Commercial Insurance Customer Service Representative Salary in the United States
How much does a Commercial Insurance Customer Service Representative make in the United States?
As of August 01, 2026, the average salary for a Commercial Insurance Customer Service Representative in the United States is $47,751 per year, which breaks down to an hourly rate of $23.
However, a Commercial Insurance Customer Service Representative's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $54,810
Majority Range (25th-75th percentile): $43,858 to $51,446
Key Factors That Influence Commercial Insurance Customer Service Representative Salaries
A Commercial Insurance Customer Service Representative's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
How Experience Level Affects Commercial Insurance Customer Service Representative Salaries?
Experience is a primary driver of a Commercial Insurance Customer Service Representative's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here’s how the average salary grows at different career stages:
Entry-Level (less than 1 year): $37,889
Early Career (1-2 years): $48,021
Mid-Level (2-4 years): $53,428
Senior-Level (5-8 years): $75,841
Expert (over 8 years): $105,602
Levels
Salary
Insurance... Level Commercial Insurance Customer Service Representative
$37,889
Commercia... Level Commercial Insurance Customer Service Representative
$48,021
Insurance... Level Commercial Insurance Customer Service Representative
$53,428
Insurance... Level Commercial Insurance Customer Service Representative
$75,841
Insurance... Level Commercial Insurance Customer Service Representative
$105,602
$37,8890 yr
$48,021< 2 yrs
$53,4282-4 yrs
$75,8415-8 yrs
$105,602> 8 yrs
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What Am I Worth?
How Do Commercial Insurance Customer Service Representative Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Commercial Insurance Customer Service Representatives.
For example, consider the average annual salaries in these key locations:
District of Columbia: $52,869.
California: $52,669.
Massachusetts: $51,967.
District of Columbia$52,869
California$52,669
Massachusetts$51,967
Washington$51,776
New Jersey$51,757
Alaska$51,690
Connecticut$51,031
New York$50,764
Hawaii$49,909
Rhode Island$49,508
Maryland$49,236
Minnesota$48,863
Colorado$48,720
Illinois$48,672
Oregon$48,491
Delaware$48,357
New Hampshire$48,273
Virginia$48,085
Pennsylvania$47,536
Nevada$47,259
North Dakota$47,168
Michigan$47,025
Wisconsin$46,972
Vermont$46,867
Texas$46,576
Maine$46,557
Arizona$46,528
Ohio$46,495
Georgia$46,055
Indiana$45,836
Wyoming$45,793
Utah$45,726
Iowa$45,697
Kansas$45,468
Louisiana$45,401
North Carolina$45,377
Missouri$45,368
Florida$45,182
Montana$45,081
Nebraska$44,986
Kentucky$44,933
South Carolina$44,742
Tennessee$44,623
Idaho$44,575
New Mexico$44,227
Oklahoma$44,150
Alabama$43,868
South Dakota$43,396
Arkansas$43,138
West Virginia$42,999
Mississippi$42,584
Top Paying Cities for Commercial Insurance Customer Service Representatives
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $60,228
San Francisco: $59,568
Oakland: $58,313
San Jose, CA$60,228
San Francisco, CA$59,568
Oakland, CA$58,313
New York, NY$54,980
Paramus, NJ$54,311
Queens Village, NY$54,309
Passaic, NJ$54,263
Bergenfield, NJ$54,259
Stamford, CT$54,154
Huntington, NY$54,134
Newark, NJ$53,782
Bridgeport, CT$53,681
Vallejo, CA$53,586
New Brunswick, NJ$53,567
Petaluma, CA$53,538
Middlesex, NJ$53,447
Somerset, NJ$53,414
Santa Cruz, CA$53,352
Boston, MA$53,060
Monterey, CA$52,893
Seattle, WA$52,784
Santa Rosa, CA$52,774
Los Angeles, CA$52,760
Juneau, AK$52,635
Washington, DC$52,583
Orange, CA$52,413
Santa Ana, CA$52,287
Long Beach, CA$52,239
Anaheim, CA$52,230
Anchorage, AK$52,206
Santa Maria, CA$52,062
