Customer Communications Manager Salary in the United States

How much does a Customer Communications Manager make in the United States?

As of February 01, 2026, the average salary for a Customer Communications Manager in the United States is $118,111 per year, which breaks down to an hourly rate of $57.

However, a Customer Communications Manager's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $136,654
  • Majority Range (25th-75th percentile): $105,817 to $127,817
  • Entry-Level (10th percentile): $94,624
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View as table View as graph 25% $105,817 10% $94,624 90% $136,654 75% $127,817 $118,111 50%(Median) Didn’t find job title? Click

Customer Communications Manager Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $127,817 $10,651 $2,458 $61
Average $118,111 $9,843 $2,271 $57
25th Percentile $105,817 $8,818 $2,035 $51
Check out Customer Communications Manager Job Openings in the United States
Strategic Communications Manager

Guidehouse - HUNTSVILLE, AL

Senior Communications Security Manager

UICGS and Bowhead Family of Companies - ARLINGTON, VA

Satellite Communications Subject Matter Expert Project Manager

Analytic Services Inc - ARLINGTON, VA

Operations Customer Service Delivery Manager

GovCIO - BETHESDA, MD

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Key Factors That Influence Customer Communications Manager Salaries

A Customer Communications Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Communications Manager Salaries?

Experience is a primary driver of a Customer Communications Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $114,522
  • Early Career (1-2 years): $149,391
  • Mid-Level (2-4 years): $118,964
  • Senior-Level (5-8 years): $175,814
  • Expert (over 8 years): $236,341
Levels Salary
Communica... Level Customer Communications Manager$114,522
Communica... Level Customer Communications Manager$149,391
Customer ... Level Customer Communications Manager$118,964
Communica... Level Customer Communications Manager$175,814
VP of Com... Level Customer Communications Manager$236,341
$114,522 0 yr
$149,391 < 2 yrs
$118,964 2-4 yrs
$175,814 5-8 yrs
$236,341 > 8 yrs
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What Am I Worth?

How Do Customer Communications Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Communications Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $130,772.
  • California: $130,276.
  • Massachusetts: $128,540.

Top Paying Cities for Customer Communications Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $148,973
  • San Francisco: $147,509
  • Oakland: $144,237

What Skills Can Increase a Customer Communications Manager's Salary?

Demanded Skills for the Role:

  • Leadership (Mentioned in 7.72% Job Postings): Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.
  • Strategic Communication (Mentioned in 3.02% Job Postings): Strategic communication refers to policy-making and guidance for consistent information activity within an organization and between organizations.
  • Executive Communications (Mentioned in 1.24% Job Postings): Exchanging of information between leadership, senior management, or an executive team, and employees in an organization.
See More Skills
Skills Demand Percentage
Leadership 7.72%
Strategic Communication 3.02%
Executive Communications 1.24%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Communications Manager's salary.
  • Consulting: Can increase your salary by up to 9%.
  • Executive Communications: Can increase your salary by up to 5%.
  • Employee Engagement: Can increase your salary by up to 4%.
Skill Salary Salary % Increase
Consulting
 $128,741
9%
Executive Communications
 $124,017
5%
Employee Engagement
 $122,835
4%
Insight
 $122,835
4%
Change Management
 $122,835
4%
Alignment
 $122,835
4%
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How Education impacts a Customer Communications Manager's Salary?

Your level of education can impact your salary potential. While many Customer Communications Managers enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Communications Manager with a Bachelor's Degree is between $121,712 and $129,458).

Customer Communications Manager Salaries by Degree Level

Typical Education for Customer Communications Manager
Degree Level % of user with this level of education
No Diploma 0.5%
High School 2.4%
Associates 1.9%
Bachelors 59.8%
Masters 34.5%
Doctorate 0.9%
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Customer Communications Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Communications Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on February 01, 2026
$105,817
Average $118,111/year
$127,817
$8,818
Average $9,843/month
$10,651
$2,035
Average $2,271/week
$2,458
$51
Average $57/hour
$61
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $127,817 $10,651 $2,458 $61
Average $118,111 $9,843 $2,271 $57
25th Percentile $105,817 $8,818 $2,035 $51

Salaries of jobs related to Customer Communications Manager

Salary Trends for Customer Communications Manager

Salaries for a Customer Communications Manager can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $107,943 in 2023 to around $105,751 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Communications Manager salary trends, .

Average Annual Salary of Customer Communications Manager Over Time

2022
$???
2023
$107,943
2024
$107,024
2025
$105,751
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $107,943
2024 $107,024
2025 $105,751
2026
View More
2027
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Most common benefits for Customer Communications Manager

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401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Communications Manager

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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