Key Factors That Influence Tech Support Rep Salaries
A Tech Support Rep's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Tech Support Rep Salaries?
Experience is a primary driver of a Tech Support Rep's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $38,358
Early Career (1-2 years): $49,545
Mid-Level (2-4 years): $56,257
Senior-Level (5-8 years): $76,332
Expert (over 8 years): $89,941
Levels
Salary
Technical... Level Tech Support Rep
$38,358
Tech Supp... Level Tech Support Rep
$49,545
Technical... Level Tech Support Rep
$56,257
Technical... Level Tech Support Rep
$76,332
Technical... Level Tech Support Rep
$89,941
$38,3580 yr
$49,545< 2 yrs
$56,2572-4 yrs
$76,3325-8 yrs
$89,941> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Tech Support Rep Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Tech Support Reps.
For example, consider the average annual salaries in these key locations:
District of Columbia: $55,349.
California: $55,139.
Massachusetts: $54,405.
District of Columbia$55,349
California$55,139
Massachusetts$54,405
Washington$54,205
New Jersey$54,185
Alaska$54,115
Connecticut$53,425
New York$53,145
Hawaii$52,250
Rhode Island$51,830
Maryland$51,545
Minnesota$51,155
Colorado$51,005
Illinois$50,955
Oregon$50,765
Delaware$50,625
New Hampshire$50,537
Virginia$50,340
Pennsylvania$49,765
Nevada$49,475
North Dakota$49,381
Michigan$49,231
Wisconsin$49,176
Vermont$49,066
Texas$48,761
Maine$48,741
Arizona$48,711
Ohio$48,676
Georgia$48,216
Indiana$47,986
Wyoming$47,941
Utah$47,871
Iowa$47,841
Kansas$47,601
Louisiana$47,531
North Carolina$47,506
Missouri$47,496
Florida$47,301
Montana$47,196
Nebraska$47,096
Kentucky$47,041
South Carolina$46,841
Tennessee$46,716
Idaho$46,666
New Mexico$46,301
Oklahoma$46,221
Alabama$45,926
South Dakota$45,431
Arkansas$45,161
West Virginia$45,016
Mississippi$44,581
Top Paying Cities for Tech Support Reps
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $63,053
San Francisco: $62,363
Oakland: $61,048
San Jose, CA$63,053
San Francisco, CA$62,363
Oakland, CA$61,048
New York, NY$57,558
Paramus, NJ$56,859
Queens Village, NY$56,856
Passaic, NJ$56,809
Bergenfield, NJ$56,804
Stamford, CT$56,694
Huntington, NY$56,674
Newark, NJ$56,304
Bridgeport, CT$56,199
Vallejo, CA$56,099
New Brunswick, NJ$56,079
Petaluma, CA$56,049
Middlesex, NJ$55,954
Somerset, NJ$55,919
Santa Cruz, CA$55,854
Boston, MA$55,549
Monterey, CA$55,374
Seattle, WA$55,259
Santa Rosa, CA$55,249
Los Angeles, CA$55,234
Juneau, AK$55,104
Washington, DC$55,049
Orange, CA$54,871
Santa Ana, CA$54,739
Long Beach, CA$54,689
Anaheim, CA$54,679
Anchorage, AK$54,655
Santa Maria, CA$54,505
Everett, WA$54,495
Danbury, CT$54,319
Bremerton, WA$54,250
Tacoma, WA$54,070
New Suffolk, NY$54,069
Sacramento, CA$54,055
Santa Barbara, CA$54,000
Trenton, NJ$53,945
San Diego, CA$53,945
Brockton, MA$53,890
Fairbanks, AK$53,767
Lompoc, CA$53,640
Lowell, MA$53,599
Ventura, CA$53,590
Nashua, NH$53,580
Stockton, CA$53,575
Modesto, CA$53,210
Poughkeepsie, NY$53,100
Olympia, WA$53,005
Kennewick, WA$53,005
New Haven, CT$52,985
Lawrence, MA$52,805
Hartford, CT$52,755
Riverside, CA$52,745
New Bedford, MA$52,695
Richland, WA$52,695
Bakersfield, CA$52,625
San Bernardino, CA$52,605
New Britain, CT$52,600
Atlantic City, NJ$52,600
New London, CT$52,580
Norwich, CT$52,565
Portsmouth, NH$52,555
Boulder, CO$52,449
Portland, OR$52,380
Worcester, MA$52,375
Minneapolis, MN$52,220
Philadelphia, PA$52,150
Honolulu, HI$51,985
Saint Paul, MN$51,961
Vineland, NJ$51,950
Providence, RI$51,805
Chicago, IL$51,660
Bellingham, WA$51,600
Springfield, MA$51,560
Baltimore, MD$51,545
Chico, CA$51,420
Pittsfield, MA$51,285
Manchester, NH$51,190
Spokane, WA$50,970
Denver, CO$50,965
Albany, NY$50,730
Troy, NY$50,710
Nassau, NY$50,657
Schenectady, NY$50,605
Wilmington, DE$50,565
Burlington, VT$50,495
Salem, OR$50,475
Portland, ME$50,320
Yakima, WA$50,270
Rochester, MN$50,115
Reno, NV$50,090
Fresno, CA$50,090
