Inbound Outbound Manager made a median salary around $94,084 in April, 2024.
The best-paid 25 percent made $108,520 probably that year, while the lowest-paid 25 percent made around $83,800.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
The states and districts that pay Inbound Outbound Manager the highest salary are District of Columbia (around $114,819)
, California (around $113,788), New Jersey (around $113,065), Alaska (around $112,343), and Massachusetts (around $112,240).
Frequently Asked Questions for Inbound Outbound Manager
Q:What is the salary range of Inbound Outbound Manager in Lafayette, LA?
A:In 2024
, the lowest-paid Inbound Outbound Manager in Lafayette, LA earned an average annual salary of $83,800
, while the highest-paid made $108,520.
Q:What is the salary for an Inbound Outbound Manager in California?
A:Inbound Outbound Manager employed in California earned an average salary of $113,788 in 2024.
Average Inbound Outbound Manager Pay vs. Other Jobs
The Inbound/Outbound Sales Agent II responds to customer inquiries using standard scripts, dialogues, or talking points. Makes and receives calls primarily focused on selling and promoting products or services. Being an Inbound/Outbound Sales Agent II obtains new orders and closes pending sales for products or services. Processes routine requests for information or services and transfers complex requests to support teams. In addition, Inbound/Outbound Sales Agent II identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound/Outbound Sales Agent II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Inbound/Outbound Sales Agent II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
The Inbound/Outbound Sales Agent I responds to customer inquiries using standard scripts, dialogues, or talking points. Makes and receives calls primarily focused on selling and promoting products or services. Being an Inbound/Outbound Sales Agent I obtains new orders and closes pending sales for products or services. Processes routine requests for information or services and transfers complex requests to support teams. In addition, Inbound/Outbound Sales Agent I identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound/Outbound Sales Agent I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
The Inbound/Outbound Sales Agent III responds to customer inquiries using standard scripts, dialogues, or talking points. Makes and receives calls primarily focused on selling and promoting products or services. Being an Inbound/Outbound Sales Agent III obtains new orders and closes pending sales for products or services. Processes routine requests for information or services and transfers complex requests to support teams. In addition, Inbound/Outbound Sales Agent III identifies opportunities to upsell additional products and tracks prospect interactions in the system. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound/Outbound Sales Agent III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as an Inbound/Outbound Sales Agent III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.
The Inbound/Outbound Sales Team Leader monitors and evaluates interactions, workflow, and metrics to meet performance standards and sales targets. Supervises contact center agents that make and receive calls focused on selling and promoting products or services. Being an Inbound/Outbound Sales Team Leader ensures that routine service requests are processed or redirected correctly. Coaches agents in best practices to respond to customer inquiries using scripts, dialogues, or talking points and how to identify opportunities to upsell additional products and services. In addition, Inbound/Outbound Sales Team Leader responds to and resolves escalated issues or transfers complex requests to appropriate support teams. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a head of a unit/department. The Inbound/Outbound Sales Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound/Outbound Sales Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.