Everett, WA$52,053
Danbury, CT$51,885
Bremerton, WA$51,819
Tacoma, WA$51,647
New Suffolk, NY$51,646
Sacramento, CA$51,633
Santa Barbara, CA$51,580
Trenton, NJ$51,528
San Diego, CA$51,528
Brockton, MA$51,475
Fairbanks, AK$51,358
Lompoc, CA$51,236
Lowell, MA$51,198
Ventura, CA$51,189
Nashua, NH$51,179
Stockton, CA$51,174
Modesto, CA$50,826
Poughkeepsie, NY$50,721
Olympia, WA$50,630
Kennewick, WA$50,630
New Haven, CT$50,611
Lawrence, MA$50,439
Hartford, CT$50,391
Riverside, CA$50,382
New Bedford, MA$50,334
Richland, WA$50,334
Bakersfield, CA$50,267
San Bernardino, CA$50,248
New Britain, CT$50,243
Atlantic City, NJ$50,243
New London, CT$50,224
Norwich, CT$50,210
Portsmouth, NH$50,200
Boulder, CO$50,099
Portland, OR$50,033
Worcester, MA$50,028
Minneapolis, MN$49,880
Philadelphia, PA$49,813
Honolulu, HI$49,656
Saint Paul, MN$49,633
Vineland, NJ$49,622
Providence, RI$49,484
Chicago, IL$49,345
Bellingham, WA$49,288
Springfield, MA$49,250
Baltimore, MD$49,236
Chico, CA$49,116
Pittsfield, MA$48,987
Manchester, NH$48,897
Spokane, WA$48,687
Denver, CO$48,682
Albany, NY$48,457
Troy, NY$48,438
Nassau, NY$48,387
Schenectady, NY$48,338
Wilmington, DE$48,300
Burlington, VT$48,233
Salem, OR$48,214
Portland, ME$48,066
Yakima, WA$48,018
Rochester, MN$47,870
Reno, NV$47,846
Fresno, CA$47,846
Milwaukee, WI$47,803
Detroit, MI$47,755
Ann Arbor, MI$47,747
Allentown, PA$47,741
Colorado Springs, CO$47,660
Syracuse, NY$47,636
Carson City, NV$47,636
Houston, TX$47,569
Eugene, OR$47,545
Gary, IN$47,488
Springfield, OR$47,450
Bismarck, ND$47,440
Galveston, TX$47,407
Medford, OR$47,335
Fort Collins, CO$47,316
Concord, NH$47,292
Austin, TX$47,278
Mesa, AZ$47,178
Reading, PA$47,173
Phoenix, AZ$47,168
Dallas, TX$47,154
Saint Cloud, MN$47,108
Madison, WI$47,044
Utica, NY$46,915
Rochester, NY$46,839
Des Moines, IA$46,834
Raleigh, NC$46,829
Atlanta, GA$46,757
Battle Creek, MI$46,743
Salt Lake City, UT$46,729
Lancaster, PA$46,657
Harrisburg, PA$46,590
Kansas City, MO$46,543
Champaign, IL$46,533
Kansas City, KS$46,533
Fort Worth, TX$46,528
Columbus, OH$46,520
Boca Raton, FL$46,509
Pittsburgh, PA$46,490
Richmond, VA$46,471
Indianapolis, IN$46,461
Cleveland, OH$46,457
Las Vegas, NV$46,399
Cincinnati, OH$46,399
Petersburg, VA$46,328
Huntsville, AL$46,256
Lansing, MI$46,224
Lebanon, PA$46,218
Pueblo, CO$46,213
Appleton, WI$46,199
Buffalo, NY$46,180
Dayton, OH$46,165
Racine, WI$46,156
Charlotte, NC$46,151
Saint Louis, MO$46,137
York, PA$46,108
Elkhart, IN$46,108
Gastonia, NC$46,099
Billings, MT$46,087
Beaumont, TX$46,075
Lorain, OH$46,065
Benton Harbor, MI$46,055
Toledo, OH$46,046
Binghamton, NY$46,022
Rock Hill, SC$46,017
Rockford, IL$45,993
Springfield, IL$45,974
Elyria, OH$45,970
Fargo, ND$45,970
Flagstaff, AZ$45,936
Fort Lauderdale, FL$45,907
Duluth, MN$45,879
Miami, FL$45,879
Cheyenne, WY$45,845
Grand Forks, ND$45,845
Bangor, ME$45,740
Cedar Rapids, IA$45,688
Durham, NC$45,668
Louisville, KY$45,664
Grand Rapids, MI$45,654
Hialeah, FL$45,650
Casper, WY$45,583
Scranton, PA$45,525
New Orleans, LA$45,511
Virginia Beach, VA$45,506
Akron, OH$45,482
Peoria, IL$45,420
Sarasota, FL$45,411
Nashville, TN$45,377
Omaha, NE$45,377
Green Bay, WI$45,377
Baton Rouge, LA$45,354
Charleston, SC$45,344
Jamestown, NY$45,320
Davenport, IA$45,320
Tucson, AZ$45,296
Saint Petersburg, FL$45,268
Tampa, FL$45,258
Evansville, IN$45,229
Port Arthur, TX$45,229
Bradenton, FL$45,210
Santa Fe, NM$45,124
Orlando, FL$45,038
Clearwater, FL$45,024
Canton, OH$44,924
La Crosse, WI$44,924
Albuquerque, NM$44,895
Newport News, VA$44,890
High Point, NC$44,876
Ogden, UT$44,857
Corpus Christi, TX$44,819
Norfolk, VA$44,790
Laramie, WY$44,790
Rock Island, IL$44,761
Saginaw, MI$44,752
Jacksonville, FL$44,747
Salisbury, NC$44,738
Boise, ID$44,728
Moline, IL$44,704
Fort Myers, FL$44,690
