulder, CO$41,547
Portland, OR$41,492
Worcester, MA$41,488
Minneapolis, MN$41,366
Philadelphia, PA$41,310
Honolulu, HI$41,180
Saint Paul, MN$41,161
Vineland, NJ$41,152
Providence, RI$41,037
Chicago, IL$40,922
Bellingham, WA$40,875
Springfield, MA$40,843
Baltimore, MD$40,831
Chico, CA$40,732
Pittsfield, MA$40,625
Manchester, NH$40,550
Spokane, WA$40,376
Denver, CO$40,372
Albany, NY$40,186
Troy, NY$40,170
Nassau, NY$40,127
Schenectady, NY$40,087
Wilmington, DE$40,055
Burlington, VT$39,999
Salem, OR$39,984
Portland, ME$39,861
Yakima, WA$39,821
Rochester, MN$39,698
Reno, NV$39,679
Fresno, CA$39,679
Milwaukee, WI$39,643
Detroit, MI$39,603
Ann Arbor, MI$39,597
Allentown, PA$39,592
Colorado Springs, CO$39,524
Syracuse, NY$39,504
Carson City, NV$39,504
Houston, TX$39,449
Eugene, OR$39,429
Gary, IN$39,382
Springfield, OR$39,350
Bismarck, ND$39,342
Galveston, TX$39,314
Medford, OR$39,255
Fort Collins, CO$39,239
Concord, NH$39,219
Austin, TX$39,207
Mesa, AZ$39,124
Reading, PA$39,120
Phoenix, AZ$39,116
Dallas, TX$39,105
Saint Cloud, MN$39,066
Madison, WI$39,013
Utica, NY$38,907
Rochester, NY$38,843
Des Moines, IA$38,839
Raleigh, NC$38,835
Atlanta, GA$38,776
Battle Creek, MI$38,764
Salt Lake City, UT$38,752
Lancaster, PA$38,693
Harrisburg, PA$38,637
Kansas City, MO$38,598
Champaign, IL$38,590
Kansas City, KS$38,590
Fort Worth, TX$38,586
Columbus, OH$38,579
Boca Raton, FL$38,570
Pittsburgh, PA$38,554
Richmond, VA$38,538
Indianapolis, IN$38,530
Cleveland, OH$38,526
Las Vegas, NV$38,479
Cincinnati, OH$38,479
Petersburg, VA$38,419
Huntsville, AL$38,360
Lansing, MI$38,334
Lebanon, PA$38,328
Pueblo, CO$38,324
Appleton, WI$38,313
Buffalo, NY$38,297
Dayton, OH$38,285
Racine, WI$38,277
Charlotte, NC$38,273
Saint Louis, MO$38,261
York, PA$38,237
Elkhart, IN$38,237
Gastonia, NC$38,230
Billings, MT$38,220
Beaumont, TX$38,210
Lorain, OH$38,202
Benton Harbor, MI$38,194
Toledo, OH$38,186
Binghamton, NY$38,166
Rock Hill, SC$38,162
Rockford, IL$38,142
Springfield, IL$38,126
Elyria, OH$38,122
Fargo, ND$38,122
Flagstaff, AZ$38,095
Fort Lauderdale, FL$38,071
Duluth, MN$38,047
Miami, FL$38,047
Cheyenne, WY$38,019
Grand Forks, ND$38,019
Bangor, ME$37,932
Cedar Rapids, IA$37,889
Durham, NC$37,872
Louisville, KY$37,869
Grand Rapids, MI$37,861
Hialeah, FL$37,857
Casper, WY$37,802
Scranton, PA$37,754
New Orleans, LA$37,742
Virginia Beach, VA$37,738
Akron, OH$37,719
Peoria, IL$37,667
Sarasota, FL$37,659
Nashville, TN$37,631
Omaha, NE$37,631
Green Bay, WI$37,631
Baton Rouge, LA$37,612
Charleston, SC$37,604
Jamestown, NY$37,584
Davenport, IA$37,584
Tucson, AZ$37,564
Saint Petersburg, FL$37,540
Tampa, FL$37,532
Evansville, IN$37,509
Port Arthur, TX$37,509
Bradenton, FL$37,493
Santa Fe, NM$37,422
Orlando, FL$37,350
Clearwater, FL$37,338
Canton, OH$37,255
La Crosse, WI$37,255
Albuquerque, NM$37,231
Newport News, VA$37,227
High Point, NC$37,216
Ogden, UT$37,200
Corpus Christi, TX$37,168
Norfolk, VA$37,144
Laramie, WY$37,144
Rock Island, IL$37,121
Saginaw, MI$37,113
Jacksonville, FL$37,109
Salisbury, NC$37,101
Boise, ID$37,093
Moline, IL$37,073
Fort Myers, FL$37,061
Memphis, TN$37,053
Tulsa, OK$37,033
Waterloo, IA$37,010
Spartanburg, SC$36,970
Lincoln, NE$36,950
Fort Wayne, IN$36,942
Provo, UT$36,938
Cedar Falls, IA$36,891
San Antonio, TX$36,875
Greensboro, NC$36,859
South Bend, IN$36,855
Savannah, GA$36,812
Muskegon, MI$36,796
Birmingham, AL$36,792
Winston Salem, NC$36,772
Lake Charles, LA$36,677
Anderson, IN$36,669
Lexington, KY$36,657
Augusta, GA$36,645
Greenville, SC$36,645
Lima, OH$36,614
Wichita, KS$36,610
Tuscaloosa, AL$36,610
Columbia, SC$36,574
Springfield, OH$36,566
Asheville, NC$36,503
Bloomington, IN$36,475
Knoxville, TN$36,333
Shreveport, LA$36,329
Wilmington, NC$36,277
Roanoke, VA$36,277
Topeka, KS$36,206
Frankfort, KY$36,201
Oklahoma City, OK$36,174
Chillicothe, OH$36,158
Longview, TX$36,154
Melbourne, FL$36,150
Sioux Falls, SD$36,087
Mobile, AL$36,083
Terre Haute, IN$36,067
Altoona, PA$36,043
Amarillo, TX$36,016
Killeen, TX$36,004
Fayetteville, AR$35,972
Chattanooga, TN$35,960
Sioux City, IA$35,925
Idaho Falls, ID$35,917
Lynchburg, VA$35,885
Gainesville, FL$35,834
Portsmouth, OH$35,814
Little Rock, AR$35,806
Lafayette, LA$35,790
Youngstown, OH$35,790
Daytona Beach, FL$35,766
Clarksville, TN$35,762
Pensacola, FL$35,758
Temple, TX$35,756
Hopkinsville, KY$35,640
Erie, PA$35,632
Florence, SC$35,616
Charleston, WV$35,552
Great Falls, MT$35,533
Macon, GA$35,477
Tallahassee, FL$35,473
Fayetteville, NC$35,465
Waco, TX$35,457
Helena, MT$35,430
Pine Bluff, AR$35,415
Vincennes, IN$35,366
