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As of August 01, 2026, the average salary for a Support Services Specialist in Massachusetts is $80,947 per year, which breaks down to an hourly rate of $39.
However, a Support Services Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Support Services Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $92,862 | $7,739 | $1,786 | $45 |
| Average | $80,947 | $6,746 | $1,557 | $39 |
| 25th Percentile | $72,224 | $6,019 | $1,389 | $35 |
Beth Israel Lahey Health - Lawrence, MA
STR - Woburn, MA
Flik Hospitality Group - Devens, MA
Eliot Community Human Services - Braintree, MA
A Support Services Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Support Services Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Technical... Level Support Services Specialist | $69,483 |
| Support S... Level Support Services Specialist | $80,070 |
| Technical... Level Support Services Specialist | $94,006 |
| Technical... Level Support Services Specialist | $118,746 |
| Technical... Level Support Services Specialist | $84,427 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Support Services Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Support Services Specialist roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Aerospace & Defense sectors offer the strongest compensation, at 25% above the average. In contrast, Support Services Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Support Services Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Biotechnology | $101,183 | $49.0 | 25% |
| Aerospace & Defense | $93,089 | $45.0 | 15% |
| Energy & Utilities | $89,041 | $43.0 | 10% |
| Insurance | $89,041 | $43.0 | 10% |
| Internet | $89,041 | $43.0 | 10% |
Understanding how a Support Services Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $92,862 | $7,739 | $1,786 | $45 |
| Average | $80,947 | $6,746 | $1,557 | $39 |
| 25th Percentile | $72,224 | $6,019 | $1,389 | $35 |
Ready to take the next step in your career? Browse thousands of current Support Services Specialist job openings on our job board. Use the search bar below to find your perfect match.
Eliot Community Human Services
North Attleboro, MA
Eliot Community Human Services | North Attleboro, MA
Support Specialist - Brain Injury Services. North Attleboro. Join Eliot A Place to Belong, Grow, and Inspire Change. At Eliot, your work has purpose. You'l... more
6 Days Ago
Eliot Community Human Services
Stoughton, MA
Eliot Community Human Services | Stoughton, MA
Support Specialist - Brain Injury Services. At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience... more
7 Days Ago
Justice Resource Institute
Taunton, MA
Justice Resource Institute | Taunton, MA
Join JRI. Do you want to join a passionate team helping youth working with DMH to meet their goal. Do you want to achieve professional growth and success w... more
5 Days Ago
R.R. Donnelley
Boston, MA
R.R. Donnelley | Boston, MA
Company DescriptionWilliams Lea by RRD is a global business support services company with a strong legacy-over 200 years of experience delivering world-cla... more
7 Days Ago
Salem Hospital NSMC
Charlestown, MA
Salem Hospital NSMC | Charlestown, MA
Job Summary. Summary Responsible for assisting customers and addressing their inquiries, concerns, or issues. Serve as a primary point of contact between c... more
7 Days Ago
AgeSpan
Lawrence, MA
AgeSpan | Lawrence, MA
Job Description. Job Description. AgeSpanAbout Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions,... more
8 Days Ago
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