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As of September 01, 2026, the average salary for a Service Associate in Massachusetts is $103,071 per year, which breaks down to an hourly rate of $50.
However, a Service Associate's salary can vary significantly. Here’s a look at the typical salary range:
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Service Associate Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $112,625 | $9,385 | $2,166 | $54 |
| Average | $103,071 | $8,589 | $1,982 | $50 |
| 25th Percentile | $90,831 | $7,569 | $1,747 | $44 |
Boston Ski + Tennis - Westborough, MA
Morgan Stanley - Wellesley, MA
Morgan Stanley - Boston, MA
Century Bank - Brockton, MA
A Service Associate's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Service Associate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Sales Rep... Level Service Associate | $63,809 |
| Sales Rep... Level Service Associate | $81,142 |
| Service A... Level Service Associate | $103,922 |
| Sales Rep... Level Service Associate | $137,100 |
| Sales Rep... Level Service Associate | $153,833 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Service Associates. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Service Associate roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Energy & Utilities sectors offer the strongest compensation, at 25% above the average. In contrast, Service Associate positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Service Associate as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Biotechnology | $128,839 | $62.0 | 25% |
| Energy & Utilities | $123,686 | $59.0 | 20% |
| Pharmaceuticals | $123,686 | $59.0 | 20% |
| Healthcare | $118,532 | $57.0 | 15% |
| Aerospace & Defense | $113,379 | $55.0 | 10% |
Understanding how a Service Associate's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $112,625 | $9,385 | $2,166 | $54 |
| Average | $103,071 | $8,589 | $1,982 | $50 |
| 25th Percentile | $90,831 | $7,569 | $1,747 | $44 |
Ready to take the next step in your career? Browse thousands of current Service Associate job openings on our job board. Use the search bar below to find your perfect match.
Century Bank
Auburndale, MA
Century Bank | Auburndale, MA
Service AssociateStarting Rate: $22.00Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and T... more
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Century Bank
Reading, MA
Century Bank | Reading, MA
Service AssociateStarting Rate: $22.00Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and T... more
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Century Bank
Jamaica Plain, MA
Century Bank | Jamaica Plain, MA
Job Title. Service Associate. Job Description. Starting Rate: $22.00. Actual pay may vary based on experience, skills, and market factors. additional compe... more
4 Days Ago
Century Bank
Swampscott, MA
Century Bank | Swampscott, MA
Service AssociateStarting rate:$22.00. Actual pay may vary based on experience, skills, and market factors. additional compensation may apply. Eastern offe... more
4 Days Ago
GLG
Boston, MA
Century Bank
Boston, MA
Century Bank | Boston, MA
Service AssociateStarting Rate: $22.00Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and T... more
4 Days Ago
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