Lubbock, TX$35,350
Alamogordo, NM$35,327
Twin Falls, ID$35,291
Rapid City, SD$35,279
Jackson, MS$35,208
Huntington, WV$35,205
Greenville, MS$35,204
Parkersburg, WV$35,164
Montgomery, AL$35,156
Wichita Falls, TX$35,117
Springfield, MO$35,117
Biloxi, MS$35,097
Monroe, LA$35,057
Johnstown, PA$35,030
Sumter, SC$35,014
Columbus, GA$35,010
Pascagoula, MS$34,935
Abilene, TX$34,935
Kingsport, TN$34,832
Albany, GA$34,832
Gulfport, MS$34,820
Alexandria, LA$34,689
Fort Smith, AR$34,590
El Paso, TX$34,483
Las Cruces, NM$34,305
Harlingen, TX$34,204
Pocatello, ID$34,198
Florence, AL$34,147
Brownsville, TX$34,139
Mcallen, TX$34,056
Dothan, AL$34,000
Columbus, MS$33,765
Altus, OK$33,580
Lawton, OK$33,505
Pierre, SD$33,363
What Skills Can Increase a Medical Phone Operator's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 21.63% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Appointment Scheduling (Mentioned in 3.95% Job Postings): Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
Patient Registration (Mentioned in 1.89% Job Postings): Collecting, recording, maintaining, and verifying patient information to ensure its accuracy for a seamless billing process.
See More Skills
Skills
Demand Percentage
Customer Service
21.63%
Appointment Scheduling
3.95%
Patient Registration
1.89%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Medical Phone Operator's salary.
Clinical Support: Can increase your salary by up to 12%.
Commitment: Can increase your salary by up to 10%.
Eye Contact: Can increase your salary by up to 9%.
Skill
Salary
Salary % Increase
Clinical Support
$44,351
12%
Commitment
$43,559
10%
Eye Contact
$43,163
9%
Leadership
$41,975
6%
Initiative
$40,787
3%
Teamwork
$40,787
3%
Get Latest Data
Medical Phone Operator Salary by Industry: Top Paying Sectors
For Medical Phone Operator roles, the industry you choose can impact your earning potential
by as much as 35% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Healthcare,
offers compensation 15% above the average. Conversely,
Medical Phone Operator positions in Edu., Government & Nonprofitv typically offer lower base pay,
as this sector often view Medical Phone Operator as a support function rather than a direct revenue driver.
The top paying industry for a Medical Phone Operator
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$45,539
$22.0
15%
How Education impacts a Medical Phone Operator's Salary?
Your level of education can impact your salary potential.
While many Medical Phone Operators enter the field with a No Diploma degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Medical Phone Operator with a No Diploma is between
$36,986
and $39,180).
Medical Phone Operator Salaries by Degree Level
Typical Education for Medical Phone Operator
No Diploma1.2%
High School61.2%
Associates17.0%
Bachelors18.9%
Masters1.2%
Doctorate0.6%
view as table
Degree Level
% of user with this level of education
No Diploma
1.2%
High School
61.2%
Associates
17.0%
Bachelors
18.9%
Masters
1.2%
Doctorate
0.6%
view as graph
Medical Phone Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Medical Phone Operator's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$36,622
Average$39,600/year
$43,641
$3,052
Average$3,300/month
$3,637
$704
Average$762/week
$839
$18
Average$19/hour
$21
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$43,641
$3,637
$839
$21
Average
$39,600
$3,300
$762
$19
25th Percentile
$36,622
$3,052
$704
$18
Salaries of jobs related to Medical Phone Operator
Salaries for a Medical Phone Operator can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $36,120 in 2023
to around $35,970 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Medical Phone Operator salary trends,
.
Average Annual Salary of Medical Phone Operator Over Time
2022
$???
2023
$36,120
2024
$36,197
2025
$35,970
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$36,120
2024
$36,197
2025
$35,970
2026
View More
2027
View More
Most common benefits for Medical Phone Operator
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Medical Phone Operator
Here are companies hiring for Medical Phone Operator and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
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FAQ about Medical Phone Operator
1. What industry pays the highest salary for Medical Phone Operator?
The Healthcare industry offers the highest average compensation for Medical Phone Operator roles,
with salaries approximately 15% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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