Milwaukee, WI$50,045
Detroit, MI$49,995
Ann Arbor, MI$49,987
Allentown, PA$49,980
Colorado Springs, CO$49,895
Syracuse, NY$49,870
Carson City, NV$49,870
Houston, TX$49,800
Eugene, OR$49,775
Gary, IN$49,715
Springfield, OR$49,675
Bismarck, ND$49,665
Galveston, TX$49,630
Medford, OR$49,555
Fort Collins, CO$49,535
Concord, NH$49,510
Austin, TX$49,495
Mesa, AZ$49,391
Reading, PA$49,386
Phoenix, AZ$49,381
Dallas, TX$49,366
Saint Cloud, MN$49,318
Madison, WI$49,251
Utica, NY$49,116
Rochester, NY$49,036
Des Moines, IA$49,031
Raleigh, NC$49,026
Atlanta, GA$48,951
Battle Creek, MI$48,936
Salt Lake City, UT$48,921
Lancaster, PA$48,846
Harrisburg, PA$48,776
Kansas City, MO$48,726
Champaign, IL$48,716
Kansas City, KS$48,716
Fort Worth, TX$48,711
Columbus, OH$48,702
Boca Raton, FL$48,691
Pittsburgh, PA$48,671
Richmond, VA$48,651
Indianapolis, IN$48,641
Cleveland, OH$48,636
Las Vegas, NV$48,576
Cincinnati, OH$48,576
Petersburg, VA$48,501
Huntsville, AL$48,426
Lansing, MI$48,392
Lebanon, PA$48,386
Pueblo, CO$48,381
Appleton, WI$48,366
Buffalo, NY$48,346
Dayton, OH$48,331
Racine, WI$48,321
Charlotte, NC$48,316
Saint Louis, MO$48,301
York, PA$48,271
Elkhart, IN$48,271
Gastonia, NC$48,261
Billings, MT$48,249
Beaumont, TX$48,236
Lorain, OH$48,226
Benton Harbor, MI$48,216
Toledo, OH$48,206
Binghamton, NY$48,181
Rock Hill, SC$48,176
Rockford, IL$48,151
Springfield, IL$48,131
Elyria, OH$48,126
Fargo, ND$48,126
Flagstaff, AZ$48,091
Fort Lauderdale, FL$48,061
Duluth, MN$48,031
Miami, FL$48,031
Cheyenne, WY$47,996
Grand Forks, ND$47,996
Bangor, ME$47,886
Cedar Rapids, IA$47,831
Durham, NC$47,810
Louisville, KY$47,806
Grand Rapids, MI$47,796
Hialeah, FL$47,791
Casper, WY$47,721
Scranton, PA$47,661
New Orleans, LA$47,646
Virginia Beach, VA$47,641
Akron, OH$47,616
Peoria, IL$47,551
Sarasota, FL$47,541
Nashville, TN$47,506
Omaha, NE$47,506
Green Bay, WI$47,506
Baton Rouge, LA$47,481
Charleston, SC$47,471
Jamestown, NY$47,446
Davenport, IA$47,446
Tucson, AZ$47,421
Saint Petersburg, FL$47,391
Tampa, FL$47,381
Evansville, IN$47,351
Port Arthur, TX$47,351
Bradenton, FL$47,331
Santa Fe, NM$47,241
Orlando, FL$47,151
Clearwater, FL$47,136
Canton, OH$47,031
La Crosse, WI$47,031
Albuquerque, NM$47,001
Newport News, VA$46,996
High Point, NC$46,981
Ogden, UT$46,961
Corpus Christi, TX$46,921
Norfolk, VA$46,891
Laramie, WY$46,891
Rock Island, IL$46,861
Saginaw, MI$46,851
Jacksonville, FL$46,846
Salisbury, NC$46,836
Boise, ID$46,826
Moline, IL$46,801
Fort Myers, FL$46,786
Memphis, TN$46,776
Tulsa, OK$46,751
Waterloo, IA$46,721
Spartanburg, SC$46,671
Lincoln, NE$46,646
Fort Wayne, IN$46,636
Provo, UT$46,631
Cedar Falls, IA$46,571
San Antonio, TX$46,551
Greensboro, NC$46,531
South Bend, IN$46,526
Savannah, GA$46,471
Muskegon, MI$46,451
Birmingham, AL$46,446
Winston Salem, NC$46,422
Lake Charles, LA$46,301
Anderson, IN$46,291
Lexington, KY$46,276
Augusta, GA$46,261
Greenville, SC$46,261
Lima, OH$46,221
Wichita, KS$46,216
Tuscaloosa, AL$46,216
Columbia, SC$46,171
Springfield, OH$46,161
Asheville, NC$46,081
Bloomington, IN$46,046
Knoxville, TN$45,866
Shreveport, LA$45,861
Wilmington, NC$45,796
Roanoke, VA$45,796
Topeka, KS$45,706
Frankfort, KY$45,701
Oklahoma City, OK$45,666
Chillicothe, OH$45,646
Longview, TX$45,641
Melbourne, FL$45,636
Sioux Falls, SD$45,556
Mobile, AL$45,551
Terre Haute, IN$45,531
Altoona, PA$45,501
Amarillo, TX$45,466
Killeen, TX$45,451
Fayetteville, AR$45,411
Chattanooga, TN$45,396
Sioux City, IA$45,351
Idaho Falls, ID$45,341
Lynchburg, VA$45,301
Gainesville, FL$45,236
Portsmouth, OH$45,211
Little Rock, AR$45,201
Lafayette, LA$45,181
Youngstown, OH$45,181
Daytona Beach, FL$45,151
Clarksville, TN$45,146
Pensacola, FL$45,141
Temple, TX$45,138
Hopkinsville, KY$44,991
Erie, PA$44,981
Florence, SC$44,961
Charleston, WV$44,881
Great Falls, MT$44,856
Macon, GA$44,786
Tallahassee, FL$44,781
Fayetteville, NC$44,771
Waco, TX$44,761
Helena, MT$44,726
Pine Bluff, AR$44,707
Vincennes, IN$44,646