Memphis, TN$44,680
Tulsa, OK$44,656
Waterloo, IA$44,628
Spartanburg, SC$44,580
Lincoln, NE$44,556
Fort Wayne, IN$44,547
Provo, UT$44,542
Cedar Falls, IA$44,484
San Antonio, TX$44,465
Greensboro, NC$44,446
South Bend, IN$44,441
Savannah, GA$44,389
Muskegon, MI$44,370
Birmingham, AL$44,365
Winston Salem, NC$44,342
Lake Charles, LA$44,227
Anderson, IN$44,217
Lexington, KY$44,203
Augusta, GA$44,188
Greenville, SC$44,188
Lima, OH$44,150
Wichita, KS$44,145
Tuscaloosa, AL$44,145
Columbia, SC$44,102
Springfield, OH$44,093
Asheville, NC$44,017
Bloomington, IN$43,983
Knoxville, TN$43,811
Shreveport, LA$43,806
Wilmington, NC$43,744
Roanoke, VA$43,744
Topeka, KS$43,658
Frankfort, KY$43,653
Oklahoma City, OK$43,620
Chillicothe, OH$43,601
Longview, TX$43,596
Melbourne, FL$43,592
Sioux Falls, SD$43,515
Mobile, AL$43,510
Terre Haute, IN$43,491
Altoona, PA$43,463
Amarillo, TX$43,429
Killeen, TX$43,415
Fayetteville, AR$43,377
Chattanooga, TN$43,362
Sioux City, IA$43,319
Idaho Falls, ID$43,310
Lynchburg, VA$43,272
Gainesville, FL$43,210
Portsmouth, OH$43,186
Little Rock, AR$43,176
Lafayette, LA$43,157
Youngstown, OH$43,157
Daytona Beach, FL$43,128
Clarksville, TN$43,124
Pensacola, FL$43,119
Temple, TX$43,115
Hopkinsville, KY$42,976
Erie, PA$42,966
Florence, SC$42,947
Charleston, WV$42,870
Great Falls, MT$42,847
Macon, GA$42,780
Tallahassee, FL$42,775
Fayetteville, NC$42,765
Waco, TX$42,756
Helena, MT$42,722
Pine Bluff, AR$42,704
Vincennes, IN$42,646
Lubbock, TX$42,627
Alamogordo, NM$42,598
Twin Falls, ID$42,555
Rapid City, SD$42,541
Jackson, MS$42,455
Huntington, WV$42,452
Greenville, MS$42,450
Parkersburg, WV$42,402
Montgomery, AL$42,393
Wichita Falls, TX$42,345
Springfield, MO$42,345
Biloxi, MS$42,321
Monroe, LA$42,274
Johnstown, PA$42,240
Sumter, SC$42,221
Columbus, GA$42,216
Pascagoula, MS$42,126
Abilene, TX$42,126
Kingsport, TN$42,001
Albany, GA$42,001
Gulfport, MS$41,987
Alexandria, LA$41,830
Fort Smith, AR$41,710
El Paso, TX$41,581
Las Cruces, NM$41,366
Harlingen, TX$41,245
Pocatello, ID$41,237
Florence, AL$41,175
Brownsville, TX$41,166
Mcallen, TX$41,066
Dothan, AL$40,999
Columbus, MS$40,715
Altus, OK$40,493
Lawton, OK$40,402
Pierre, SD$40,230
What Skills Can Increase a Commercial Insurance Customer Service Representative's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 29.53% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Insurance Industry (Mentioned in 3.01% Job Postings): The insurance industry comprises companies and people who develop insurance policies, and sell, administrate, and regulate them.
Career Development (Mentioned in 1.5% Job Postings): Refers to the process an individual may undergo to evolve their occupational status. It is the process of making decisions for long term learning, to align personal needs of physical or psychological fulfillment with career advancement opportunities.
See More Skills
Skills
Demand Percentage
Customer Service
29.53%
Insurance Industry
3.01%
Career Development
1.5%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Commercial Insurance Customer Service Representative's salary.
Conceptual Thinking: Can increase your salary by up to 49%.
Career Development: Can increase your salary by up to 29%.
Agency Management: Can increase your salary by up to 25%.
Skill
Salary
Salary % Increase
Conceptual Thinking
$71,148
49%
Career Development
$61,598
29%
Agency Management
$59,688
25%
Security Clearance
$56,346
18%
Decision Making
$54,436
14%
Leadership
$53,003
11%
Get Latest Data
Commercial Insurance Customer Service Representative Salary by Industry: Top Paying Sectors
For Commercial Insurance Customer Service Representative roles, the industry you choose can affect earning potential
by as much as 40% (the gap between the highest and lowest paying industries).
