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As of August 01, 2026, the average salary for a Customer Account Specialist in North Carolina is $40,504 per year, which breaks down to an hourly rate of $19.
However, a Customer Account Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Account Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $42,811 | $3,568 | $823 | $21 |
| Average | $40,504 | $3,375 | $779 | $19 |
| 25th Percentile | $38,232 | $3,186 | $735 | $18 |
Addison Group - Gastonia, NC
Uniti Group Inc - Albemarle, NC
Uniti Group Inc - Boone, NC
Uniti Group Inc - Elizabeth City, NC
A Customer Account Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Account Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Entry Level Customer Account Specialist | $39,967 |
| Intermediate Level Customer Account Specialist | $40,030 |
| Senior Level Customer Account Specialist | $41,291 |
| Specialist Level Customer Account Specialist | $41,884 |
| Expert Level Customer Account Specialist | $41,958 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Account Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Account Specialist roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Financial Services, offers compensation 20% above the average. Conversely, Customer Account Specialist positions in Business Services typically offer lower base pay, as this sector often view Customer Account Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $48,604 | $23.0 | 20% |
Understanding how a Customer Account Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $42,811 | $3,568 | $823 | $21 |
| Average | $40,504 | $3,375 | $779 | $19 |
| 25th Percentile | $38,232 | $3,186 | $735 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Account Specialist job openings on our job board. Use the search bar below to find your perfect match.
Uniti Group Inc
Franklin, NC
Uniti Group Inc | Franklin, NC
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Paid training / Health-Dental-Vision-Life-AD&D / 401(k) / Flexible spending account ... more
6 Days Ago
Uniti Group Inc
Havelock, NC
Uniti Group Inc | Havelock, NC
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Paid training / Health-Dental-Vision-Life-AD&D / 401(k) / Flexible spending account ... more
6 Days Ago
Uniti Group Inc
Hendersonville, NC
Uniti Group Inc | Hendersonville, NC
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Paid training / Health-Dental-Vision-Life-AD&D / 401(k) / Flexible spending account ... more
6 Days Ago
Uniti Group Inc
Hope Mills, NC
Uniti Group Inc | Hope Mills, NC
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Paid training / Health-Dental-Vision-Life-AD&D / 401(k) / Flexible spending account ... more
6 Days Ago
Uniti Group Inc
Leland, NC
Uniti Group Inc | Leland, NC
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Paid training / Health-Dental-Vision-Life-AD&D / 401(k) / Flexible spending account ... more
6 Days Ago
Uniti Group Inc
Mount Airy, NC
Uniti Group Inc | Mount Airy, NC
[Customer Service Rep / Remote] - Anywhere in U.S. / Competitive Pay / Paid training / Health-Dental-Vision-Life-AD&D / 401(k) / Flexible spending account ... more
6 Days Ago
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