Lubbock, TX$44,626
Alamogordo, NM$44,596
Twin Falls, ID$44,551
Rapid City, SD$44,536
Jackson, MS$44,446
Huntington, WV$44,443
Greenville, MS$44,441
Parkersburg, WV$44,390
Montgomery, AL$44,381
Wichita Falls, TX$44,331
Springfield, MO$44,331
Biloxi, MS$44,306
Monroe, LA$44,257
Johnstown, PA$44,222
Sumter, SC$44,202
Columbus, GA$44,197
Pascagoula, MS$44,102
Abilene, TX$44,102
Kingsport, TN$43,972
Albany, GA$43,972
Gulfport, MS$43,957
Alexandria, LA$43,792
Fort Smith, AR$43,667
El Paso, TX$43,532
Las Cruces, NM$43,307
Harlingen, TX$43,180
Pocatello, ID$43,172
Florence, AL$43,107
Brownsville, TX$43,097
Mcallen, TX$42,992
Dothan, AL$42,922
Columbus, MS$42,625
Altus, OK$42,392
Lawton, OK$42,297
Pierre, SD$42,117
What Skills Can Increase a Tech Support Rep's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 14.99% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Call Center (Mentioned in 2.08% Job Postings): A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
Android (Mentioned in 1% Job Postings): Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
See More Skills
Skills
Demand Percentage
Customer Service
14.99%
Call Center
2.08%
Android
1%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Tech Support Rep's salary.
Project Management: Can increase your salary by up to 24%.
Computer Science: Can increase your salary by up to 17%.
Consulting: Can increase your salary by up to 16%.
Skill
Salary
Salary % Increase
Project Management
$61,988
24%
Computer Science
$58,489
17%
Consulting
$57,989
16%
Analysis
$57,489
15%
Presentation
$57,489
15%
Networking
$56,489
13%
Get Latest Data
Tech Support Rep Salary by Industry: Top Paying Sectors
For Tech Support Rep roles, the industry you choose can affect earning potential
by as much as 50% (the gap between the highest and lowest paying industries).
Data shows that the Software & Networking and Biotechnology
sectors offer the strongest compensation, at 25% above the average.
In contrast, Tech Support Rep positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay,
as these industries often view Tech Support Rep as a support function rather than a direct revenue driver.
The top paying industries for a Tech Support Rep
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Software & Networking
$62,488
$30.0
25%
Biotechnology
$59,988
$29.0
20%
Pharmaceuticals
$59,988
$29.0
20%
Energy & Utilities
$57,489
$28.0
15%
Chemicals
$54,989
$26.0
10%
How Education impacts a Tech Support Rep's Salary?
Your level of education can impact your salary potential.
While many Tech Support Reps enter the field with a No Diploma degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Tech Support Rep with a No Diploma is between
$45,305
and $48,465).
Tech Support Rep Salaries by Degree Level
Typical Education for Tech Support Rep
No Diploma100.0%
High School100.0%
Associates0.0%
Bachelors0.0%
Masters0.0%
Doctorate0.0%
view as table
Degree Level
% of user with this level of education
No Diploma
100.0%
High School
100.0%
Associates
0.0%
Bachelors
0.0%
Masters
0.0%
Doctorate
0.0%
view as graph
Tech Support Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Tech Support Rep's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Salaries for a Tech Support Rep can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $45,487 in 2023
to around $45,423 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Tech Support Rep salary trends,
.
Average Annual Salary of Tech Support Rep Over Time
2022
$???
2023
$45,487
2024
$45,600
2025
$45,423
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$45,487
2024
$45,600
2025
$45,423
2026
View More
2027
View More
Most common benefits for Tech Support Rep
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Common company salaries for Tech Support Rep
Here are companies hiring for Tech Support Rep and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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