Data shows that the Edu., Gov't. & Nonprofit and Financial Services
sectors offer the strongest compensation, at 20% above the average.
In contrast, Commercial Insurance Customer Service Representative positions in Business Services or Healthcare typically offer lower base pay,
as these industries often view Commercial Insurance Customer Service Representative as a support function rather than a direct revenue driver.
The top paying industries for a Commercial Insurance Customer Service Representative
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Edu., Gov't. & Nonprofit
$57,301
$28.0
20%
Financial Services
$52,526
$25.0
10%
Commercial Insurance Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Commercial Insurance Customer Service Representative's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$43,858
Average$47,751/year
$51,446
$3,655
Average$3,979/month
$4,287
$843
Average$918/week
$989
$21
Average$23/hour
$25
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$51,446
$4,287
$989
$25
Average
$47,751
$3,979
$918
$23
25th Percentile
$43,858
$3,655
$843
$21
Salaries of jobs related to Commercial Insurance Customer Service Representative
Salary Trends for Commercial Insurance Customer Service Representative
Salaries for a Commercial Insurance Customer Service Representative can change over time,
reflecting shifts in market demand and the overall economy.
The median salary increased from $42,229 in 2023
to around $42,366 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Commercial Insurance Customer Service Representative salary trends,
.
Average Annual Salary of Commercial Insurance Customer Service Representative Over Time
2022
$???
2023
$42,229
2024
$42,670
2025
$42,366
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$42,229
2024
$42,670
2025
$42,366
2026
View More
2027
View More
Most common benefits for Commercial Insurance Customer Service Representative
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Common company salaries for Commercial Insurance Customer Service Representative
Here are companies hiring for Commercial Insurance Customer Service Representative and their salaries, click below for more details.
K
$114,295/per year
Kpmg Us LLP
Business Services
the United States
W
$114,096/per year
Warner Bros Discovery
Business Services
the United States
D
$111,927/per year
Dentsu International Ltd
Business Services
the United States
G
$111,873/per year
GroupM Worldwide Inc
Business Services
the United States
C
$111,651/per year
CoWorx Staffing
Business Services
the United States
C
$110,194/per year
Contemporary Services Corp
Business Services
the United States
S
$107,128/per year
Showcase Cinemas
Business Services
the United States
A
$106,429/per year
Amentum Services Inc
Business Services
the United States
A
$106,199/per year
Allied Universal Security Services LLC
Business Services
the United States
S
$106,104/per year
Sodexo USA
Business Services
the United States
J
$105,192/per year
JLL Technologies
Business Services
the United States
I
$104,478/per year
Intact Insurance Group USA LLC
Business Services
the United States
N
$101,619/per year
NielsenIQ
Business Services
the United States
T
$101,470/per year
The Leading Edge Alliance
Business Services
the United States
H
$101,308/per year
Honeywell UOP
Business Services
the United States
R
$97,720/per year
Reeve & Associates
Business Services
the United States
M
$97,584/per year
ManpowerGroup Global Inc
Business Services
the United States
F
$95,980/per year
Financial Sys Nco
Business Services
the United States
A
$95,314/per year
Arrow Global Ltd
Business Services
the United States
C
$94,777/per year
CarMax Enterprise Services LLC
Business Services
the United States
D
$94,479/per year
DZConneX
Business Services
the United States
A
$93,802/per year
Adecco Staffing, USA
Business Services
the United States
R
$92,937/per year
Resource MFG
Business Services
the United States
Z
$92,774/per year
Zachry Brands Inc
Business Services
the United States
G
$88,138/per year
Greystar Worldwide LLC
Business Services
the United States
Find Your Next Commercial Insurance Customer Service Representative Job
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Account Specialist Financial Services $17.00-$18.50 per hour, Depending on Experience Monday-Sunday, 8-Hour Shift Between 7:00am-10:00pm Columbus, Ohio (on...
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Customer Service RepresentativeAre you an organized, detail-oriented professional looking to elevate your career in logistics. Spartan Logistics is seeking...
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Location:1428 W Broad St, Columbus, Ohio 43222 United States of America Are you a people person. Do you love helping others. U-Haul is in search of friendl...
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Job DutiesPlaces customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit thro...
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Customer Service Representative at Pet Palace Columbus AirportSomeone who can make every client feel like a VIP (Very Important Pet-parent).Are you part co...
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FAQ about Commercial Insurance Customer Service Representative
1. What industry pays the highest salary for Commercial Insurance Customer Service Representative?
The Edu., Gov't. & Nonprofit industry offers the highest average compensation for Commercial Insurance Customer Service Representative roles,
with salaries approximately 20% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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