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As of August 01, 2026, the average salary for a Customer Experience Assistant in the United States is $52,061 per year, which breaks down to an hourly rate of $25.
However, a Customer Experience Assistant's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Assistant Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $58,490 | $4,874 | $1,125 | $28 |
| Average | $52,061 | $4,338 | $1,001 | $25 |
| 25th Percentile | $48,811 | $4,068 | $939 | $23 |
PeopleCert - Columbus, OH
Lovesac - Columbus, OH
TJ Maxx - Columbus, OH
US Swim School Association - Columbus, OH
A Customer Experience Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Assistants. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Assistant roles, the industry you choose can affect earning potential by as much as 43% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Internet sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Experience Assistant positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Experience Assistant as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Pharmaceuticals | $62,474 | $30.0 | 20% |
| Internet | $59,870 | $29.0 | 15% |
| Energy & Utilities | $58,309 | $28.0 | 12% |
| Financial Services | $57,267 | $28.0 | 10% |
| Insurance | $57,267 | $28.0 | 10% |
Understanding how a Customer Experience Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $58,490 | $4,874 | $1,125 | $28 |
| Average | $52,061 | $4,338 | $1,001 | $25 |
| 25th Percentile | $48,811 | $4,068 | $939 | $23 |
Salaries for a Customer Experience Assistant can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $47,805 in 2023 to around $46,699 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Experience Assistant salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $47,805 |
| 2024 | $47,151 |
| 2025 | $46,699 |
| 2026 |
View More
|
| 2027 |
View More
|
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation PlanningHere are companies hiring for Customer Experience Assistant and their salaries, click below for more details.
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Ready to take the next step in your career? Browse thousands of current Customer Experience Assistant job openings on our job board. Use the search bar below to find your perfect match.
Darby Creek Trading
Columbus, OH
Darby Creek Trading | Columbus, OH
Job Description. Job Description. Customer Experience & Social Media Specialist. Full-Time | Darby Creek Trading. About Darby Creek Trading. At Darby Creek... more
7 Days Ago
Veterinary Emergency Group (VEG)
Columbus, OH
Veterinary Emergency Group (VEG) | Columbus, OH
Job Description. Job Description. ABOUT VEG. In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challeng... more
5 Days Ago
Bump Health
Columbus, OH
Bump Health | Columbus, OH
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide... more
5 Days Ago
J. C. Penney
Columbus, OH
J. C. Penney | Columbus, OH
J. C. Penney - - Responsibilities: Greet guests and deliver a welcoming front-desk experience. Accurately schedule appointments and process payments. Educa... more
7 Days Ago
TIBCO Software
Columbus, OH
TIBCO Software | Columbus, OH
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission... more
7 Days Ago
TRC Talent Solutions
Columbus, OH
TRC Talent Solutions | Columbus, OH
Job Description. Job Description. CUSTOMER SERVICE ASSISTANT. JOB DUTIES. Greets applicants, recipients, and visitors and provide necessary linkage with ap... more
5 Days Ago
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The Pharmaceuticals industry offers the highest average compensation for Customer Experience Assistant roles, with salaries approximately 20% above the market median.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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