Call Center Site Director Salaries in the United States
How Much Does a Call Center Site Director Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Call Center Site Director in the United States is $178,180.
While Salary.com is seeing that Call Center Site Director salary in the US can go up to $223,455
or down to $128,828, but most earn between $152,347 and $201,878.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Site Director
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Similar Job Salaries to Call Center Site Director by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
MCI Careers
Call Center Site Director
|
$95,308/yr
|
RANGE: $85,476 - $105,141
|
|
THIRD COAST BANK
Call Center Representative (On-site)
|
$37,210/yr
|
RANGE: $34,058 - $40,361
|
|
Aston Carter
Call Center Representative (ON-SITE)
|
$40,369/yr
|
RANGE: $37,082 - $43,656
|
|
PeopleShare
Call Center Representative, On Site
|
$41,249/yr
|
RANGE: $37,756 - $44,743
|
|
Corner Home Medical
Call Center Representative - On Site
|
$50,132/yr
|
RANGE: $45,372 - $54,892
|
|
Southwest Bank
Call Center Manger - ON SITE
|
$128,193/yr
|
RANGE: $117,094 - $139,292
|
|
SENTA Partners
Call Center Representative (On Site)
|
$38,848/yr
|
RANGE: $35,558 - $42,138
|
What Does a Call Center Site Director Do?
The Office of Unified Communications (OUC) oversees the designated call center for all 311 calls and for all District 911 calls.
Updated November 05, 2021
Drive better customer experiences while making your business more profitable with Genesys call center IVR.
Updated October 21, 2021
Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical performance levels related to Call Center.
Updated October 17, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Site Director Salaries
What is the average of a Call Center Site Director in the United States?
The Call Center Site Director salary range is from $152,347 to $201,878, and the average Call Center Site Director salary is $178,180/year in the United States.
The Call Center Site Director's salary will change in different locations.
Which location pays the highest Call Center Site Director salary in the United States?
The Call Center Site Director salary in San Jose, CA is $224,738
which is the highest in the US.
What kinds of reasons will influence the Call Center Site Director's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Site Director.
What is the growth rate of the Call Center Site Director's salary?
If you are thinking of becoming a Call Center Site Director or planning the next step in your career, find the detailed salary report of a Call Center Site Director.
Recent Salary Report
Below are the most recent Call Center Site Director salary reports. Employer name has been removed to protect anonymity.
$143,019
Yearly
A Call Center Site Director in Janesville, WI reported making $143,019 per year
Janesville, WI
100 - 200 employees
Full-Time
Company - Private
$157,011
Yearly
A Call Center Site Director in Greensboro, NC reported making $157,011 per year
Greensboro, NC
200 - 6 employees
Full-Time
Company - Private
$209,054
Yearly
A Call Center Site Director in Santa Clara, CA reported making $209,054 per year
Santa Clara, CA
6 - 1,000 employees
Full-Time
Company - Private
$84
Hourly
A Call Center Site Director in Clearwater, FL reported making $84 per hour
Clearwater, FL
7,6 - 15,000 employees
Part-Time
Company - Public
$107
Hourly
A Call Center Site Director in Moreno Valley, CA reported making $107 per hour
Moreno Valley, CA
3,000 - 7,6 employees
Part-Time
Company - Public
$14,938
Monthly
A Call Center Site Director in Centreville, VA reported making $14,938 per month
Centreville, VA
1,000 - 3,000 employees
Full-Time
Company - Public
