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As of August 01, 2026, the average salary for a Client Success Representative in Massachusetts is $72,335 per year, which breaks down to an hourly rate of $35.
However, a Client Success Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Client Success Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $84,161 | $7,013 | $1,618 | $40 |
| Average | $72,335 | $6,028 | $1,391 | $35 |
| 25th Percentile | $67,343 | $5,612 | $1,295 | $32 |
Law Office of Polly Tatum - Worcester, MA
Stropro - Dorchester, MA
Resource Innovations - Boston, MA
American Consumer Credit Counseling - Auburndale, MA
A Client Success Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Client Success Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Client Su... Level Client Success Representative | $71,465 |
| Account M... Level Client Success Representative | $85,932 |
| Account M... Level Client Success Representative | $108,590 |
| Account M... Level Client Success Representative | $137,015 |
| Account M... Level Client Success Representative | $170,182 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Client Success Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Client Success Representative roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 35% above the average. In contrast, Client Success Representative positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Client Success Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $97,652 | $47.0 | 35% |
| Financial Services | $94,035 | $45.0 | 30% |
| Internet | $90,419 | $43.0 | 25% |
| Energy & Utilities | $86,802 | $42.0 | 20% |
| Healthcare | $83,185 | $40.0 | 15% |
Understanding how a Client Success Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $84,161 | $7,013 | $1,618 | $40 |
| Average | $72,335 | $6,028 | $1,391 | $35 |
| 25th Percentile | $67,343 | $5,612 | $1,295 | $32 |
Ready to take the next step in your career? Browse thousands of current Client Success Representative job openings on our job board. Use the search bar below to find your perfect match.
UpdatePromise
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ADRM Careers
Woburn, MA
ADRM Careers | Woburn, MA
Job Description. Job Description. Description. ADRM is a leading physical security consulting firm with a bold vision to be the most trusted security firm ... more
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JM Pet Resort & Veterinary Clinic
Brockton, MA
JM Pet Resort & Veterinary Clinic | Brockton, MA
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ABCorp NA Inc.
West Roxbury, MA
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demandDrive
Waltham, MA
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Job Description. Job Description. About the Company. demandDrive is an industry-leading integrated sales and marketing agency with over 400 employees, head... more
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