As of September 01, 2026, the average annual salary for Customer Support Director in Connecticut is $203,475, equivalent to $98 per hour, $3,913 weekly, or $16,956 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Customer Support Director in Connecticut vary widely, spanning from $164,631 to $241,266. Most professionals fall between the 25th percentile ($183,143) and 75th percentile ($223,256), while top earners (90th percentile) make $241,266 per year. This $40,113 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Connecticut Customer Support Director often earn 6.9% higher than national averages due to demand from Fortune 52 companies. However, Connecticut currently ranks 7 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Customer Support Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Director Salary $164,631 CT September 01, 2026
25th Percentile Customer Support Director Salary $183,143 CT September 01, 2026
50th Percentile Customer Support Director Salary $203,475 CT September 01, 2026
75th Percentile Customer Support Director Salary $223,256 CT September 01, 2026
90th Percentile Customer Support Director Salary $241,266 CT September 01, 2026
25% $183,143 10% $164,631 90% $241,266 75% $223,256 $203,475 50%(Median) Didn’t find job title? Click
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Customer Support- Order Selecting

PLEASANT VIEW FARMS INC - Somers, CT

Customer Success Director - Healthcare

Default GeBBS Healthcare Solutions - East Haven, CT

Senior Director, Customer Quality

Element Solutions - West Haven, CT

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What is A Customer Support Director ?

The Customer Support Director oversees the customer service department, ensuring high-quality support and satisfaction. Responsibilities include developing and implementing customer service strategies, managing a team of support professionals, and analyzing performance metrics to enhance service delivery. This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. The director collaborates with other departments to align customer support with overall business objectives. A bachelor's degree in business or a related field is typically requir...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location New London, CT Avg. Salary $207,479 Date Updated September 01, 2026
Location Norwich, CT Avg. Salary $207,420 Date Updated September 01, 2026
Location West Haven, CT Avg. Salary $209,258 Date Updated September 01, 2026
Location Abington, CT Avg. Salary $207,175 Date Updated September 01, 2026
Location Amston, CT Avg. Salary $207,694 Date Updated September 01, 2026
Location Andover, CT Avg. Salary $207,603 Date Updated September 01, 2026
Location Ansonia, CT Avg. Salary $211,616 Date Updated September 01, 2026
Location Ashford, CT Avg. Salary $206,947 Date Updated September 01, 2026
Location Avon, CT Avg. Salary $207,866 Date Updated September 01, 2026
Location Ballouville, CT Avg. Salary $206,996 Date Updated September 01, 2026
Job Openings for Customer Support Director in Connecticut

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